So here's the thing. In October '25, I had another place change both wheel sensors in my SUV. Immediately afterwards, 2 dash lights came on & wouldn't go away. I took it back to this unnamed place, and they could not fix it. After some minor complaining, the mechanic sent me to Melvin's up the road, where I met the manager, "Chris". I waited for maybe 10 minutes before they looked at my car....20 minutes later, it was fixed - Dash lights, gone!!!! And Chris didn't charge me anything for this. The mechanic from the other place "owes" him. Thank You, Chris!!! read more

Got towed in at 8:15 AM for an overheating engine. Got it back at 1 PM, and was fixed for a reasonable price.

I bring my car here for oil changes. They offer fair prices, you can often find a coupon on their website. Service is quick and there is a comfortable area if you need to wait for your vehicle. I was in and out today in under an hour. read more

My fellow ladies, if you want to go to a local garage where you will not be called, "sweetheart," or "honey" or treated like you've never driven a car in your life, this is the one. The staff is ALWAYS courteous and professional, kind and attentive, and they are BUSY. The phone is ringing off the hook and people are constantly in and out of the doors. Still, the customer service associates never lose their cool. I went in the other day because after filling up my tires, I got the low tire notice. I assumed that meant I had a leak, but really the system was so sensitive, it was going off because I had overfilled them. Melvin checked it out for me, got the tires the right pressure, and charged me NOTHING! When the mechanic handed over my keys, he talked to me for a second and said he had to look it up online because he hadn't seen that either. You could just tell, he really liked his job and figuring out how cars work. This is definitely my garage from now on, and it should be yours too. read more

Only good if you like gambling. Will you get a helpful or nice person on the phone? Will your work be done at all (especially if you bring it for several needs yet provide them in writing AND verbally) or on time? Will the work be done, or the problem diagnosed right? Will you be told it IS ready to be picked up when it isn't? I have especially not enjoyed going back again and again, explaining the problem that is usually not properly documented on their end, and either getting attitude or the runaround most of the time. I've returned too many times for the same issues and am done. read more

I had an appointment at 3pm at the Melvin's in Johnston RI I called to see if I could get in earlier they said to come by 11:30 got there by 11:14 they took my SUV in right away I waited for 40 minutes I finally checked as to why it was taking so long come to find out my tires were not there they asked me who I spoke with I told them one of you they tried to deny saying they spoke with me and blamed it on the call center not even man enough to own up to there incompetence I guess that's why they work there apparently a brain is not required to work at Melvin's in Johnston RI. The two geniuses behind the counter have no clue how to run a business if I didn't ask about by car I would still be waiting there. word of advise if you go there make sure they have your tires or parts because the two idiots haven't t a clue wounder how they get along in life. read more

My new tires had a leak in the new air valve. The customer service representatives stuck with me to resolve the problem. The measure of service is how a company responds when things go wrong. They felt so bad about the time it took that they did not charge for mounting. Good service, great value! read more

Melvin's is the place to go for top notch customer service and value! My husband and I have been going there for years and Will is our go-to guy! SO friendly and knowledgeable. I needed new tires. They walked me through all of my options - didn't try to upsell me (although pricing was great for all of them - and they found an additional rebate for me.) I was able to get a same day appointment and wait comfortably in their cozy seating area while they did their thing in under an hour. read more

I didnt even want to put one star as they tried to scam me for over $1000 worth of work from an inspection. Leaking rear axle seals, contaminated rotors, and brake pads.I took it home and ordered the parts to fix it myself. As I took it apart I found no suck issues. Took it to another garage and said nothing about my experienc. truck passed with no issues what so ever. Returned parts I ordered. Stay away very dishonest. read more

I went to get tires on my car and made an appointment on line. The man who took my license plate number down messed it up by one digit which resulted in another vehicle/ person and overall information. Even though they placed the tires on with the right size but never correctly aligned my tires I had to go to Mavis to have that rectified because the woman who answered the phone about my concerns over the wrong information was extremely rude and wanted nothing to do with fixing it. She just dismissed me and didn't even care when I told her my car was shaking on the highway ... I think if they had a better person to answer phones it would have been handled better and was an honest mistake but her attitude was an extreme turn off and will only go to the Mavis at 1500 Hartford ave. read more

Amazing service and a very polite and accommodating Pedro. I was having a bad day and that young man turned it around for me. A little patience and human kindness goes a long way.the whole experience was awesome. I would definitely go back! I would definitely recommend them! Thank you so much. Patty Mannion read more

