Fast service. Reasonable prices. The owner was very helpful. He made a very stressful time easy.read more

The owner is super friendly and honest and knowledgeable. He had my laptop battery replaced and…read moreback to me very quickly. I would use his services again. Highly recommend.

I wrote the review prematurely; before I found out he damaged the phone. The Face ID doesn't work,…read moreand possibly the motherboard. To be fair, he did warn me, but funny how other 3rd party techs don't have this problem. I had Apple look at this afternoon and confirmed the issue. I could go on with the issues, but I think you all get the idea. Stay away from this place. Either use another 3rd party repair, or just pay the money and have the real experts do this.

From the owner: We specialize in IT Computer servcies and iPhone Repair. In Laguna Niguel, we can also fix your…read moreiPad, Macbooks

They were excellent! I had a virus in my computer and I was referred to them. They got everything…read moreout of there and added some protective safety as well. They had it done in three hours or less and my computer is good to go! I had no idea what I was gonna get when I went to them even though I had been referred. And boy was I impressed and fascinated, and I will definitely be going back and referring them.

Awesome retail experience!! Jim and Chris stand behind their products one 100%!! I was so…read moreconfident about their products that I actually bought a PC and a laptop at the same time because the previous unit I bought with them 6 years ago was still working but it outdated. I look forward to working with my new units for the next 6 years without any glitches or crashes! Thank you guys!!

Store was clean and well organized. Staffing levels were appropriate to quickly greet customers and…read moreconnect to a product specialist. A great selection of products that were of interest to us. Comfortable process to buy. Good prices too!

Walked in today for an item, there were 3-4 employees at the front. Not one "hello welcome in" ,…read more"can I help you find anything?" Just nothing but talking amongst each other. In the front of the store where every customer comes in through. Then when I went to find what I was looking for, after almost 10 MINUTES of me standing in the same section someone finally came over to me. I did try finding it on my own but wanted to make sure I was getting the right thing. Tall with dark hair and glasses. I told him I was looking for a cord for my phone charger since mine broke. I showed him my phone and he told me I needed to get the wall base plug as well. I said no I just needed the cord. And then he kept telling me I needed the base as well. I knew he was trying to upsell, and coming from a retail background I totally get it, but please take the first no as a no. I told him forget it and that I was leaving and going somewhere else. When I was walking out again no thank you, no nothing, no "have a good day" . I don't know who trained these employees to have customer service skills. I guess they hire people who have none. Please HAVE BETTER CUSTOMER SERVICE to EVERY CUSTOMER THAT COMES IN. I'll never shop with this company ever again.

We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

Micro Center partners with a non-profit called Compudopt to accept computers/desktops/laptops in…read moreworking condition to be refurbished and distributed to families in need. I wanted to donate my MacBook to someone in need and this looked like a promising solution. I was worried that making a visit on the weekend to their tech bar for the donation process would be really busy and result in a long wait, but to my surprise I was helped very quickly! Queueing and "checking out" was quick, as the team member just needed to register my device and provided me with a receipt for tax purposes.

Second time been there in two years. Very professional. Helped me with my Mac laptop .read more

Great service and super quick! Highly recommend. Great selection as well of you're looking for a…read morenew laptop or refurbished gaming system

TL;DR - Ignore any review less than 5 stars, this shop has earned my lifelong business for computer…read morerepair. The owner's name is Moe and he is a craftsman of top caliber. He views work as a challenge, each repair as a puzzle that must be solved. He's like the Dr. House of computer repair. I brought in a PC with an apparently dead boot drive, and left 4 hours later with a functional drive with all data restored, plus cleaned vents and new thermal paste to boot so now it runs better than ever. If you or anyone you know has computer trouble, bring it in to Moe and let him sort you out.

I had a great experience with Moe helping upgrade my PC. I brought in my Alienware R11 to replace…read morethe GPU and troubleshoot some RAM issues I ran into after trying to install it myself. The Alienware desktops are notorious for being finicky to work with, but Moe took the time to help troubleshoot my RAM issues and talked me through everything. Moe was super knowledgeable and efficient, there's a reason why the Yelp/Google reviews all say he's great! He installed my new GPU without any issues and made sure everything was working before I left. If you're looking for someone reliable for PC upgrades or troubleshooting, I'd definitely recommend Moe. If I ever decide to move on from my current PC, I'll be contacting Moe to help me build a new one!

