I have been coming here for a few years after having received not so good dental care. Dr. Ammal…read moreand Kimberly have been wonderful. They are welcoming and the office is professional. The thing about bad dental work is that you often don't realize it's bad until much later and you have to pay a fortune to have it redone. I would highly recommend Smile Away based on the quality of care I've received.

I have always dreaded going to the Dentist since I was a child. Being reluctant to change, I had…read moregone to the same dental group for probably 20 ++ years. But when they raised their rates and stopped taking my particular dental insurance, I found myself in the unfortunate position of needing a new dentist. A friend recommended Dr. Ammal at SmileAway Dentistry on Germantown Parkway and I'm glad they did. Everyone in her office was nice and cheerful which helped put me at ease. They were able to work me in when I stopped by after a tooth acted up over the weekend. .Dr. Ammal explained my issue, didn't try to oversell me, and prescribed a course of action. The office had employed all the new necessary safeguards due to the Covid-19. I guess the only thing that would have made it better was if they had a box of puppies to play with in the outer office. Impractical I know but a fun idea.

The entire office is like family! They are the sweetest, kindest staff ever. I've called in for…read moreemergency and was worked right in, everytime. Dr. Ijams called me over the weekend when I had my wisdom teeth pulled and once when the office was not open for my follow-up appointment due to their error and the hygienest came to MY office and removed my stitches! I've been hooked every since. The front office staff is just top notch when it comes to speaking to you regarding a balance and working with you for out of pockect services.

Called about becoming a new patient. I have a tooth that needs to be extracted and that has me in…read morecontinuous pain. They said sorry we are booked up for the week. I'm looking to spend thousands of dollars on dental work and they didn't even seem interested enough to take my name and number and get back to me. Just a heads up for people looking for a new dentist because this process sucks and there are so many out there and there is no good way to pick one without these reviews.

I only had a consultation today with Dr. Garrett and as usual she was very thorough with her…read moreexplanation. She always has a smile on her face. Crystal is wonderful & very friendly. Janae (sp) explained everything that she was going to do before she did it. Everyone there is extremely nice. I highly recommend Dr. Garrett & her staff!

Dr. Garrett and her staff are always super polite and professional. I always feel very well cared…read morefor. All questions are answered in depth, with much care and kindness.

I was welcomed with smiles, and warm greetings every time I walked through the doors at Dr…read more Cooley's office. I miss him, my hygienist Becky, Gayla and Bonnie. Everyone. He retired about a year or two ago. Becky is gone too. They've changed names and some hygienists. Never the same. So I'm looking for the same at a new dentists office closer to home. The parkway is so crowded.

Just to clarify, I have yet to be a patient, but I did ask for a virtual consultation via…read moreSmileDirect. I thought it was a very simple and detailed virtual consultation with Mr. Cooley. One day, when I can afford to have my teeth cosmetically fixed, I will be coming here!

While the place is in quite a beautiful building, I never got the service I initially went to this…read moreplace seeking. My dentist went out of network, after an extraction and bone graft but before the implant and crown, so I sought a new one for that and, most pressingly, to check on the recently arising pain in the tooth just before the empty space. I set an appt here. First, I was told to return to my prior Dentist to have him check the bite on a six month old crown (the painful tooth in question), despite my coming to Botts because the other one was out of network now. However, the only options this botts Dentist provided was to sign a waiver, absolving him of any liability should he damage my tooth in adjusting the bite, or go back to the other dentist. I was frustrated bc I expressly made the appointment about the troublesome tooth, and I felt like I'd been misled when they well knew why I set the appointment. Still, I put that aside, and I go back to my former dentist; then I return to bots asking for a quote for the implant. Since my former dentist had already said I needed a small filling, I let botts do the procedure that day to avoid more wasted time. After the filling was complete, I was quoted approximately $200 for a small insurance-covered filling--which was odd bc I've never paid more than $110, and my prior dentist is one of the top rated in the city. Yet again, I was told that I would have to come back for a separate visit to get the quote; they wouldn't even give me a ballpark without attending the appointment. No one said it would cost anything. So, I set that appointment and returned for it, but no quote was given at the end of the appointment. Instead, they said they'd call me. Minutes after leaving l get a phone call. It's them saying I owe them approximately $200. When I questioned it, the lady said she would call me back. Someone then calls me back, someone different, and says to disregard what the prior person said, that it was an error. A month passes with no quote, and I'm realizing this just isn't a good fit. So, I find a new dentist who promptly got me in for the cleaning and set the implant appt within a month. The situation felt shady, just off to me, so I counted it as an early revelation and moved on. I thought, hey, Botts is behind me, so I didn't plan to post my negative experience. However, after this nasty exchange in the photos, I thought I'd post it and let you read it for yourself. You can also see she lied about a late cancellation. I canceled on June 24th for a July 1 appointment. And before you ask, no, it's not just the receptionist or whomever has the phone. The dentist's bedside manner is also off putting. I just thought it was his personality, but I see it's a culture. Reach your own conclusion about whether it's a fit for you.