Needed 2tires put on car. Service desk said 1-1 1/2 hours. 4 hours later I am still waiting. Just be honest and say how long it's going to take, so I can make a decision from there. I would rather estimation time be biased in reality!!! I could have gone home rather than wait, only if I was given correct information! Can't wait for hour 5. read more

I would highly recommend working with Melvin's Tire and auto. I had a flat tire and they were able to fix it very quickly and at a great price and they did a great. Very nice professional and efficient. Definitely work with them if you can. read more

Anytime I have a problem with my Toyota Rav4, Need new wipers, oil change, tire rotation or just have a general question; they Chris and Paige always greet me with a smile and try and see me as soon as possible. Melvin's in Johnston is my Favorite Auto Service Center as long as Chris and Paige are there to assist me. Thank You for Your Wonderful Customer service! read more

I came in for an inspection with a car I bought in MA and even though it would have passed in MA, there were a lot of things that needed to be addressed for RI. Hayley was very supportive and seemed to really care about the customer. They did their bestto giveme a good deal and get all they could get done in a fair amount of time. Been coming here for over 10 years, I feel I'm always treated right. read more

I've come here several times for tires and/or auto service because they're convenient being close to my home. Always courteous, professional, responsive and reasonably priced. In spite of being pretty busy, they took the time to look at my vehicle when I brought it in Saturday afternoon, fixed it and I was back on the road in a couple of hours. You don't find this kind of service from most auto shops these days. Thank you Gary! read more

I had a front end rattle, WHEN THE CAR WAS IDLING, and $500+ later the rattle was still there. Was told the problem was sway bar links, that they wanted to change last time they serviced my car, so I guess they were hell bent on getting paid for this job? Sway bars may rattle when moving but they were told it was when idling. I guess it served me right not to look at it myself because I have attached a picture what the problem was. Will never return to Melvin's, in Johnston, all will make sure this story goes viral. read more

Melvin's Tire and Auto Service Centers - Actual cause of rattle. Done for free in my garage. - Auto Repair Near Me - Johnston, Rhode Island

I only gave one star because I had to put one I guess. Brought my truck in TWICE to have a tire repaired. The first repair lasted a couple of days. Brought it back again, it lasted 4 days. Almost got into an accident on the highway because the air came out again. Brought it to a totally different place . They said what Melvins did was illegal, put plugs for a tractor tire. This tire is on an F350 pickup truck! read more

This place makes having to get my 11th tire in 4 years not so bad. They are friendly and strait forward. They offer coffee while you wait and the prices are reasonable. read more

Melvin's Tire and Auto Service Centers - Waiting is not so bad - Auto Repair Near Me - Johnston, Rhode Island

My husband and I have used the Johnston, RI station for several years for many types of service. We have always found them courteous and helpful. We will continue to patronize this establishment. read more

Always great service. You can have oil changes, state inspections, general mechanic work, and get new / repair tires. I've had all of the above & will continue to in the future. The staff are good at explaining issues & outlining options. Also if you buy your tires here, they are repaired free of charge. Easy to get to on Rt 6 and open on Saturdays. read more

I would leave this tire shop 0 stars if i could my grandmother went into melvins tire pros to have one of her tires checked since it was losing air. Not only did they try and pull a fast one and try and sell her stuff that she did not need one of the staff members was very rude and disrespectful. This staff member decided to belittle and mock my grandmother because she would not purchase the services and multiple tires that she did not need. I would not recommend this place to my worst enemy as they tried to take advantage of a sweet old lady. Awful establishment. read more

Great tire shop. STAFF is professional, courteous and honest. Michael and John are an asset. I am grateful for their patience. Excellent experience, thank you so much. read more