This is a 5 star review from the most grateful Apple customer ever!!…read more So story time: My computer decided that today the day I had not one, but TWO presentations and a gala award dinner was the perfect day to stop accepting my password. I knew the password. My computer apparently disagreed. Ultimately, a complete system wipe was necessary to reestablish access. And honestly, that was just the beginning. From spilling my coffee, to being locked out of my computer, to mumbling my way through my first presentation without access to any of my materials, today had been going wrong from the moment I woke up. Thankfully, I was able to call Apple support and get a same-day 1:15 PM appointment at the Apple Store in Mission Viejo. Then, because the universe apparently wasn't finished with me, a fender bender on the 5 Freeway caused me to arrive exactly seven minutes late. I walked into the Apple Store only to learn that my appointment had been canceled. At this point, I was nearly ready to drop to my knees and beg for help. I had another presentation at 5 PM then the gala and ...absolutely needed my own computer to plug in and present. And this is where Mos a Star Wars-loving Apple Genius Bar special super agent enters the chat. Within MINUTES, Mos understood exactly what was happening. While diagnosing the computer, he also noticed my complete lack of appropriate security and recovery features and started helping me fix those too. (Clearly...I am not afraid enough of the dark side) In under 25-20minutes, he had the computer reset and me on my way back to having access again. But here's what made the experience even better: while all of this was happening, we talked about Star Wars, life, technology, and naturally...all the other Apple products I apparently need to purchase. Mos also introduced me to Apple Business, and someone will be reaching out to help me explore options for supporting the rest of my team which feels especially appropriate considering my IT department decided to vacation in Hawaii the exact weekend my computer staged a rebellion. For the record, every employee deserves PTO so.... I am blaming my computer for the rebellion not my IT specialist. (But I won't forget this next year when I agree to weekend presentations again) In fact, at this point I think your own Mos deserves unlimited PTO so he can explore every sand dune and filming location from the best Star Wars franchise ever. But I digress... Apple Store Mission Viejo, THANK YOU for coming to my rescue today. Thank you for helping me regain access to my computer in time for my presentation. Thank you for the laughs at the Genius Bar. And thank you for once again teaching me things about Apple products that I somehow didn't know despite being completely dependent on them. Mos, you turned what had been an absolutely disastrous day around in less than 15 minutes.Thank you for being you! You have perfected...Five-star service, without question. May the Force be with you. Always

anyone who wants to have some transactions of apple please stay a way from apple store at shops in…read moremission viejo twice had bad experience with the store and the store manager at this store and have already complaint about it but them people still doing the most reduguless way of handling customer's at this location please people stay a way from this store you will thank me later. First time was about trading my iphone 14 pro max that they have charged my account twice and finally told me need to go to the phone carrier because they are not ABLE to fix the transaction properly Second time wanted to return the iphone 17 they have charged my account instead of crediting me It seems like they have no Idea about the accounting. there are very new customer service representative every month who is assigned to this location to learn and than go to other stores we can not afford to loose money and time for training people at this location we are talking about money not a human and the store managers all of them are treating customer like second level citizen DO NOT DO NOT GO TO THIS STORE unless they bring in some good managers to this store.

Both of my Costco purchased desktop PC's got ill within one month after four or five years of…read moretrouble free use. I absolutely did not want to drop them off at Staples or BestBuy. I like the bigbox stores but wanted to keep my business local this time. I remembered Dave's store off PCH in Dana Point where Stack's Pancakes is now. Sure enough the brick and mortar store is gone but Dave still runs a virtual store from the UPS store in Dana Point up the street off PCH. I gladly spent over $300 between the two computers that I thought were dead. All my data stayed intact and both desktops work better than when new. Dave not only earned my business, he earned my trust. That's a hard fought accomplishment. My next stop will be having Dave build our next PC. He helped me realize I purchased junk, but still able to bring both of my problem prone desktops back to life.

We've been using Dave's services for over 9 years,and he always delivers the best results. He goes…read moreabove and beyond to revive any computer. I highly recommend him as a true expert when it comes to any sort of computer repair and maintenance.

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

I had a great experience with HB Computers! The staff was friendly, professional, and very helpful…read more They took the time to answer my questions and made sure I understood everything. The service was excellent, and I really appreciated their knowledge and customer service. I highly recommend HB Computers to anyone looking for reliable computer service and a great experience!