Exceptional service!!! I highly recommend Dr Mack and his staff is amazing. This was my first root…read morecanal and he walked me through the process so I felt at ease. His assistant did a follow up call to ensure I was doing well.

Dr Mack and his team are the most attentive and caring! I was so nervous and apprehensive about…read moregetting my root canal done because let's face it, the dentist is scary! He explained everything to me from beginning to end! I was so relieved and confident in his abilities! Procedure went amazing and now I'm a new woman without the pain!

The best dentist in Memphis! The entire staff was polite and professional. I have dental anxiety…read morebut I felt comfortable here. I highly recommend this place 10 out of 10 for me!!

Initially, I must say I was puzzled by the lack of attentiveness being it was my first visit…read morehowever I thought it may just be me... so my thinking altered to, maybe Dr. Kutas is a veteran at this ?! Unfortunately, my instincts were right. After careful consideration and research, I read reviews informing me of the exact questionable actions I experienced. There are too many vulnerable patients that trusted Dr. Kutas whom bypassed dignity and integrity for payment of services not needed or wrongfully done in hopes of suggesting additional services. I empathize with those that have experienced this and it's unfortunate. Some may handle their situation a little differently being they were intentionally scammed for personal gain/greed while others can... If you believe a dentist is engaging in a scam, you should take specific steps to gather evidence and report the fraudulent activity to the appropriate authorities. Common signs of potential dental scams include recommending unnecessary procedures, aggressive upselling, lack of transparency in pricing, and refusal to provide X-rays or records. Warning Signs of a Potential Scam Recommending Unnecessary Treatments: Be wary if a dentist suggests extensive, expensive procedures (like numerous crowns, general anesthesia for routine work, or pulling healthy teeth for implants) without clear evidence or explanation. Refusal to Provide Records or X-rays: A trustworthy dentist will share your records and X-rays and encourages a second opinion. Refusal to do so is a major warning sign. Aggressive Upselling and Pressure: Feeling pressured into making an immediate, expensive decision on the spot is a red flag. Inaccurate Billing/Insurance Issues: Issues like incorrect insurance estimates, billing for services not performed (upcoding), or not applying payments correctly are serious concerns. Poor Office Practices: High staff turnover or a lack of cleanliness can indicate an unprofessional environment focused on profit over patient care. Steps to Take if You Suspect a Scam Gather Documentation: Obtain an itemized bill: You have a right to a fully itemized bill detailing all services and costs. Request dental records: Get copies of your X-rays, treatment plans, and clinical notes. Document communications: Keep records of all texts, emails, and notes from phone calls with the dental office and your insurance company. Get a Second Opinion: Consult with an independent, reputable dentist (preferably not associated with the same corporate chain, if applicable). Provide them with your existing records and X-rays and ask for their assessment of your oral health and the recommended treatment plan. Contact Your Insurance Company: Report the situation to your dental insurance provider. They have a financial incentive to investigate fraud and can request an audit or reclaim funds. File Formal Complaints: State Dental Board: Report procedural issues and unnecessary treatments to your state's dental board. They are responsible for licensing and regulating dentists. State Attorney General: Contact this office to report billing irregularities and credit issues. Federal Trade Commission (FTC): File a complaint online with the FTC to report fraudulent business practices. Better Business Bureau (BBB): While they have no legal authority, complaints to the BBB help create a public record and warning for other patients. FBI: In cases of significant health care fraud, the FBI's Internet Crime Complaint Center (IC3) may also be relevant. Seek Legal Counsel: For significant financial loss or medical malpractice, consider consulting a personal injury or malpractice attorney.

Traveling it can be hard to find a dentist. I called Wohrman Dental on Monday and they were able to…read morefit me in the next day! (It was a cancellation, but still...) Everyone was incredibly friendly and super flexible to my needs. Highly recommend! All of the employees were very professional and personable. If I lived in the area, this would my regular dental group for sure!

I've gone in a few times for emergency dental work and I can't say enough good thinks about Dr…read moreTyler and his staff. I get panic attacks at the dentist, this is the ONLY place that doesn't cause them. He's very friendly, professional, and efficient. His staff have always been an absolute joy to deal with, if there's an emergency (extraction needed) they always are able to get me in that day. They also are very reasonably priced. I'm so glad I found a dentist that I don't dread going to!

