This business has honest hard working professionals. I…read morerecommend them all the time to family and friends. Allen knows cars well. Thanks for taking care of us.

This shop has been taking care of my mother and my cars for years. We do not go to anyone else…read more Thank you

FIRST CLASS OPERATION. I've had my share of shady shops over the years, but from experience, I can…read moresay that these guys are very professional and committed to their craft. The office is organized and on top of the insurance and paperwork and Albert is a fantastic asset to the company. Communication was responsive and proactive, pricing was very fair (actually the best quote I got in town) and they were able to work with me on various items to get the end result I wanted. And of course - the workmanship was great - I had a 20+ year old BLACK car that needed a lot. It left the shop as good as a factory paint job, maybe better. Not a single negative aspect of the whole experience - make them your last quote and first choice for any body/paint needs.

I took my explorer to fixed it up and they did a great job, service was excellent too. I had a…read moregreat experience with them.

My wife had a small fender bender recently. We shopped around and ultimately went with Henry…read moreTorres. The service was fast, price fair and the work was impeccable. Looked like new. Totally recommend.

Brought in a 2019 Toyota Camry that had a ladder fall on the left rear quarter panel that was…read morescratched with a small dent . This car had the factory white Pearl paint .which I knew it was going to be tough to match. Rick did his magic and you can't even tell that anything had ever happened to it . Awesome job ! I highly recommend this shop ! Larry G.

Excellent automotive repair shop. Likely the best in Visalia. Zylstra's staff are highly skilled…read moreand able to determine the source of problems quickly and efficiently. Sean, the head of the mechanics and repair department is outstanding. My family has more than twenty years positive experience with Zylstra. They they have "can do" attitude. I trust them to keep our cars running smoothly and safely. Recently I had a problem with a sensor under the dash. It was frequently coming disconnected . Zylstra's quickly found and corrected the problem. I have always been provided reliable estimates of the cost of a repair before work was done. The mechanics are A+. Diane any Lynn in the office are consistently welcoming, positive , providing me complete, accurate information. They are careful, They also always earn an A+

"A simple acknowledgment and respectful communication would have made all the difference. The…read moremanagement should seriously consider retraining their staff on basic customer service etiquette."

Took my brand new Lexus is350 to be repaired at Above and Beyond for damages to my left front…read morebumper (20k in damages) Process was 7-8 months, I completely understood. Gave me an estimated day on when I would receive the car, and called to tell me they burnt through the hood buffing it, so it would be a couple days longer.... Finally got the car back and immediately retuned for scratches everywhere. A couple months go along and I finally get to my first service appt at my dealership and the front left control arm (where damage were "repaired") literally falls out. Cotter pin was missing from the ball joint. The dealership says that if I would've hit a speed bump high enough, my control arm would have fell out on the road..... ABOVE AND BEYOND CLAIMED FIX AUTO "repaired".... Not even a year later...my front bumper is sagging because the bumper was GLUED. Fix auto claims to have never touched the car since they've have no record of it, it was ABOVE AND BEYOND who did not want to take credit for their terrible work!!! 0/10 if I could.

First off I would have never choose them but this was a AAA tow. Set up about 10 ish am. Or so…read more First expected arrival was at 11:30. After requesting almost 6 updates. Finally cancels the tow at 4pm. They would not respond to my texts. I don't know if it's automated or what. But the shop I was trying to tow it to was not taking cars anymore that late. I was told we could try again the next day. I called this shop to verify the name as to not leave this on the wrong shop and all he said was you the guy for the tow. I told him I canceled it and my reasoning for calling and he just said ok and hung up. Or stopped talking. Either way they were done with me. After reading other reviews. I'm not alone. Thank god my kid or wife wasn't on the side of the freeway. This shop is a joke. See picture of text. It's timed stamped of then they got the request and when I finally started trying to get someone on the phone.

