Beware. I hired Purewal Contractors to do a complete renovation of my bathroom. I hired them back…read morein March, with a promise to start and complete the entire bathroom by the end of April 2022. They did not "finish" their work until the end of June 2022- a full TWO MONTHS later. Additionally they made a HUGE MISTAKE on the installation of my toilet and never offered to fix it. Let me explain from the very beginning....
At first, Singh and his brother were very nice. Everything was "no problem, no problem." They communicated clearly, sent texts back and forth to discuss material choices, and started their work in early April like they said. As time went on, they started to show up less and less. Singh started to ignore my messages and phone calls, and was very hard to get in touch with.
The NUMBER ONE job of a contractor is to take measurements and make sure everything is done to a high standard. As a customer, you hire them to do the work you don't understand or can't do yourself. So, imagine my surprise when I got my first look at my new bathroom and the toilet was THE WRONG SIZE. They NEVER MEASURED the rough-in before installing the toilet. My bathroom has a 14 inch rough-in. But instead, they ordered a 12 inch rough-in toilet, brought it to my apartment, and STILL INSTALLED IT. The toilet has a huge gap behind the tank and the wall. After seeing it, I explained my frustration. As a contractor, you are supposed to take measurements and install the correct equipment. Not only did they not measure, they brought the wrong toilet, most likely noticed it was the wrong rough-in size, and STILL INSTALLED IT. Who does that? Then they told me they would not replace the toilet or order the correct one. I was SO ANGRY. I spent over $10,000 dollars on this bathroom, and now he put me in a position to have to buy another toilet, and hire someone ELSE to fix his mistake. They also ignored my phone calls and texts for over a week. I eventually had to have my husband call. I thought maybe they would respond quicker to a man. They called back right away. (hmmmm......)
Additionally, the person who installed my shower doors made a big measurement mistake and drilled holes into my new tiles in the wrong place. They are "patched," but those kind of mistakes are unacceptable. He also ordered the wrong shower doors at first, even though I clearly send him the correct ones. So many delays after delays. They will claim there were supply issues, but never once were my materials "out of stock," "backordered," or "delayed." They just say that to buy time.
So, beware. I believe they will tell you everything is perfect up front, but then they take on too many projects and spread themselves too thin. The work is not done on time, and is very careless. They also left my apartment very dirty, and didn't remove all their debris. I had to take out my old medicine cabinet myself and spent 3 days cleaning up their dust.
Overall, the biggest complaint is the toilet and the time frame. If they would have replaced it and admitted they made a mistake, I would have been much happier. And if they would have completed their work on time- or within reason- I would have been happier.
I do like the medicine cabinet and vanity area. That part was done well.
Just beware. That's all.