I am giving 3 stars, mostly because I really liked the hygienist who cleaned my teeth. The…read moredentist--not so much. I was a new patient, and have had some dental issues in my life. I took them time to carefully fill out the LONG medical form, and listed my issues. When I met the dentist before my cleaning, he asked if I had any concerns. Um, "just the ones I listed on my form." He said "ok" then left. Didn't ask what they were and it was clear he didn't preview my forms. You would think that when accepting a new patient into your practice you should have at least a cordial conversation that includes reviewing your patient's dental history and/or problems with them. Nope. Didn't happen. I don't think he even looked over anything I filled out. I like the feeling that I am being cared for by any medical / dental provider, and that they care about my health. I did not get this feeling from Dr. Skidmore, so I will not return.

good until it wasn't! Came to this office explained I was having severe pain on the right side near…read moremy back molars. Dr. Skidmore insisted nothing was wrong and brushed it off like it was in my head. I went to another dentist that found a piece of wisdom tooth that was causing the pain from an old extraction procedure. The new dentist explained he was glad I came to him because this could have caused more problems or led to an infection. I was really disappointed in this office for their incompetence and pain dismissal of black patients. Also when I came in they didn't verify the pricing of my visit with my insurance. Instead they saw me and sent a bill. When people are in pain take it seriously instead of trying to milk them for money and dental benefits.

Best oral surgeon experience I've had so far! (I've had 3 different experiences at different places…read morewith oral surgeons between me and my husband.) You walk in and the office is very nice and well kept, with a welcoming feel. The receptionists are very helpful in making sure you have the information you need, and answering any questions you might have. I felt very well taken care of by Dr. Zambrano and his staff before, during and after surgery; and they followed up with me via phone a couple times during the recovery process to make sure I was doing well and understanding post surgery care correctly. Great people to work with!! (For some reason, the number that yelp has posted for them is not updated... You will probably need to Google it.)

I wish I could have experienced a visit with the Dr! The receptionist was a bulldog, screening…read morecalls and lacked empathy and sensitivity. I realize she has to get information, however she could have been kinder and more understanding. I was referred to Dr. Zambrano but because of the snarky receptionist, I wasn't able to make an appointment! Very frustrating!

I was referred to Dr Smith by my dentist due to needing extensive work on my teeth. I met with Dr…read moreSmith and his assistant Derrick (sp) today. They are wonderful! Dr Smith is very knowledgeable about all of my issues and has helped me come up with a plan to fix them. Derrick instantly put me at ease with his calm demeanor. Everyone in the office was very professional and kind. While it will take time to get everything done, I feel like I'm in great hands with Dr Smith and his team!

Dental Implant Day! First part was done today. The stem. It was honestly pain free. Completely…read morenumbed up. No pain. No nerves. No problems. Will update once the next step is done in about 4 month healing time. My Fav Place!

Just had a tooth extracted and Dr Maroda and his team were very professional and made me feel very…read morecomfortable prior to the procedure. He talked to me the entire time during the extraction and wanted to know if I was ok or in any pain. I would recommend Dr Maroda to anyone who needs or wants that extra attention at the dentist. I was a little nervous when I first sat in the chair but because of the professionalism I began to relax. Prior to my appointment I called to ask about my insurance and they welcomed my questions and let me know I could call anytime if I needed to. Awesome team!!

My mother was a patient of Dr. Maroda 11 years ago. She went to him with a painful lesion on her…read moretongue. Dr. Maroda removed it. Twice. When it was coming back for the third time she became unhappy because the procedure was very painful. When she expressed her displeasure with his treatments he dismissed her as a patient. She saw a different oral surgeon the next week and was diagnosed with oral cancer. This dentist could see that it was cancer with his eyes. My mother was dead in a year. I didn't think to post this review until my granddaughter was scheduled to have her wisdom teeth removed in his office. I knew I couldn't allow her to be a patient of his, and I knew I had to warn others that he is incompetent. My mother saw him for several months. Had he diagnosed her correctly she might have lived, or maybe lived longer. By the time she was diagnosed it had spread to her jaw and her brain. Not an easy death. I had to post with a star to be able to review him. He deserves no stars. I don't award stars for letting my mother die

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

Made an appointment to get my Father's teeth cleaned with American Family Dentist in Collierville,…read moreTenn. (My Dad is 93 years old) They gave him an appointment, with a cost of $79.00 as a new patient. (I assumed that was a discount for the cleaning). When I took him, they took x-rays and when that was done, they call my sister and myself back to show us what they saw. He had plaque buildup, and needed to use a special mouthwash for a short period of time, which I understood. But they informed us that it would take two visits to clean his teeth. supposedly, his plaque was that bad. I thought ok, it had been 3.5 years since his last cleaning. (That visit was with a different dentist, whom he had seen for years.) When they gave me the appointment date and times, they also gave me the price for the two cleanings. $1,288.00 was the cost! YES, YOU READ THAT RIGHT!! $1,288.00. I would have to be crazy to pay that much for cleaning! I called his old dentist, they saw him the next morning, took x-ray and cleaned ALL HIS TEETH IN THAT ONE VISIT! COST: $215.00! If you are wise, avoid going to American Family Dentist in Collierville, Tennessee. I do not know what other American Family Clinics charge. but check before going!

The dentist Dr Beslisle does not treat her patients well. She insulted me because my mouth isn't…read morebig enough for her fat fucking colossal man hands. Ignoring my pain and refusing to treat it. I asked the front desk lady if this medicine will help me and she fucking hung up in my face. I had been been told repeatedly to avoid this shit hole of a dentist office and I learned the hard way. AVOID THIS HORRIBLE "Dentist" AT ALL COSTS.

After my recent engagement with the office, I feel like I'm being finessed regarding what I should…read morebe paying as an insured patient. It appears there's no standard fee schedule & that is concerning.

Horrible practice some of the worst in Memphis, with so many options, do your research and stay…read moreaway from this place. Staff is rude and simply does not care about the patients, incompetent and unwelcoming front desk staff.

Dr. Pencarinha was amazing! I had a tooth removed and he was so kind and understanding! I have…read moremultiple health problems, and Dr. Pen listened to Me and my concerns. The office staff was kind and helpful and answered all my questions as well. The office is conveniently located in two locations both in Germantown in Bartlett. It was clean and well maintained. The surgery went off without a hitch. I would not hesitate to recommend this office.

My son had to have a fairly complex surgery to create space and encourage teeth to move into new…read morespaces. Dr Hopkins was incredible! He was friendly and informative. He put my son at ease, treating him like a person instead of talking over his head. We are so grateful for the work he did, for the care he showed, and for the amazing ladies working in the front office!