It's been a year now since we been going to them and so far; our experience with them has been…read moregreat. This business was suggested from my neighborhood from nextdoor(.com) as my vehicle was leaking fluids. Drove my car there, explained what was wrong (the people who were changing my oil notify me the damage and inform me to get it fix right away), and it took about a month to fix (brought my car in a few days before Christmas so they didn't get it fix until January). They found the problem, replaced/fixed the parts, and gave us a reasonable price (around $400). They were pretty honest, quite cheery, and explained how it was fixed and why it was damaged (parts were old so they replace it with new ones). Husband and I were happy with their work that went back to them later to get our truck fixed. The prices they gave us so far is something you can't beat and we never encountered anymore problems again after they fix it which is nice! What's a plus for my husband and I is that if they see something steal able in your vehicle, they actually take it and put it in a safe place in their office (apparently the radio in one of our vehicles can pop off and they kept it safe until we retrieve our car which was nice of them to do; we weren't aware that it even came off!). I'll admit, it is difficult to get a hold of them over the phone to know what's happening to your vehicle. There are moments they are rude but other times; they been pretty nice as long your polite and reasonable on why you called. Just don't call everyday. You'll be annoyed too if someone called you nonstop. What I do find a pain is that it's difficult to find a place to park where they are located. It can be a bit of a walk depending what time you arrived as there are many private parking spots you cannot park at so be sure to watch out for the signs to prevent getting towed/getting a ticket. One more thing to add before I forget is that their office is pretty dusty and oily which shouldn't be a surprise considering what kind of business they are so if your expecting a fancy, clean place. You better shoo those thoughts away. Usually, I'm picky on how clean the place is but seeing how well they taken care of our vehicles makes up for it so I have no complaints here!

DO NOT TAKE YOUR CAR HERE!!! I took my vehicle to Charles,…read morebut before leaving it I specifically asked him if he could do the repairs on my car being that I was having a hard time finding someone local who knew how to work on my specific vehicle. He told me he was the only one is town who worked on my type of vehicle. Turns out that was a lie and he actually new someone locally who specialized in European vehicles. So, after having my car for 3 weeks, (on a friday) I got my car back. I instantly noticed my cars issue was not resolved so I called him and we agreed I would take it back to him that following Monday. I dropped it off as agreed upon and waited 4 more weeks to get my car back again. This after me calling him multiple times because he would never update me, even though he always said he would have it back to me within a the week. He finally called me on a Thursday saying it was good to go. I asked if it was done right this time and of course he assured me that it was. I went out of town that Friday morning for the weekend, but had to come back the next day because my car was leaking and spraying oil as I drove it, along with an intense burnt smell. My car was 10 times worse than when I first took it to him. I immediately called him that Monday morning and he asked me to take it back to him. Even longer story short, after 5 months (from the start) I finally had to call him and ask for my car back and for my money back as he did NOT fix my car, instead he made it worse! He completely insulted me, yelled at me and called me every name in the book. He even went as far as to say it was not his fault, that my "stupid car won't take the part I'm putting on it".  A part I later found out he was trying to jimmy rig to avoid replacing the entire part needed, because he did not know how to do it!  Again, after calling me every name in the book, he refused to let me speak and hung up on me. I called him back and he would not answer. Once he finally did, I asked him to have my car ready outside and I'd be there in a few minutes to get. He refused to give me any money back and NEVER fixed my car. I had to take it elsewhere (to the place he knew specialized in my vehicle type) and pay much more to get the job done right! European Auto was great! I highly recommend them if you have a European made vehicle! In between all the time Charles had my car, I had to call twice a week for an update because he would never call me with updates. He always said he would, but never did. I also was told many times by Grant, his employee, that my car was "up in the air as we speak".  However, every time I drove by, my car was parked in his lot with multiple vehicles behind mine and filthy dirty. Which you could tell my car was just parked and never being worked on. I also constantly got the, "part is on order, but will be here in 2 days". After 4 days I'd call and guess what, the part was still on order. I would not recommend anyone, especially a female to take their vehicle here. After my experience with him, I heard from others that he treats women like crap and also claims to not know someone if they mention their negative experiencewith him! Something I wish I would have known beforehand. Charles is such a jerk, a lier and a thief and takes no responsibility for his actions. And Grant lie for him too. Not one cent was returned to me and the work needed was not done! On the contrary, he returned my car in worse condition than he got it. Not only that, but my vehicle was also scratched up around the car and my rims have damage as well. This has been by far the worse customer service I've ever encountered. CHARLES IS A JOKE AND A THIEF!

Such a nice, local and HONEST place to get your car worked on. John is such a nice man work with…read more Our family has had multiple cars worked on here after having years of trouble with the staff and jobs done at Merle Stone. They are our saving grace. So happy to find them!!

I had an unexpected issue. Gave the guys a call and they were beyond accommodating, especially for…read morebeing a new customer they didn't know. This is the kind of shop you can trust and know you're not going to be upsold or pressured.

It's no nice to have a mechanic that is honest, trustworthy, fair pricing, thorough and fast. Louie…read moreexplains everything that need to be done as well work need to be done soon. He takes pictures of everything that needs attention, and emails or text them to you. Very professional service! I Highly recommend RJ Automotive for your repairs.

Honest took the time to help me understand everything. I have always felt like mechanics were…read moregouging me. Not RJ they seemed fair and honest. I will use them as long as they are in business on any car and have already recommended family and friends.