Wonderful. Tamara make you fell like you've been friends forever. The atmosphere is warm, welcoming…read moreand relaxing. I will follow her anywhere

Painless experience. Super nice service and the owner! Will be back again and again. Highly…read morerecommended!

wanted my hair a specific red and she did it perfectly. professional. kind. loyal. store is very…read moreclean. always offers sweets and coffee. best hair products i've had used on my hair so far. very very attentive woman. love you nahia.

TL;DR: Came in for an undercut touch-up on my natural curls…read moreand left feeling judged and butchered--Nahia mocked my style, mishandled my curls, and gave an uneven cut that tanked my confidence. Bring your own products and low expectations if you have curly or bold hair. The 2 stars are only because she's inexpensive. I wanted a bold style for my naturally curly hair and decided to try a side undercut--so I shaved half my head myself and came in just needing a cleanup in the back. From the moment I walked in, I felt judged for my hairstyle. Nahia even asked if I had a "Britney Spears moment," which was incredibly hurtful and inappropriate. It's been two weeks, and I still feel self-conscious, even though this was something I'd wanted for a long time. I know not everyone will like or understand bold styles, but I expected basic professionalism from someone I trusted to work with my hair--especially since I usually avoid salons because they mishandle curls. I brought all of my own products to avoid harsh or allergenic ingredients (like coconut and apricot), and while she did use them, she ignored my explicit request not to use heat--diffusing my hair and sitting me under a dryer at full heat. The haircut itself was uneven in the back (the whole reason I went in), and the longer layers she added on the side clashed with the undercut. She cut my curls while soaking wet, which isn't ideal for curly hair. She even parted down the middle, including the shaved side, and just started trimming. I had no split ends--just a little frizz--but left with much shorter hair and no shape. I was charged $50 and tipped 30%, probably because I was still processing how upset I actually was. If you have simple hair and want a basic cut, maybe. But if you have curls or want a bold style, avoid her--you'll likely end up disappointed, judged, or both.

My first time servicing here and I'm glad I chose to come here for my Brazilian wax. Julie was my…read morewax specialist. There was no recommendation. I just picked a random person for my wax. She did a great job. She was kind, cool, talked me through the process, & made me feel comfortable. I told her she was basically a Wax OBGYN LOL. I will be continuing with her anytime I come to this location. I ended up purchasing a package! This location was clean. The wax room was clean. I saw Julie wipe down the areas. She wore gloves & a mask. The front desk staff were friendly and polite.

I had the Brazilian wax and I had been here once before and had an amazing experience. I came back…read morea second time and it was way more painful. Not sure if it was me or her, but it reminded me why I don't frequent European anymore. They don't take their time like other places would. It's very get you in and out, but not necessarily in a good way.

I had an amazing experience with Savannah. She's such a warm, competent professional. She creates…read morean atmosphere of calm and serenity, and the facial was impeccable. I will definitely be back when in town.

I requested a Brazilian with full butt, inner thigh, and the not so happy trail. once she was done…read moreI felt as smooth as a baby. The vibe was great playing music that caters to the client and always making me feel comfortable and beautiful at the same time. I can not wait for my next appointment!

I have been a member of club orange for YEARS and been coming to this location forever; I've only…read morebeen to another location once. About a year ago this location was bought by a new owner and they started making changes. It's taken about a year, and I'm finally over it and making my final decision and reviewing. First issue, when the new owner came around she let go many of the seasoned employees and all of the waxers that I was familiar with were replaced or left. Most of the new staff were friendly (some had major attitude issues) but it was hard to find someone I really liked (gotta feel pretty comfortable with someone in order for them to be touching around in my private areas). Just recently after a year of trying to find a good provider, it seems there has been another mass exodus of employees and everyone is new again. New isn't bad, but inexperience is. I've now seen 4 different girls and all of their wax techniques are different. Some use HUGE strips and some you can tell are rushing. Every time I leave, I'm in throbbing pain and the area that was waxed is very tender. This is not something that use to happen in the past. But now, this past year under new ownership, I don't think I've left feeling 100% satisfied about a wax once. Secondly, it seems that they are cutting costs and corners in some of the most ridiculous places. They switched the pre-wax wipes to these garbage wipes that are so flimsy they rip when you try to use them. The draping paper towels they use are smaller and more see through as well. It's little things that once you've been coming to a business for years, you notice when they change, and especially when they change for the worse. Lastly, three times in a row now when I arrive for my appointment during business hours, the front door is locked and no one is at the front desk to notice to open the door for me. I have to call the number and ask to be let in. This location is not in a sketchy part of town and there is absolutely no reason for the front door of an establishment to be locked during business hours. If you want to have the front door locked, then there should be a team member at the front ready to open the door at all times. Customer should not have to stand outside and wait to be let in after they call. I am not planning on canceling my membership, but I might try out a different location that's not owned by this person. I use to love Waxing the City and would rave about how great the membership was. I wouldn't recommend this location to anyone now.

Do not sign up for a membership, you won't be able to cancel it. After trying to cancel Dec 8th,…read moreJanuary and May, I had to finally call Amex and get them to block the charges. I called numerous times and they always say Management isn't in. What a scam.

This place is one of the worst cuts I've gotten in my life I've been crying for 2 days straight I…read moretold lady to not cut the side but fade my hair but she cut my whole head and only left the top super short I do not recommend she gives the opposite of what the hell you want I hope this place burns down! The vibe felt uninvited and the fade was horrible i asked to layer and only cut a little it's all on her I wish this place gets closed down

O Petite Salon and Nick are a great team at this Salon. Made me look 20 years younger.read more

After moving back to Houston and now living on a different side of town, I have been on the hunt…read morefor a new Eyebrow threader for the last 10 months. I have gone to two different shops in the area and have just been disappointed. It's always some excuse, they just don't listen, or they don't see the vision. Nonetheless for the first time in 10 months, I felt heard. My threader let me show and explain to her how I wanted my eyebrows and she executed it the first time with no pain at all, I must say. Her voice was soothing, her work was impeccable, and the pricing was exceptional! I can't wait to come back. They even have packages and combos where you can get certain deals and better discounts as well. Note: if you pay in cash, you get 10% off of your service.

Been coming here for a while and my eyebrows always look good. Nisha is who I always go to and she…read morealways does a great job. She had a very calm and positive energy making her easy to talk you. They offer various threading, wax services and eyelash extensions.

I've been looking for a new threading salon and I had a great experience. I asked for something but…read moremy brow person explained how my current shape is perfect and just needs definition instead of thinning. I love how my brows look! I also got my upper lip threaded and that was the smoothest less painful upper lip and brow threading I've ever had! The staff is very friendly and it's very clean. I appreciate they just offer threading and henna so it cuts down on excessive wait times. Unlike other threading salons that offer several services leading you extended wait time. This is definitely my new threading spot!

Loyalty Rewards are here. Purchase 6 services, and get the…read more7th service complementary. First timer, and I hope I'm a forever client. (I found somewhere that's like my favorite lady Shabana) Soniya did excellent. I absolutely love my brows and her service. She's friendly welcoming, and smell great. My favorite is that she take the thread out and away from the brows, like I'm use to. Yes ma'am get All the outer perimeters! I'll be back. Plus brown city is closer to me than driving all the way to veterans memorial.