I purchased an exterior door on 6/22/25. I received exceptional customer service from Leon S., whose patience and expertise were truly inspiring. I am especially grateful for his professional guidance and insight. Thank you, Leon! read more

Menards is getting more and more greedy junk plastic scraper for 5 gallon bucket not $1.99 a ridiculous 8.99 Home depot stainless steel with soft rubber handle $6.49 2X4 Precut stud $4.73 home depot (6.10.22) Menards same price--BUT ONLY after mail in rebate--if you are a veteran you'll get the stud 47cents cheaper at Home Depot instant discount Menards is becoming a ripoff store I'm going to menards less and less Home Depot more and more--also Home Depot sells better quality goods. read more

I'm through with Menards. In March, John Menard began requiring masks to shop in his stores. If you didn't have one he'd let you purchase one for $1 plus tax. I believe now he's reduced the price between .50 and .60 cents. Hooray! This man, as a matter of fact, is having his most profitable year on record and still continues to try to make even more profit by up charging masks which he's been doing since long before the mandate. Also after speaking with several employees at multiple stores regarding the lack of concern he (corporate) has for them and their families I felt it necessary to throw shade at the richest man in Wisconsin and reveal him for what he is. Done spending thousands a year at this mans stores and am happy giving that money to Home Depot instead. read more

Always have the best service here. Employees are always asking if I need help finding anything or if I have any questions. "If they don't have it at Menards, you don't need it." read more

Easy to find products. Staff is knowledgeable. Mike from Pro Sales has a wealth of knowledge. He has been there for some time and knows where a lot of products are located. read more

This place deserves 5 stars. I miss when this Menards had an elevator; at their previous location across from Gander mountain/outdoors.

Customer Service was awful. Waited in line (back area) for over 20 minutes without anybody asking if we needed to be helped nor had the Courtesy to acknowledge us standing there. Super disappointed read more

Thank you Menards for requiring face masks for all patrons. I appreciate that you are having all patrons and employees wear masks. I also appreciate your cues for distancing. Not all retail stores make the tough decisions to protect vulnerable customers. read more

Awful service Even worse help Unhelpful employees that stand around and do not assist at all. Returns took an hour and the quality of material is not there. Go elsewhere read more

Worst customer service ever... we had to go to the loading area to pick up some wood we asked the guy where it was he showed us and was unlaoding a fork lift right by the steps never asked if we wanted help as we made 6 trips up and down the steps past him. He just kept of unloading his wood. Like if thats all he could do. Then we had to return things to the loading area and the guy came looked at our paper work signed off on all of it and walked away. Never asked if we wanted help unloading any of it or even to tell us where it was all supposed to go. Maybe they don't have to help you at all but it's pretty crappy that they don't have enough decency to even offer. We had ordered a huge order from them thinking that it would of been better and found out that we are never doing big jobs from there either a lot of stuff was missing. We had extra of things that we didn't need and on top of that the driver delivered it in front of our garage making our garage unuseable . I told the driver were to put it and he told me it was easier to put it there. Why do u pay for them to drop it off if you can't even tell them that you want it in a certin place. Also the people that are in the store don't offer any help and if they do help you they have attitudes. its just sad there are millions of people that need jobs and the people that have jobs don't seem happy to have them. Maybe that is there motto though it says friendly service on the shirts but it should say if you want attitude please try and ask me for help. The managers did a good job of fixing all the mistakes but it's still sad that they happened in the first place. read more