I've had 2 visits since my last review and am still quite pleased. All my work is holding up well…read moreand all the compliments I paid them in 2021 are still relevant. I've taken advantage of their insurance plan so haven't paid anything for cleaning, etc.

Horrible dentist. I went to this dentist for a root canal. It lasted me a little under 2 yrs for…read morethe price of $1300. The tooth he did the root canal on actually broke off. When I called his office they refused to stand behind their work. I went to have this tooth surgically removed and the surgeommm to see said he has heard so many complaints about this dentist. I have no idea how he has 5 stars. There are 1 and 2 stars under the reviews.

get a second opinion if told your teeth need drilling on. I regret allowing multiple crowns to be…read moreplaced on my teeth.

I asked Dr. Wilson to work on one tooth and she just decided to drill on another. She gave me a…read moredeep filling on a tooth that I wasn't even having a problem with. To make matters worse I noticed a weird grey discoloration on that tooth to which she said she could fix it by redrilling because she "used the wrong stuff to fill it". Little did I know that her way of fixing it would cause me to have a root canal because she irritated the pulp in my tooth to the point where I was in agonizing pain. Why she would think it would be a good idea to drill on my tooth a day after I got the filling I'll never know. Afterwards experience extreme pain I immediately went to another dentist who said I needed a root canal and crown. Now that I've paid thousands of dollars out pocket because my insurance has been maxed out, I can honestly say that you need to go someplace else!! Update: They also told me that I would need 10 fillings as soon as they found out I had good insurance. Beware of this scam of a place and I have filed a report with the BBB for them to investigate. DO NOT GO HERE!!! I went to another dentist that said my teeth were perfect.

good until it wasn't! Came to this office explained I was having severe pain on the right side near…read moremy back molars. Dr. Skidmore insisted nothing was wrong and brushed it off like it was in my head. I went to another dentist that found a piece of wisdom tooth that was causing the pain from an old extraction procedure. The new dentist explained he was glad I came to him because this could have caused more problems or led to an infection. I was really disappointed in this office for their incompetence and pain dismissal of black patients. Also when I came in they didn't verify the pricing of my visit with my insurance. Instead they saw me and sent a bill. When people are in pain take it seriously instead of trying to milk them for money and dental benefits.

Dr. Skidmore and his staff is the best I had a pain free root canal procedure done today. I put…read morehim up against any dentist in the city.

I'm reading reviews and most of the issues are because of Susan. That's why I left. Zach is great…read more Susan is rude and condescending. She's Zach's mother in law, so nothing will change. They would email me, text and call everyday to remind me of my appt. I asked them to just leave me one message. Susan, in her usual condescending tone, said I've put a note on your file to not contact you, I said one contact is fine not 15. She said "if you can remember" Fast forward. Was outta town. She called to ask if I was coming in. I said no, didn't know I had an appointment. No one ever called that one time. Susan was trying to make a point. That was my last interaction. I've found a new dentist. I told them it was so nice to deal with nice people.

Dr. Johnston and his staff are excellent! He was confident in his assessment that he could correct…read moremy dead front tooth with a veneer, after 2 previous dentists said it would be a waste of money and would not fix the discoloration. I was a bit nervous, but decided to give it a go and am so glad I did! My tooth turned out fantastic, my husband often cannot even tell which tooth was corrected. His hygienists are great as well, very gentle with cleanings and also personable. Highly recommend this practice.

They verified my insurance has 100% Coverage but then never actually billed my insurance. Instead…read morethey just sent me a bill directly. Nearly $500 for a cleaning on a teenager. Called the office a dozen times - never got an answer.

Everyone dreads going to the dentist! But my experience and receiving proper dental care was taken…read moreseriously.. Airline Road Dental Care is one of the greatest. The staff is amazing the office is unique. My consultation was great with Dr. Washington. My cleaning was done by gentle hands Taniya. Your smile everything!

The young lady who performed my cleaning each time I go to this dental office is great. I get…read moreright in and is done quickly and feeling comfortable during the whole procedure. The Dr. and all her associates are great and understanding. 901 Dental is outstanding. Thanks

Everyone is pleasant and Alli did a great job cleaning my teeth. Both she, and the dentist were…read moreupbeat, professional and did a great job.

