So where to begin? I walked in a little over a week ago and about 1 minute past my appointment for a brazilian and the waxer (Shami) rubbed it in my face and said how lucky I am she is nice because she was going to leave and make me re-book for another time. Then when I am in the room, her daughter repeatedly calls her cell phone and Shami answered each time. So with one hand holding the phone, she is pulling the strips from my private area with the other hand. Not to mention screaming and cussing out her daughter each time while right in front of me. She had to have called 6 times or so during the session. She kept yelling at her daughter to come pick her up and I could tell she wanted to leave because she would put the wax on and pull as fast as she put it on. She didn't use the hard wax either and instead used the strips. She didn't give it any chance to set in either. Then she skipped the scrotum area and said that area for men is too sensitive and they don't do that area. I would have liked to have known that before. In reality, she just wanted to go home. All other salons take about an hour or a little longer to do that wax and she did it in 25-30 minutes or so. All at my expense for extra pain. Then I go to pay and the guy behind the desk says "Okay, $150." I said "Huh? Your website says the men's brazilian wax is $75." Shami comes back and says that the $75 is for girls but for men it is $150. I said "No it isn't" and began to pull up their website. She said "Fine, I will give you a deal and give you $100 instead." I said "No, you charge $75 on the site. That isn't a deal." Then she kept saying how $100 is for men and $75 is for girls even though a couple seconds earlier, it was $150 for men and $75 for women. Their site states its $60 or $65 for women and $75 for men. Then she changed her argument and said it was because she waxed all of my glutes and not just the strip down the middle. True, but she should have asked if I wanted that. If it would be $25 more then I would turn it down and especially if it was $75 more for a couple of strips of wax. I turned down paying $100 another time and she said how there is no money in it for her at $75. $100 is a good deal and she is being nice to me. Overcharging more than what is advertised isn't being nice. I showed the guy at the front desk the site that says "Men's Brazilian Wax-$75." Shami stormed off and said "Fine! Just do $75 but next time it is $100 at least!" No, this was my first and last time at Bellaqua. Oh, want to know the best part? I PMed them on Facebook rather than posting it publically on their page and I have yet to get a response from them. No "I apologize." No nothing from them. Within a couple of hours of me sending this review to them a week ago, it was marked as "read" so they definitely saw it. So because of that, I made an account on Yelp just to give them 0 stars. Well, I would give them 0 if I could. read more