I would not recommend this place. When booking you get the automated messages about your…read moreappointment being booked and your typical please confirm. On top of this the owner texted me several times from what I am assuming is her personal phone. Per the policy at this place, you have 24 hours to cancel. I work night shift 12 hours and have limited availability when I can do things. I was going to confirm until this morning I received a text message that seemed desperate to me. For a place I thought was doing well I wouldn't anticipate receiving these texts. I went online and cancelled and her is what I had written back to me. Mind you, this is the owner as well. These pictures speak for themselves.

If I could give 0 star's I would. I want to start by saying…read moreI am a licensed MASTER esthetician myself that graduated from Clover Park Tech in 2021 who then went and got further education for to be a Laser Technician I went to get my Brazilian waxed for the first time in my life and I left feeling mortified, shamed, and was treated in a manner I would never treat a client. Betty scolded me and made remarks about my body and stretch marks while I was in my most vulnerable state. She had a Trainee wax me post putting me on the spot and while being waxed, some of the wax had accidentally gotten flicked onto Betty's scrubs. She then used the trainee's hand that had just been waxing me to remove the wax from her scrub to then put the same hand back onto my private area being completely unsanitary. As a licensed esthetician I knew it was unhygienic and as a woman I was in a vulnerable position and mortified. Her after care kit consisted of bath and body works 'warm vanilla sugar' hand sanitizer that she instructed me to use to sanitize my private area. This product should NEVER be used NEAR or ON your private area and especially not on open follicles that can lead to bacteria, infection, and irritation. She also said to use Curel lotion to soothe the area after using hand sanitizer. This kit was a joke and so was her business. I paid full price for an UNLICENSED trainee to wax me while being simultaneously humiliated by this businesses owner.

Made an appointment for me and my son. I been wanted to do this for a while. I wasn't clear how it…read moreworked, but with the idea of detoxing I needed to try. We scheduled via text and they accommodate a Sunday appointment. The process is only 30 minutes. I felt a different right after the procedure. It's something I recommend and wish they were open on weekends often. My son review was he enjoyed it. It feet were big so he could relax them like I did in the foot tub.

This place is pretty amazing! Family owned, small business. I loved that they use quality essential…read moreoils during your massage and end it with a warm towel over your head. I will be back :)

I would give Sara 10 stars if I could. She was amazing and did a fantastic job on my brow tattoo…read moreremoval. She even called me the next day to follow up and check on me. Thank you so much, . So professional and did an outstanding job on my brows. A+++

Been going here for a while now for a tattoo removal and I enjoyed my experience each time (due to…read morefriendliness of the employees, not the pain lol). Ren has been my main service provider but Sara has been doing my sessions lately. Both are exceptional. They're both super friendly, knowledgeable, and easy to talk to. They make sure I'm not too much in pain and providing me advice on after care. The ladies at the front desk are very kind too. Super welcoming.

Absolutely wonderful! I went in for my first Brazilian with the sugar scrub. And it was amazing…read more Crystal was awesome and made me feel so at ease with this being the first time getting it done. She was so reassuring and welcoming and super nice. Talking to her was like talking to a girl friend and it was so relaxing. I was super nervous but she made me feel so welcomed. As well as the lady working the front desk when I came in, I didn't catch her name but she was also welcoming and made me feel welcomed. Booked my second appointment and Will definitely be coming back many times.

First off, I love the customer service and front desk staff. They communicate very well through…read moretext/call/in person and are willing to help you get scheduled to fit around your needs. When I got there... mind blown! It's such cute, chic vibe. Very clean and inviting. Bathrooms are clean as well and provide sanitary feminine wipes for your appointment! They offer a "boost of confidence" shot which I thought was so welcoming and eased up any nervousness! It was my very first Brazilian wax ever, and Tailor made it very reassuring for me. I had a great experience with her! If it wasn't for me moving, I would definitely come back here. I love this place, and it set a high standard for future sugar waxing places!

Amazing people love the vibe the person who did the wax for me was really sweet place was easy to…read morefind

Have had two great massages from Marissa. She listens to me concerns and areas that need…read moreconcentration. And uses a warm neck pillow which really helps the muscles for the massage. It's nice and peaceful with light music and a wave noise. I'd recommend to anyone.

