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Image IV Systems

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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6 years ago

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Staples

Staples

(124 reviews)

Staples is definitely my go to place for document printing. Every time I come in the staff is…read morereally nice and helpful and they're always quick. For plain documents on a white 110 lb paper (great for name cards or set menus). There is rarely a line when I go I was actually surprised to see the negative reviews here! If a print ever comes out bad, they can just reprint it for you on the spot. Great service every time!

The attitude from some of the employees in the printing section at Staples has been really…read moredisappointing. One person in particular, Brittany, consistently has an attitude, she rolls her eyes, huffs and puffs when you ask a question, and generally makes the interaction uncomfortable. I spend about $200 on printing for work weekly, which is standard for me, but any time I ask something, she acts as if its an inconvenience. At one point, I asked if I could quickly grab something and pay for it, and she responded with "fine" and walked away. Later, another employee at the register was extremely kind and even told me about some coupons that saved me $15 , something Brittany never mentioned. When I returned the next morning to pick up my already-paid-for prints, I was the only person in line. I smiled, said hello, and let her know I was just picking up my order. All she had to do was hand them to me. Instead, she looked at me, said "It'll be a while," and walked away to assist another customer who was making holiday cards. I stood there confused until even the woman she was helping said, "Oh, just give them to her, I'll be a while." Brittany rolled her eyes, grabbed my prints, and handed them over without a word. Her attitude is consistently unpleasant. This isn't a one-off experience, she is always rude, and her customer service is terrible. I won't be returning. I'll be taking my business to OfficeMax, where the staff is at least polite. I understand people get busy, but at minimum, customers deserve basic courtesy. Customer service may simply not be the right fit for her.

Image IV Systems - officeequipment - Updated May 2026

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