I have dental anxiety, and from the moment I walked in the door, I was greeted with a warm smile…read moreand made to feel very welcome and comfortable. I am so impressed with how friendly, kind, and welcoming the staff were. This was my first visit, and the staff walked me through the paperwork, office procedures/policies, which was all done on tablets. I had X-rays and needed a deep cleaning done. Katie was very gentle and took her time, making sure to explain procedures and kept checking on me to make sure I was comfortable during the cleaning. Dr. Garrett was very kind and professional. I was presented with a treatment plan, they had already factored in my insurance information, so my costs were clear and laid out. The office is exceptionally clean and everything looked state of the art. Dr. Garrett and her staff do everything they can to make you feel comfortable and cared for. I am so relieved to have found a dentist that I LOVE and enjoy going to! I can't believe I'm actually looking forward to going back! I HIGHLY recommend Germantown Cosmetic & Family Dentistry to anyone looking to have a great experience at the dentist!

I only had a consultation today with Dr. Garrett and as usual she was very thorough with her…read moreexplanation. She always has a smile on her face. Crystal is wonderful & very friendly. Janae (sp) explained everything that she was going to do before she did it. Everyone there is extremely nice. I highly recommend Dr. Garrett & her staff!

I have been a patient of Dr. Clayton's for years and cannot say enough great things about him and…read morehis staff. They are kind, gentle and provide excellent dental care. Highly recommend him to anyone needing a dentist. You will not be disappointed and your fear of the dentist will subside with him ! If you need the best teeth cleaning in town schedule an appointment with Nan :) Leslie E.

Lance Ashlock is the best dentist in Memphis - period! Caring, patient, friendly and ensures that…read moreno matter what treatment you need for dental care that it is done perfectly! Reasonable price as well.

I was in market for a new dentist and I found him here! Dr Bob was personable, easy to talk to and…read moreknowledgeable. The staff explained my care plan so I know exactly what's in store for me! I would highly recommend him!

The type of care I received right when I walked in the door was amazing. My hygienist Olivia is…read moretruly a god sent person. She was so supportive, kind and thorough with her job. Dr. "Bob" was truly thorough also and very helpful.

The office is located on the second floor in the Park Station Building, providing service for both…read moreadults and children. The lobby and work areas are clean, and the staff is friendly and helpful. Dr. Ginski is very nice and a good listener. He and his staff explain every step of your care whether a routine visit, follow up, or upcoming procedure. Your previous dental work is taken into careful consideration during consultation, and he isn't the type of doctor to recommend or demand an excessive amount of procedures. In addition, the front desk always provides an estimate of services if you're having to do more than a check-up. From a patient's perspective, doctor visits aren't always easy so it is important to have a doctor that you can talk to and that can talk to you as every doctor doesn't always have both knowledge AND bedside manner. If you're in search of a new dentist, check him out. That and side note, you can go shopping after your visit since Eastgate Shopping Center is right across the street.

I HIGHLY recommend this dental practice if you are looking for great dental service from caring and…read morehighly competent people. I just had two fillings replaced and barely felt a thing! Jessie, who was my hygienist today, was a joy and a blessing - she was diligent, thorough, and careful in cleaning my teeth. They felt so much better when she was done. She was also super encouraging (acknowledging what was going well with my teeth) and graciously forthcoming (identifying where I could make adjustments for even better outcomes). She also shared lots of sample products (proxy brush, brush handle, toothpaste, etc.) to support my dental care at home. Dr. Ginski is a great listener and he always takes time to explain things and provide options that address my needs and concerns. It's also apparent that he stays abreast of changes in the field, as they are consistently upgrading their tools and practices while also be thoughtful about keeping my costs as low as feasible. Whenever I'd had a dental procedure under his care, I have been well-prepared for the process and I have appreciated the results. Moreover, this team keeps me on track; thus, procedures beyond cleaning are quite rare. Ms. Katrina, who manages the billing and insurance is also helpful and ensures that there are no surprises when it comes to payments. In short, I feel safe with this care team and trust their guidance. I am deeply grateful to Ginski Family Dentistry for their partnership--I couldn't ask for a better dental care team.

If you live near Cordova, this should be your dentist of choice. Professional and well trained…read morepeople.

The entire office is like family! They are the sweetest, kindest staff ever. I've called in for…read moreemergency and was worked right in, everytime. Dr. Ijams called me over the weekend when I had my wisdom teeth pulled and once when the office was not open for my follow-up appointment due to their error and the hygienest came to MY office and removed my stitches! I've been hooked every since. The front office staff is just top notch when it comes to speaking to you regarding a balance and working with you for out of pockect services.

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

I cannot say enough good things about this office - the entire staff, the technology, the decor…read more.. everything is top-notch, professional and calming. I have always dreaded the dentist - but this visit was by far the most pleasant experience I have ever had in a dental office. The facility is spotless and very modern - I had no concerns about safety or cleanliness. The office manager is lovely and so helpful, the dental hygienest is incredibly knowledgeable, thorough and helpful, the lady who helped the dentist fill my cavity was so kind and gentle, and the dentist was absolutely WONDERFUL - extremely personable and very thorough. Everyone was so warm and welcoming - I actually ENJOYED being there! If you are nervous about visiting and dentist then this is definitely the place for you - they are truly some of the most pleasant, professional and welcoming people I have ever met.

Dr. Powell is a dream. Probably the best dental office I've ever been to, except for his dental…read moreasst. Jennifer. They are short staffed and she is extremmly stressed because of it. She is very rude, to the point of hatefulness. I believe she needs some time off to re-evaulate her behavior towards the patients and to destrees. She told me she had been dealing with a lot of angry patients. Could it be because of your attitude?

HELLO!!! DR.RUSS and his team ..... 10 STARS!!! I will…read moreattempt to make this as brief as possible... I had a bicycle accident where I busted my lip and had lacerations to my hand. I recieved 7 stiches to my lip and 3 to my hand. Within 3 days my lip became necrotic. I saw my PCP on day 4 and her IMMEDIATE reaction was that I needed to see a surgeon THAT DAY!! No one was available on Day 5 Dr.Russ examined me.... cut out the necrotic tissue on my lip and performed the MOST AMAZING reconstruction surgery!! He claimed he wasn't a plastic surgeon but his work was AMAZING. After following his treatment plan as instructed... when I came back 3 days later for my post-op visit. He was thrilled that the wound looked 1000% better and so was I !!! On day 10 he removed the sutures he placed and OMG!!! The deformity that I anticipated having was NO LONGER an issue because his work was ABSOLUTLEY AMAZING leaving only a hairline scar!!! His team and office staff were also AMAZING and very empathtic to my situation from the first day that I entered the office!! HIGHLY RECOMMEND!! God has a way of working things out when you have given up all hope. THANK YOU S&W for your care!!!

Such a professional team and they handled my daughter's surgery with care. Will be back once it's…read moretime for my sons wisdom teeth surgery