Braendel Painting & Services, Inc. quoted me $3,500 to paint my kitchen. I signed a contract with…read moreBraendel on June 5, 2021, and they began the work shortly thereafter. However, the project was not completed until nine months later. I had expected the job to be finished within a few days. Throughout the project, I repeatedly contacted Braendel to address areas that had been left unpainted and sections where the paint had peeled from the cabinets. Braendel painted over cabinets that were more than 50 years old without sanding or priming them beforehand. I can personally attest to this because I was present throughout the entire project and observed the work being performed. As a result, the paint began peeling. I called several times requesting that the cabinets be repainted. Although Braendel later used a more expensive paint, the peeling problem continued. At no point did the owner or project manager contact me to ask whether I was satisfied with the work. Instead, a different painter was sent each time I reported problems. During one visit, I overheard a phone conversation between the company and the painter they had sent. Someone from the Company asked, "Is she for real?" The painter replied, "Yes. I am now painting the ceiling that was not completed." Even after these issues were addressed, the project manager never contacted me to discuss the quality of the work or my satisfaction with the project. Eventually, the last painter assigned to my job, Eric Godlewski, took the cabinet doors home and repainted them. I was pleased with the quality of his work. Before he left, I asked whether he knew anyone who installed replacement windows. Mr. Godlewski offered to do the work himself. Based on my positive experience with his cabinet work, I agreed. Mr. Godlewski measured the windows, purchased them, and stacked them on my back porch. On March 31, 2022, I gave him $4,300, and he provided me with a receipt. After that, I never heard from him again. I was out $4,300. To make matters worse, the windows that were purchased were all the wrong size and did not fit any of my window openings. Because they could not be returned, I donated them to Habitat for Humanity. I chose to work with Braendel because the company had a good reputation. Since then, I have learned that Mr. Godlewski has an extensive criminal record. In my opinion, Braendel should have exercised greater care in selecting and supervising individuals representing the company. I contacted Dan Bishop, the project manager for Braendel, several times regarding these issues. He returned only one call and informed me that Braendel was not responsible. He never responded to any of my subsequent calls. Would I do business with Braendel again? Absolutely not. Shelley Ruh

We had Braendel's paint our hallway and remodel our entire upstairs bathroom. Both crews arrived on…read moretime everyday and were very pleasant and courteous. shout out to Dan, Ron and Thomas for their patients and professionalism. Won't hesitate to endorse their work.

We had a poor experience with Painters Plus a year ago. We hired them to remove a popcorn ceiling…read moreand paint our dining room. We were quoted about $2500 and a few days for the whole project. It cost that to just remove the ceiling and I had to paint the room myself in the end after they worked in my house for 3 days. One of their employees went through our basement looking in all our cabinets. His footprints were all over the basement and cabinet doors were left open. Thank God we locked up some of the basement rooms. He must have been on drugs because his painting as messy. He got paint on my screen door and parts of our screen door that should never have been painted. He used a roller to try to prime all the molding which was questionable. He was fired a day or 2 into the project because he was stealing from the owners. So, be cautious, as I am not sure of their vetting process for their employees. Communications with the other painters led to problems as they could not understand English well, which was challenging. They did not prep well before taking down the ceiling so I had a lot of extra work getting dust out of the house afterwards. However, their work on plastering the ceiling was done very well. The owner was out of town and this communication with the painters was not overly timely...it ended up being like a bad game of telephone. I also would not agree to an hourly rate for services rendered as I feel that we were taken advantage of with the price. I knew it was going to cost me closet to 5K for the project if we continued, so I had to halt it and paint the room myself even though I had very limited time. I would NEVER use their services again.