I'm a new client here, and Bae's did not disappoint…read more Scheduling was very easy with confirmation the day before to ensure you'll be there for your appointment. The ladies at the front desk were friendly and kept the place clean and sparkly. Kim did an amazing job on my facial making my skin well hydrated, smooth, and tight. I also got a couple of skin tags removed, which start at $10 depending on how small or large they are. Numbing cream is given prior to the service and Kim walked me through the process as we went. During the facial, I was also offered leg compressions while I laid down. It felt great! The facility also has skin care products for sale, which I have on hand, so it's nice to know I'm using a recommended product. They also provide microblading, eyelash extensions and lifts, and much more! Find them in the same plaza as H-mart tucked near the corner. Have a relaxing self-care day for yourself here!

Came here with my friend for facials and some self-care. I got the basic facial and spot treatment…read more It was kind of difficult to get ahold of them initially; we finally got a text message back saying they didn't have availability for our original date but we were able to book for the following week. When we showed up we were warmly greeted and prompty taken into the treatment rooms. I wish they put us in the same room, because it turned out there was a second treatment area in my room which another guest was started there near the end of my treatment. My facial started with cleaning my face, then a hot towel treatment followed by steam treatment and face massage. They also have these leg massagers which inflate and deflate after they zip your legs into them. I kind of wish she told me which serums she was using but also I was kind of glad to lay back and relax, and trust in her process. I have had prior facials elsewhere where they had told me every product used in an effort to upsell me. Then came the blackhead extractions and more creams, then the cooling mask and final hot towel, more serums and sunscreen. My face felt rejuvenated! My spot treatment was for a tiny mole on my upper back. They first applied numbing cream then zapped it at the end of my procedure. Very quick and it stung for only a short while, like she said. I will be back!

Service is amazing everytime, I get the hair I want without hassle or pressure of getting…read moreotherwise. They are the best hair business owners, their energy is amazing, I recommend to everyone!

Shades Of Beauty Hyaluran Pen lip filler and consult done…read moretoday at Shades of Beauty by the owner Chelle. My anxiety was super high going into this as I have thought about it so many times before and never followed through. Upon arrival I was immediately greeted and filled out my paperwork. Not a lot just basic history info needed for my magical technician. She explained the process answered any and all my Qs. Explained the benefits the effects and how it effects everyone individually and how long it lasts and fills etc. Also prepared the worst pain imaginable but she offered numbing and made sure I was comfortable the entire time. Also putting product where needed as I asked for a nice pouty look. Almost painless the clicking sound was the worst part. I felt like a total baby for nothing. Afterwards she spent a good amount of time explaining aftercare and even had an amazing oil for aftercare provided. I will be back and maintaining this look I love it! She was so kind and professional. Now as for the services they offer are endless to list I definitely recommend checking them out. The salon is large and beautiful. So elegant and tastefully designed. All the employees look so happy and that says a lot as a business owner. Lots of parking and easy to find right off of the freeway. 5 stars also minimal bleeding and no bruises. Yeah!!!

My friends and family have been telling me to go here for years and years, but I was never…read moreinterested. I am not body shy, and being around naked women does not bother me. I just had no desire to go until a few days ago when I booked a massage and got a day pass. I thought it would be a nice treat for myself. It was a wonderful amazing experience! All staff I met were friendly. Given a tour of the place when I checked in. Robe, towels, and cap also given at check in. My massage therapist was Alex. She is so tiny but got some real strong hands. This girl does NOT need a man to open a pickle jar. I went to the FIR rooms. I tried all 4 rooms, which have different temperature ranges. I then realized, I don't like hot rooms so I went to the cold room. The pool area which also have about 4 different pools with different temperatures ranges. I went for the cold pool, the temp says it was 60-65 degrees but I felt like it was a little colder than that. Overall, I fell in love with this place. I did not get to try their restaurant, but I will once I go back. They have water you can buy or you can bring in your own. Also, NO PHONES. Don't wait too long like I did, and give this place a try!