I received a phone quote for a battery, oil change, and 2 new tires. The quote for the tires was incorrect the first time from the phone representative so she called back telling me it was a mistake and the new price was higher. I was fine with that. I got a quote of 169 for my battery. I dropped of sat am and by 4 I received a call it was all set. I did fail inspection also because I needed brakes which I'm sure is true. I show up to pick up the car Sunday morning and things get interesting.. I paid my bill which seemed high but I wasn't exactly sure how much it should be. I look at the receipt my battery was 2 hundred dollars more than I was quoted but they gave me a 100 dollar credit so really I paid 100 more than the quote. So I go back in to get my refund. I was told politely that they need to call corporate to issue a refund. (Seems crazy) No one was sure if corporate is open sundays so I end up waiting for my refund. Now the mechanics come out and say we checked the paperwork and we didn't put a new battery in that car and we don't have one can you come back tomo. I couldn't because the point of the weekend was to get this done as we work during the week. So they call the owner who is talking to the mechanic in front of me on speakerphone and there was a disagreement if the battery was replaced or not.. eventually the owner clarifies he is positive it was replaced. I went there to pick up and was there over an hour while this all happened. To the owner and companies credit they did refund the battery. I was obviously frustrated and got in my car and the dust cover that covers the battery was in my passenger seat, my new tire tire pressures were low and all different, my valve stems on the new tires had no caps, and I needed windshield washer fluid with the warning light on. To say the least I will not go there again which stinks because previous to this we had great experiences. Also after waiting for corporate who never called about my refund the owner said it can be done through the credit card machine... why didn't that happen before I waited an hour read more

I come here to do state inspection. They do selling tires, do some kind of repair for car and truck, change oil, and state inspection. The people work there are kind take their time. read more

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Sadly I brought my car in Sat for a simple alignment as I had recently purchased new tires. Within a few minutes the mechanic came out and told me there was a problem, that there was a broken bold on the rear upper lateral link. When asked cost to repair, he said $1000. When I informed him I no interest in fixing it for that much, bc there are other issues with the car, he offered to try and fix it a "different way" for $500. At that point I knew I wanted to take to my own mechanic to have it looked at. He quickly informed me the car was not safe to drive, that the tire could buckle under the car which was very dangerous. It was curious to me that the car had no issues when tires were put on recently, and the car was driving just fine prior to stopping. While advised against I drove the car to my mechanics and dropped off to check it. It was discovered that not only was it likely that the bolt was broken in the mechanics bay, but that they were working on the wrong parts all together If they were tying to do an alignment. If they knew what they were doing they would never have even touched the area with the broken bolt. Photographs show that #1, they were working on the wrong area, #2 the bolt that broke off, was obviously so recently broken that it was clean, no rust, no dirt. Fresh break. So now I am forced to fix my car, to upwards of 500$, for something my mechanic and I would bet a paycheck you actually caused yourselves. I am beyond angry. Mr Melvin, I would like to speak to you, this is now how I remember your father doing business. read more

Melvin's Tire and Auto Service Centers - Clearly just broke - Auto Repair Near Me - Johnston, Rhode Island

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I went in this weekend to have too tire with alignment goodyr eagle sport great price and professional service thanks guys

Great local tire shop! I am from out of town & had a flat due to poor road construction in Middleton (near Newport). Melvin's changed out my tire within 30 min & showed empathy! My local air bnb host said she uses them too! read more

Tire Pros in Johnston are reliable, reasonably priced, and have good turn around time, but above all they are honest. They have always treated me with respect. The jobs are explained in terms I understand. Whenever I have had an emergency, they have squeezed me in and got me back on the road quickly. read more

Went to melvins after 2 awful experiences at town fair and I am veryyyy happy I did. I blew out one of my tires on a pothole and when calling them after town fair they were very accommodating. They didn't have my tire but said they could get it the next day and called at 9am the next morning. I asked if I could come in round 1pm and there was no issue. I waited only about 15 minutes ( 1st time I went town fair tire with an appointment waited almost 2 hours) and that was it and the prices are fair. I highly recommend this tire place, will only go here for tire needs from now on. read more

I love these guys! Every time I go in there they take such good care of my vehicle...they all know me by name...and half the time there's no charge if I'm having an issue with my tires like I want to get them rotated because I bought them there. If I think there's something wrong with my SUV, they usually take it right in and look at it. If there's going to be a charge they tell me and I can set up an appointment. So accommodating!! read more

Great place to get tires was in and out fast. The gave me a price over the phone and it was just what I needed

We've been coming to Tire Pros for several years and have found them to be honest, fairly priced, and knowledgeable in all their car services. Excellent customer service and knowledgeable techs. Don't hesitate to take your car to them. read more

Every staff I interacted with was helpful and kind. They were fast and treated my car well! I highly recommend them, and will be returning myself. read more

melvins tire pros are the best. superior service, reasonable estimates for vehicle repairs and great prices on tires, employees are very professional and polite read more