Thanks to A1 we are enjoying our soap stone gas stove and staying toasty warm this winter. Very…read moreprofessional! We're glad we found your service.

Fantastic service! We needed a new fire log and the A1 team was able…read more to advise us on what was needed and kept us in the loop the entire time! Krissi runs the office like a pro and stays on top of all the communication! Keith came out (a week early, due to a cancellation) and replaced the old log with a new one that looks beautiful and works like a charm! Clearly the best service for a fire place in the Greensboro area! Five stars! Highly recommended!!!

Had my fireplace looked at by Piedmont Natural Gas , who informed me my fireplace would have to be…read morereplaced . They sent people 3x to come to that conclusion . I contacted Forsyth professional gas log and Shawn showed up in a timely fashion, cleaned everything up and the fireplace works perfectly. Absolutely first class operation. Perfect communication and workmanship, It does not get any better. Thank you for your prompt service

It's not cheap to maintain a gas fireplace, but since you need to, this is a good company. Shawn…read moredoes an excellent job. This time we needed a couple of repairs on 18 y/o fireplaces. It always looks like I have a brand new unit when he's done.

Awful customer service by owner. Was recommended by builder…read more Spent about 45 min to an hour looking at products and our needs. No follow up.

Had a service appointment and the company was no call no show. It took several communications to…read moreconvince them that they didn't complete the service only to get no apology and notice that I would have to again wait for a new appointment

Reliable service is so hard to find. I cherish hard-working owners who take pride in their craft…read more It is so important to have your chimney cleaned and inspected regularly. Justin has been taking care of our home for many years and is always responsive to my wacky schedule. Thank you so much for your help.

Before the holidays we decided to make sure our fireplace what in good working order. Having just…read moremoved in, I did not know who to call. Found Chimney Sweep Experts online and read their reviews. They are exactly as everyone said. Efficient, timely, clean. I was very happy with the service and will definitely use Justin again. He is also very reasonably priced.

John and his crew are knowledgeable, professional and…read moreresponsive. We highly recommend them. He recently repaired our flues on our new home in Elkin. The house was built in 1952 and water had been penetrating down from the missing chimney cap. The freezer and thaw cycle had dislodged all 3 flues. He removed and replaced all. He turned a disaster into a success. It is not often that you can say 'exceeded expectations' but that's what he did.

Amazing work!!! Highly recommended. They were prompt and very professional. Hard working.read more

Called these guys at the last minute! They showed up on a holiday weekend…read more Jay was very helpful making the appointment and he sent out a seasoned pro! Micheal was on time, courteous, respectful of my property and very knowledgeable. The service performed was done at an extremely fair price considering the situation. Too bad there isn't a 6th Star, they rate it. Tom K

Jay and his team installed a new Buck Stove model 81 in our log home yesterday and did a…read morefantastic job. They have been servicing our woodstove needs and services for several years and have always performed above expectation.

Worst business owner I have ever dealt with. Sloppy work and over priced. Shows up late and takes…read moredays to finish a job that takes a few hours. I think you have the wrong person. My name is not Brooke?

I have left messages from them to call me and set up a time when they could do my furnes chimney…read morebut they will not call back

Purchased my spa a year ago and this location is amazing! Customer service is the BEST and they not…read moreonly completely stand by their product but are always available for guidance with any questions...Thank you Carolyn and Tyler...you are the Best!

If you're looking for someone who will listen to what you really want and then help you Tyler is…read morethe person to talk to. I called him with some questions and he was very knowledgeable and friendly.

Paid in full upfront after being promised the work would be completed in a timely manner. It's now…read morebeen 4 months since payment, and this is all that has been done. The contractor and crew have not been on-site for over a month. Communication is inconsistent--each time he promises to come "tomorrow" or "next week," but never shows and never follows up. It's unbelievable and unacceptable that someone would take full payment and not complete the job. Do not trust this business. I will be seeking legal action soon.

Hiring Ricardo Ortiz(Outdoor Experts llc) was one of the worst decisions I've ever made. He…read morepromised to have my retaining wall completed by April, and it's still not finished. The first wall he built literally failed before it was even done. When he came back, he only completed part of the work, then had the nerve to ask for the final payment "to help him out" even though the job was nowhere near finished. When I refused to pay for incomplete work, he packed up, left, and completely stopped answering my calls. I'm now stuck with a half-built, failing retaining wall, out nearly the full payment (all but $2,000), and zero accountability from him. In my opinion, Ricardo Ortiz is completely unreliable and unprofessional. Save yourself the headache and money -- do not hire him.

I guess I should be lucky he even did the work, but ended up charging over $5K to install a $1300…read moreunit. I also specifically asked for one that didn't have a pilot and after install, sure enough, it was a one WITH the pilot option. We also started this in May and took through October of 23 to get it done. 2 years later the fireplace is dead and the entire insert needs replacement

Prompt. Arrived on time. And explained what was he was doing. I will definitely use again.read more