The best dentist in Memphis! The entire staff was polite and professional. I have dental anxiety…read morebut I felt comfortable here. I highly recommend this place 10 out of 10 for me!!

Initially, I must say I was puzzled by the lack of attentiveness being it was my first visit…read morehowever I thought it may just be me... so my thinking altered to, maybe Dr. Kutas is a veteran at this ?! Unfortunately, my instincts were right. After careful consideration and research, I read reviews informing me of the exact questionable actions I experienced. There are too many vulnerable patients that trusted Dr. Kutas whom bypassed dignity and integrity for payment of services not needed or wrongfully done in hopes of suggesting additional services. I empathize with those that have experienced this and it's unfortunate. Some may handle their situation a little differently being they were intentionally scammed for personal gain/greed while others can... If you believe a dentist is engaging in a scam, you should take specific steps to gather evidence and report the fraudulent activity to the appropriate authorities. Common signs of potential dental scams include recommending unnecessary procedures, aggressive upselling, lack of transparency in pricing, and refusal to provide X-rays or records. Warning Signs of a Potential Scam Recommending Unnecessary Treatments: Be wary if a dentist suggests extensive, expensive procedures (like numerous crowns, general anesthesia for routine work, or pulling healthy teeth for implants) without clear evidence or explanation. Refusal to Provide Records or X-rays: A trustworthy dentist will share your records and X-rays and encourages a second opinion. Refusal to do so is a major warning sign. Aggressive Upselling and Pressure: Feeling pressured into making an immediate, expensive decision on the spot is a red flag. Inaccurate Billing/Insurance Issues: Issues like incorrect insurance estimates, billing for services not performed (upcoding), or not applying payments correctly are serious concerns. Poor Office Practices: High staff turnover or a lack of cleanliness can indicate an unprofessional environment focused on profit over patient care. Steps to Take if You Suspect a Scam Gather Documentation: Obtain an itemized bill: You have a right to a fully itemized bill detailing all services and costs. Request dental records: Get copies of your X-rays, treatment plans, and clinical notes. Document communications: Keep records of all texts, emails, and notes from phone calls with the dental office and your insurance company. Get a Second Opinion: Consult with an independent, reputable dentist (preferably not associated with the same corporate chain, if applicable). Provide them with your existing records and X-rays and ask for their assessment of your oral health and the recommended treatment plan. Contact Your Insurance Company: Report the situation to your dental insurance provider. They have a financial incentive to investigate fraud and can request an audit or reclaim funds. File Formal Complaints: State Dental Board: Report procedural issues and unnecessary treatments to your state's dental board. They are responsible for licensing and regulating dentists. State Attorney General: Contact this office to report billing irregularities and credit issues. Federal Trade Commission (FTC): File a complaint online with the FTC to report fraudulent business practices. Better Business Bureau (BBB): While they have no legal authority, complaints to the BBB help create a public record and warning for other patients. FBI: In cases of significant health care fraud, the FBI's Internet Crime Complaint Center (IC3) may also be relevant. Seek Legal Counsel: For significant financial loss or medical malpractice, consider consulting a personal injury or malpractice attorney.

I wish I could give my experience at this dental office 10 stars! I have been to many dentist…read moreafter living in a lot of different cities and NEVER have I had a better office visit than I did with this group! From the time I walked in as a new patient I knew I was in a special place. Everyone was friendly, professional and the MOST thorough exam in my life. The time Dr Gruen spent with and and explained everything thing during the check up made me feel so comfortable. Lauren cleaned my teeth and it was awesome. I will actually be looking forward to going back in 6 months. I would recommend this entire group to anyone looking for an awesome dental group!

My son went to GT Dental for about 3 years and left in late 2023. He switched to a new Dentist in…read more2024, who found a gigantic cavity in his molar. He had to have a root canal, and a cap put on his tooth because Germantown Dental never caught his cavity when it was small. He almost lost his tooth, and we had to pay several hundred dollars to have it fixed. It is upsetting that Germantown Dental missed this diagnosis. I would never, ever trust their Dentists again.