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    Memorial Designs

    3.7 (6 reviews)
    Open 10:00 am - 5:00 pm

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    Initials Gifts & Monogramming

    Initials Gifts & Monogramming

    3.4(20 reviews)
    2.5 miMemorial

    I absolutely loved the work done here for monogramming some items for a special anniversary gift…read morefor my parents, so I decided to return for another gift for my Yelpies son. The quality was a little sub~par this time, unfortunately, as they mixed up my order with another item I gave them .I think the sweet person who does the monogramming that day was having some personal issues, and I appreciated the fact that she owned up to messing up my order. I was leaving for South Florida the next day, so she did redo an item I gave her, although the 1st one was unable to replace it. I never did hear from the owner, so I'm pretty sure it was not mentioned but would likely want to return, but I would probably not give them multiple items as it may be confusing to the person who monogrammed. They do have some really cute items in stock, so I would absolutely return for those cute specialty items.

    Incredibly dissatisfied and disappointed in the quality of work, the lack of attentiveness to minor…read moredetails, & overall terrible experience. Read the bad reviews to determine if you want to put yourself through what myself and countless others have dealt with regarding the owner and the way they treat their paying customers. We bought two brand new bags for our two babies to use for school and we wanted their names (12 letters total) sown on the front. Took the bags in and discussed different designs with owner, Brittany, and we came up with a design for each bag. We paid for the bags and left them with Brittany and were told they should be done by the end of the week, if not we will call you and they should be ready the week of spring break. 3 weeks went by and my wife and I both called the store, sent messages via IG and emails with no response. I decided to drop (30 minutes away) by to the store to see if the bags were ready after over 3 weeks of being ghosted and no returned phone calls or updates. I walk in to an employee named Georgia who asks about our order. I tell her we dropped off a few weeks ago and we're waiting to hear back about whether they were ready or not. Georgia goes into back room and cannot find our bags. She finally finds them at the top shelf in a bigger bag and they looked like they had not moved from that spot since the day we dropped them off with Brittany, 3 weeks ago. Georgia says they will get with Brittany and have these ready for us in a few days. My wife asks me 5+ times if she needs to clarify with them the designs and color scheme to make sure they don't forget so she even reaches out to Brittany and asks if we need to go back over what we talked about some 3 1/2 weeks ago now and Brittany simply responded something like "no, all good." As predicted, it was not all good, when my wife went to pick up the bags the next day, my son's name was spelled wrong. Brittany said she would fix it, no problem. We get a call a few days later that his bag is ready for pick up. Some 4 weeks later now. When we show up to pick up my son's bag, the quality is terrible and it is off-centered. My son's name is "ONIX" she spelt it "ONYX" then unstitched the "YX" and replaced it with the "IX". It was off-center due to this. Brittany actually told me that she took all the letters out and re-stitched the entire "ONIX" off-centered meaning she didn't center it or she is lying about removing all 4 letters and starting over. Back to the quality of the bags, stitching is coming out and I pointed it out to her and she told me "not to mess with it or it would come out" I looked at her and said, these bags are for kids, they are going to get knocked around. At this point, Brittany was rattled. I think she thought we're just going to accept these bags the way they were as she told me she did not feel she needed to reimburse us for anything as we paid her to embroider the names and the names were clearly on the bags like we asked. It did not matter whether we were satisfied and that is the real reason for this review. Not only is Brittany an unorganized liar, she is also very rude and really never treated us like paying customers after she took our money. I asked Brittany why there was a delay with our bags, she said that was her fault and she takes responsibility for that. It was only then, that Brittany was starting to understand the situation here. She then, almost within 5 minutes, changed her mind and now did feel compelled to "fix" the bag and reimburse us. After leaving her store for the 4th time empty handed, I finally came back the next week to find the bag in the condition you see in the pictures of this post. Brittany never said another word to us about the bags. At one point I even asked her if she wanted US to buy a new bag so SHE could start from scratch. She said no of course and that she could fix it and we wouldn't even be able to tell there had been stitching placed and then pulled and re-stitched and then removed again. As of today, we still have not been reimbursed by Brittany or the store.

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    Initials Gifts & Monogramming
    Initials Gifts & Monogramming
    Initials Gifts & Monogramming

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    Calico

    Calico

    2.8(12 reviews)
    0.6 miMemorial
    $$$

    My family has been buying fabric here for as long as I can remember. We have curtains, pillows, and…read morethrow blankets that are more than 20 years old made of the material we purchased at Calico. Their products just hold up SO much better than everywhere else. I do wish they hadn't gotten rid of the remnants section, but I am assuming they needed the space for other products. I love that you can order fabric samples for free to your home to compare and ensure that you're making the right choice. My mom and I stopped in to find new material to re-cover some window boxes and were helped greatly by the ladies working that day. Tony wasn't working that shift, but he has helped us many times in the past, so we adore him too! We are more than happy to continue providing business to this location.

    The sales lady was very deceitful. I purchased material for cushions. I asked if they had the…read morematerial in stock. Her reply was YES. As she was writing up my order, she informs me it will take 3-5 business days. At that time, she did not give me an option to pick it up, nor inform me there was a cost for shipping. After 5 business days, I emailed her asking for the status. No response. I called the store and a gentleman said he would check into the order and give me a call back. ironically, that afternoon I received a response to my email from the sales lady. Never a returned called from the salesman. In the email, she informs me that the vendor was an offsite vendor and it takes 2-3 weeks to ship the material. All she wanted was a sale. Very poor customer service. NEVER AGAIN.

    Photos
    Calico
    Calico - Beautiful fabric pattern we were looking at!

    Beautiful fabric pattern we were looking at!

    Calico - Fabrics

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    Fabrics

    Deluxe Custom Apparel - Custom plastic cups

    Deluxe Custom Apparel

    5.0(7 reviews)
    4.9 miWestchase

    I've used Deluxe Custom Apparel for multiple projects . The one I love the most was my bridal…read moreproposal! I asked the owner Florentin to make custom boxes , tags, and cups and he did a phenomenal job! I have no complaints and always refer people to him. His attention to detail is what separates him from the rest and also because he does rush orders . I cannot explain how many times I've called him up with an order that I need legit the next day for an event and he says can do! If you're looking for a place that can bring the vision you have to life without breaking the bank I would contact Deluxe Custom Apparel!

    WOW!!!! So I get custom shirts done every year for the Lupus Walk that happens downtown every May…read more I don't just trust anyone making my shirts, especially since this is something I have been battling for 19 years. I was given Deluxe Custom Apparels information from a friend and reached out. First i will comment on customer service. I reached such timely responses, super informative, worked out a reasonable price, and on time delivery. Second, I like my team to stand out, so I requested a custom design for my shirts. I just threw out some ideas and they let them handle the rest. When I say i was speechless when shown the sample is an understatement. When actually receiving the shirts it exceeded my expectations by 1000. They took every element that is involved in the Lupus community and brought it to life. They even donated to the cause and help my team reach its goal. I will definitely be returning for any future needs I have pertaining to custom apparel.

    Photos
    Deluxe Custom Apparel
    Deluxe Custom Apparel - Branded Shirts

    Branded Shirts

    Deluxe Custom Apparel

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    Memorial Designs - custommerchandise - Updated May 2026

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