The staff is so nice and considerate. They are very understanding when a situation arises and are…read moreneeding to be seen urgently. I have been going here for 5 years and wouldn't go anywhere else.

get a second opinion if told your teeth need drilling on. I regret allowing multiple crowns to be…read moreplaced on my teeth.

I asked Dr. Wilson to work on one tooth and she just decided to drill on another. She gave me a…read moredeep filling on a tooth that I wasn't even having a problem with. To make matters worse I noticed a weird grey discoloration on that tooth to which she said she could fix it by redrilling because she "used the wrong stuff to fill it". Little did I know that her way of fixing it would cause me to have a root canal because she irritated the pulp in my tooth to the point where I was in agonizing pain. Why she would think it would be a good idea to drill on my tooth a day after I got the filling I'll never know. Afterwards experience extreme pain I immediately went to another dentist who said I needed a root canal and crown. Now that I've paid thousands of dollars out pocket because my insurance has been maxed out, I can honestly say that you need to go someplace else!! Update: They also told me that I would need 10 fillings as soon as they found out I had good insurance. Beware of this scam of a place and I have filed a report with the BBB for them to investigate. DO NOT GO HERE!!! I went to another dentist that said my teeth were perfect.

The staff at Dental cares in Cordova Tennessee was very friendly…read more I had one broken tooth and a cracked crown on my top front teeth. However... Dr Hennessy recommended an outrageous, excessively expensive and unreasonable solution for my dental problems. Two additional unusual things: 1. Dr Hennessy suggested I send a text to his personal phone number ending in "9367" 2. The dentist, Dr Hennessy did all the individual x-rays himself. He had to retake several because he said they were too blurry. My visit lasted approximately 2 hours and I received no treatment. Dealing with Dr Hennessy was a waste of time and money.

I hate going to the dentist so it's been a while. I broke a filling that repaired a broken front…read moretooth. A friend recommended me here and I have to say everything was great. Yes, I had to endure several hours of torture since they said I have gum disease from too much tarter. And I could only handle having half my teeth cleaned. Then I suffered the ordeal of having two teeth ground down for two temporary crowns. I don't know if I'm ready to go back to get the other half of the work done. Of course I'm joking about the torture, but anyone who's ever gone to the dentist knows what I'm talking about. Actually, they did everything they could to make me comfortable. It wasn't as bad as enhanced interrogation luckily and I didn't have to tell them where I hide my money. Lol. They were all wearing masks. I wanted a mask too but they wouldn't give me one. The most painful part of the whole ordeal was paying for services at the end. Again, another joke, because I'm a cheap skate and I hate spending money. Their prices seem to be in line with the market and fall in the range of what Google says they cost. Also, after looking at my mouth, they had written quotes presented to me explaining the services and charges. This way I knew exactly what I'd be spending ahead of time. The really nice thing about this place is that it's state of the art and it's very clean. The staff is very friendly and professional. They know it's not easy to sit in that chair and hold your mouth open, so they do what they can to accommodate. Plus I hear that they're opening a new office in Collierville! They have these tvs right in front of you in the chairs. I thought it was nice to draw my attention away from being scared to death, but then it plays their own dental commercials. And then the dentist comes up and I'm like, hey you're the famous guy from the tv commercials! Another thing they used the tv for was to take pictures in my mouth and show them to me on the screen. That was really scary! They have videos explaining each procedure and since I was nervous about the crowns and asking what it's like, they used the tv to show a video of it. Another thing I appreciated was that they talk to me throughout the procedure and tell me what they're doing. Also they called me the next morning to make sure I'm ok. I guess Dental Cares cares! Not a good day for me, and I'm dreading going back to complete the work, but it's the final result that matters and I cannot think of any ways they could improve. Dental Cares will be my place from now on and Dr. Smith will be my doctor.

I wish I could give my experience at this dental office 10 stars! I have been to many dentist…read moreafter living in a lot of different cities and NEVER have I had a better office visit than I did with this group! From the time I walked in as a new patient I knew I was in a special place. Everyone was friendly, professional and the MOST thorough exam in my life. The time Dr Gruen spent with and and explained everything thing during the check up made me feel so comfortable. Lauren cleaned my teeth and it was awesome. I will actually be looking forward to going back in 6 months. I would recommend this entire group to anyone looking for an awesome dental group!

My son went to GT Dental for about 3 years and left in late 2023. He switched to a new Dentist in…read more2024, who found a gigantic cavity in his molar. He had to have a root canal, and a cap put on his tooth because Germantown Dental never caught his cavity when it was small. He almost lost his tooth, and we had to pay several hundred dollars to have it fixed. It is upsetting that Germantown Dental missed this diagnosis. I would never, ever trust their Dentists again.