I would highly recommend Painters Plus!! Jesse always answered my calls and questions. His price…read morewas very reasonable and the exterior painting turned out awesome. Jake and the other workers were friendly and very concerned with my satisfaction of the work being done. They arrived on time and gave full days of work. I would definitely use Painters Plus again for both exterior and interior painting. Colleen B

Porch floor and steps painting. I had the paint which they…read moreused. Thorough in coverage Cleaned up after job was done. Polite and responsive

DId an excellent job repainting downstairs apartment, and hallway it wasn't rushed and I could see…read moregood attention to detail, nice experience would definitely recommend, and use for future projects.

I was very pleased with Restore WNY, Gary, and his promptness, politeness, and professionalism…read morethroughout the entire bathroom project he did for my mom. I highly recommend Gary as he was so thorough. Gary removed some old wallpaper, prepped and prepared the walls and ceiling for new paint, changed a light fixture, serviced the ceiling fan, and left the site spotless, as expected. He will be returning for one minor touch-up area we noticed after he left. I received three quotes for this bathroom project, and although Gary wasn't the cheapest, he was very fair with material pricing, timing of project etc. I'm glad I chose him! You won't be sorry if you hire Restore WNY. I've included some before and after photos.

Gary was professional and explained everything well. He was very thorough and I was very happy with…read morethe two jobs he did for us painting & caulking the foundation on two houses. I would highly recommend his company for any painting projects.

Unbelievable service start to finish,3 days painted house,fixed and stained deck,highly recommend.read more

Garrett and his crew need more reviews. Him and everyone else on site at my house were extremely…read morepolite, professional and easy to talk to. Not to mention the quality of their work is top tier as well as the speed at which they accomplished everything. The clean up was on point and just overall, it was nice to get a contractor who not only did everything promised as promised, but even went above and beyond on it all.

Real Concrete install my stamped patio in 2021. It still looks brand new. Since then I have used…read morethem for other projects. I trust them totally; they never disappoint. Today Matt and his crew installed a pad for a soon-to-be-delivered 10 x 16 shed. The guys were great: friendly, professional and meticulous as ever. If you need concrete work, I urge you to contact Real Help for the absolute best results.

Have used them multiple times including the original concrete work. Great company! Highly…read morerecommend them!!

I have a very old house and it usually needs work. Over the last 30-plus years I have hired every…read moreimaginable painter, plumber, electrician, etc. Bob Gannon, who owns this business is one of the best people I have ever worked with. His crew of four men spent one day painting a number of areas that someone else would have taken a week, at least, to do. Everyone's attitude was good, no loud music---and they protected the furniture and hardwood floors. At the end of the day everything was cleaned up beautifully. I have never had anyone do as good a clean-up job, ever. The work was excellent and the price was fair. I am actually looking forward to my next project with them.

I've been meaning to write this review since February when Bob Gannon papered my bathroom. Quite…read moresimply, he is the best. From the first appointment to see what needed to done to the finished project, he exhibited the utmost professionalism. And, my bathroom is beautiful. I understand that his business paints also but I can only speak to his wallpapering skills which are considerable. Nicole U. wrote a review of Bob and I agree with everything she said.

JRB's owner John is a professional in the truest meaning of the word. Efficient, timely and honest…read more He's well supported by Justin and Eli, et al. Equally important is that they're genuine Buffalo, good-neighbor types. My wife and I were trying to paint the exterior of our house on Hoyt Street Aztec brick -- an orange. After application to much of the facade, John contacted me while I was in Ithaca to advise against the color and he sent photos. Ultimately John made a recommendation to a beautiful gray/green. He saved the house from turning into a pumpkin. A week later we started to paint my principal residence a vinyl safe green. After the facade was done we realized we didn't like it. Again we had him switch to the gray/green. He could have jacked up the price in either situation to make more money, but instead he only charged the cost of more paint and a few bucks to cover his guys time. That's how it's supposed to be, but not always how it is. If you don't have to use somebody else, don't.

Jrb completed exterior paint jobs on two of our homes. The timeliness, efficiency, and attention to…read moredetail were superb. We worked closely with John, Justin, and Eli who were all stand up guys. John really helped narrow down our paint colors. Looking forward to working with them in the future.