Our washer stopped working properly so we looked for a "decent" place to do our laundry. I saw the…read moreoutside and immediate thought it was going to be an overcrowded place. It looked tiny. I walked into one of the CLEANEST looking UNCROWDED places I've seen. The employees were wonderful and helped explain how to use the machines. One employee walked around and wiped down the tops of the washers where people dripped the soap. They have all sizes of washers available. Their prices seem pretty standard for washing machines and dryers. I WILL definitely come back to do my laundry here again! Thank you for having a decent place to do laundry that did NOT make me have anxiety.

If I could give this place a negative star I would. I just went there for the first time had…read moretrouble finding parking walked in to see what it looks like inside I brought my laundry got the change that I woman me machine and said are you doing laundry here and I said I was gonna and she said well the quarters need to stay in the building!! Can you believe that I took my quarters and I left I was about to do like 10 loads of laundry here and she was so rude and offputting I would never give this my business. I'm never coming back. I can't believe people even come here with that kind of attitude. The owner should be ashamed !

Customer service helpful resourceful and equipment always work well and efficient!…read moreThe dryers are super amazing just ask the attendant for advice and knowledge because the dryers don't need a lot of time 23 to 35 minutes max or less depending on what you are drying. The location is I a good spot next to a well stocked convenient store a good pizza spot and a well stocked ice cream spot..

This NEW laundromat is great, clean, and efficient! If you happen to forget any supplies, they have…read moreall that you need- detergent, dryer sheets, etc. The machines worked great and the staff is very helpful... It's also very convenient that they offer both home pickup and drop off services. Overall, the service is great and since they're new, the owners really value the customers experience. Also, don't forget to ask about their student special!

I love this place! So convenient and the owner is a terrific guy! Highly recommended.read more

Terrible! The woman is so rude!! And they are always closed even when it says they are open! She…read moreonly wants your business when its convient for her or if you are will to pay the extra to have them do your laundry. Ive stopped there 3 times, once it was just closed during the middle of the day with the open sign on, and the last time she told me she was closing early and that I couldn't do my own laundry there (after she let me bring all 5 bags to the door) I would have to pay to have them do it or go elsewhere. I left and will NEVER bother stopping at that place again!!!!

I am a military from US navy and i totally recommend all my fellow arms brothers and civilians to…read morego there for they uniforms or clothes. The lady is so nice, she did a great Job with my Dress White. She's amazing and very professional.

Great service highly highly recommend! Have used them multiple times and am always very pleased…read more Super friendly too. I recently had a jacket dry cleaned and I was shocked they fixed the loose button threads without me asking-- shows they do care

If anyone needs to dry clean coats and any formal attires, then H & L Cleaners is your go to place…read more Their prices are half the cost of nearby competitors and the service is phenomenal. A ll of the stains were removed and my coats came out super clean, like new condition! They have gained one happy client. H & L Cleaners 92 Washington St. Quincy, MA 02169 Tel: (617) 770-0346

Wonderful. My husband has used them for years and we moved 30 minutes away and the Drycleaners…read morecharge much more so we continue to drive down to use them. Service is always friendly and excellent. I just came to the door after 4, when they close, and the son of the owner reopened and let me pick up. I cannot recommend them highly enough enough!

Blue Wave laundry is a wonderful, local, MWBE with good location, Staff, service & price…read more At little to no extra expense, they will wash your clothes like your MaMa did! They're folded so nicely, that if you unpack them right away, you barely need to Iron. Provide your own hangers & they'll send them back like That Professional & Friendly Staff also accommodate & support in-store customers as well. I highly recommend them & have referred them to others/business for bulk service. Peace. Cato

I came to this laundromat expecting a simple experience, but it turned into one of the most…read morefrustrating customer service experiences I've had. Before starting, I specifically asked an employee which washer I should use because I wanted to make sure I didn't have any issues. She told me she didn't know but said none of the machines had been having problems. After spending $9 on a washer and adding liquid detergent, Tide Pods, scent beads, fabric softener, and laundry sanitizer, I noticed about 20 minutes later that the machine was still stuck on the pre-wash cycle. There wasn't a single sud in sight, just water continuously running. I asked another employee--an older woman--if it was normal for the machine to stay on pre-wash that long. She acted like I was inconveniencing her. After pressing several buttons, she finally admitted the machine was broken and told me I had to move all of my soaking wet towels and laundry into another washer myself. When I asked what was going to be done about all of the laundry products I had just wasted, she laughed, said, "There's nothing I can do," and walked away. She eventually brought over a cart, but instead of offering to help, apologize, or show any concern, she stood over me while I struggled to move heavy, soaking wet laundry. I got completely soaked in the process, nearly slipped walking back and forth, and she continued humming and singing as if nothing had happened. After I continued expressing how rude and unprofessional the situation was, they did pay for another washer, which they absolutely should have since the original machine was broken. However, the only acknowledgment of all the laundry products I lost was a small cup of Tide detergent. That didn't come close to replacing everything I had already put into the first machine, including liquid detergent, Tide Pods, scent beads, fabric softener, and laundry sanitizer. Machines break--I understand that. What I don't understand is laughing at a customer, showing no empathy, offering no apology, and making someone handle soaking wet laundry alone while acting as though they're the inconvenience. Customer service costs nothing, and this experience showed a complete lack of it. Since this business only has one location, I was surprised to find that the website photos looked nothing like the laundromat I walked into. The difference between the advertised appearance and the actual facility was significant.

i dropped off my laundry Friday afternoon at 4 pm and laundry was ready 630 pm that night ready to…read moreas promised, I was very happy and staff is really friendly courteous and professional and their getting very good at estimating peak times to maybe avoid so there is no issues and I really appreciated that aspect of their service and i do recomend them highly

I switched to this dry cleaner from an independent one. My main motivation to switch was that the…read moreother one is never open and my social interactions there were usually awkward, coupled with parking difficulties. Dependable seems like a very solid dry cleaner. I haven't done a price comparison, but I am sure it is not the cheapest. However, their nighttime drop box is a godsend. I love that I can drop my bag in the middle of the night. They are also open seven days a week which is really helpful. The staff here are pleasant and I have not had any problems with my things being lost or ruined. I don't believe dry cleaners are miracle workers so I would be wary of trusting them with anything really important. One note is that the cost and turnaround time for a comforter is a little absurd. Apparently, they clean them off site and I think I paid $30 for a twin comforter and it took two weeks for it to come back. I think I will take my chances with my washer in the future. Otherwise, a great operation that keeps me looking put together.

This place seems to have a lot of potential but I'm fully shocked an disappointed from my recent…read moreencounter. I had clothes and bedding picked up from my house. I didn't hear from them for 2 days (I thought it was a 24 hour service). I called and was told it was bc my card didn't go thru; made sense bc I had lost my card. It was now Saturday and my stuff was waiting around bc they did not make me aware of the issue. I was told it would all be delivered Monday. I showed up to grab it myself bc I needed my bedding. I was then told my comforter wasn't ready and would be delivered a week from the drop off (I didn't order any special service for it). I get home and my comforter was in the bag... I have no idea what they were gonna deliver next week. I open up the comforter and it has bleach stains on it. Brand new comforter is ruined, time wasted, super frustrating. ~~ Update: They paid for me to pickup a new comforter at Target & refunded my original wash cost. Part of the issue was that I didn't have the correct colored bags at pickup. They may be more 'dependable' when the system is understood and followed