I wish I could have experienced a visit with the Dr! The receptionist was a bulldog, screening…read morecalls and lacked empathy and sensitivity. I realize she has to get information, however she could have been kinder and more understanding. I was referred to Dr. Zambrano but because of the snarky receptionist, I wasn't able to make an appointment! Very frustrating!

The office was clean and following Covid protocols. You had to wash your hands before being check…read morein by the receptionist. The staff was kind and informative. Great customer service. The nurse was detailed with her discharge instructions.

Very comfortable there because they are very caring. They really work with people who fear dental…read moreprocedures.

Great staff and very friendly. They always listen to my concerns and I never walk away feeling like…read moreI've been put off. Plus, I hate that "dentisty" feeling that is sometimes left on my teeth. Never felt that way after leaving Graves Family Dentistry. They always clean my teeth so well that nothing is left behind. Dr. Graves, Alicia, and Racheal are the best! I would highly recommend them for your next dental visit!

I hate reviews. I wasn't paid for this. I'm doing it because I was in the worst TOOTH pain of my…read morelife, worse than my diverticulitis, worse than my broken arm. I was on hydrocodone, gabapentin, and morphine at one point, and they all did NOTHING. The only thing that worked was keeping freezing water in my mouth 24/7, which is a freakin hassle. Try feeding yourself like that, it's impossible. Well, dr Clark and more importantly, his nurse? Rn? Cna? Ms. CARLA took care of me, treated me like the baby I was acting like(I'm a 40 yr old man child when it comes to pain) which I REALLY appreciated. They got the start of the root canal done THAT DAY. THANK GOD. After insurance the bill was around 1k but I'd pay double that in a heartbeat to be rid of that awful pain. The actual procedure they had me on nitrous with a block in my mouth so I could rest my mouth open without even straining, they even stopped halfway through to let me go to the men's room. I'm sure most dentists can do root canals, but dr Clark and his assistant made it much much much less anxious and took care of me. I'm forever grateful. If I wasn't lazy I'd be buying them Christmas presents. Not even a gift card, *actual* presents. This review is my way of saying THANK YOU!!!!!

Excellent dentist! You'll be happy you chose them. Dr. Clark is kind and very concerned about your…read morecomfort.

After my recent engagement with the office, I feel like I'm being finessed regarding what I should…read morebe paying as an insured patient. It appears there's no standard fee schedule & that is concerning.

Horrible practice some of the worst in Memphis, with so many options, do your research and stay…read moreaway from this place. Staff is rude and simply does not care about the patients, incompetent and unwelcoming front desk staff.

Made an appointment to get my Father's teeth cleaned with American Family Dentist in Collierville,…read moreTenn. (My Dad is 93 years old) They gave him an appointment, with a cost of $79.00 as a new patient. (I assumed that was a discount for the cleaning). When I took him, they took x-rays and when that was done, they call my sister and myself back to show us what they saw. He had plaque buildup, and needed to use a special mouthwash for a short period of time, which I understood. But they informed us that it would take two visits to clean his teeth. supposedly, his plaque was that bad. I thought ok, it had been 3.5 years since his last cleaning. (That visit was with a different dentist, whom he had seen for years.) When they gave me the appointment date and times, they also gave me the price for the two cleanings. $1,288.00 was the cost! YES, YOU READ THAT RIGHT!! $1,288.00. I would have to be crazy to pay that much for cleaning! I called his old dentist, they saw him the next morning, took x-ray and cleaned ALL HIS TEETH IN THAT ONE VISIT! COST: $215.00! If you are wise, avoid going to American Family Dentist in Collierville, Tennessee. I do not know what other American Family Clinics charge. but check before going!

The dentist Dr Beslisle does not treat her patients well. She insulted me because my mouth isn't…read morebig enough for her fat fucking colossal man hands. Ignoring my pain and refusing to treat it. I asked the front desk lady if this medicine will help me and she fucking hung up in my face. I had been been told repeatedly to avoid this shit hole of a dentist office and I learned the hard way. AVOID THIS HORRIBLE "Dentist" AT ALL COSTS.