I'll be honest, this is one of the only day spas I've been able to find in the Tacoma/Puyallup…read morearea. My friend and I did go in on a Saturday and as expected it was extremely busy. The cons: I do not think I received the quality customer service that should be expected when being a first timer. When I checked in, I paid, did not receive any towels, bathrobe, or hair cap, so I had to go back to the front desk to get this because I didn't realize everything was needed when you get into the locker room. I also wasn't given a short tour or any kind of knowledge about what's available in the spa. There was a lot more options than I was aware of until another patron was kind enough to give us a tour and (shout out) Suzie let me know about the different options available after my scrub. The body scrub is a little in your face if you get the body scrub done in the pool area. If I were to get another body scrub, I would specifically ask to do it in the second room because there's a less traffic. As a first timer, it was definitely not something I expected, and I did not mean to stare, but holy crap what an experience. The services are a little pricey. I love getting facials but $90 for a 30 minute facial seems a little too pricey for myself when I currently already go to different spa to get my facials and it's about $120 for an hour facial. Might just be a preference, but, I will probably give Olympic Spa at least a chance to get experience their products and see if there's anything I really enjoy. Pros: You can literally stay all day. There is a restaurant that you can have lunch at and there are a lot of great options for you to do for the time that you were staying at the spa. I did the body scrub and was actually able to move my 6 o'clock appointment to 315 due to a last-minute opening. Suzie was amazing and tried to make me feel a little better about all the dead skin that was coming off of my body. The water options at the front have some great selections, however, they are $20 each. I bought one for each of us and I will be bringing that back with fruit inclusions for the future. Or DIY it and add some cucumber, strawberries, pineapple to your water to give it a real good relaxing vibe. And finally, it is a little strange when you are not used to seeing naked people, like ever, and seeing a room full of naked members. After 10 minutes though, you're used to it and it's pretty normal. I think the whole setting is set up for you to be your most comfortable self. And if you aren't comfortable with being butt, naked nasty your first time there, the quiet room, rooms, and cold room give you an option to keep your robot and still experience some of the amenities. Since there are obviously no photos/phones allowed in any of the spa areas, the only pictures I will be able to provide will be the food. Which is super convenient because it's in the spa and you just go in in your robe. I will definitely be returning. And I'm looking forward to my future adventures. Due to the customer service, which is one of the main things I look for in this type of service, I'll be giving it a three star review. However, when I go back, I will be reevaluating this review based on the customer service I experience at that time.

never had i had a more horrible experience. i had get nails on and rather than soaking off them the…read morewoman shaved my natural nail so far down they are so brittle now. my nails used to be so strong and now they will take months to heal from this experience. not only that but the nails were so incredibly messy, both mani and pedi. i can't believe i paid $100 for a mess and actual damage.

I'm new to pampering myself and getting acrylic nails, but I absolutely adore Kayla for being the…read morefirst one who didn't completely scare me with the drill bit. My mom recommended Kayla's Nails to me to get a fill. The ladies on staff work non stop moving stations if need be, but I was seen quickly and my wait time in between prepping my nails and starting my fill were minimal. I asked the lady who did my nails to please write her name down so I can request her again, and to my surprise, I had the owner herself doing my nails! Many ladies who walked in after my appt, she greeted by first name and you could just tell that she made a lasting impression on many other clients. You could just tell she puts her heart and soul into her business, and making sure her clients are taken care of. Can't wait to come back and get a new set with Kayla!

I will not go to anyone else for my sugaring needs. Cindy is ahhhmazing and as nerve racking as it…read moreis having a stranger all up in your goodies, she makes you so comfortable you forget all your anxieties. I am so thankful I took a leap of faith and decided to try sugaring and she was my sugarist that day. Cindy is the number one reason I keep going back, she makes the process so smooth (no pun intended). The second reason I keep going back is because of the amazing results she leaves me with! Ohhhhh and guess what ladies? It doesn't hurt nearly as bad as waxing

I hadn't had a Brazilian done in over a decade and I wanted to get a wax before going on a trip but…read moreI was so nervous! I found this place and saw some good reviews so I took a risk. It was super nice and very clean inside. Cindy made me feel so comfortable right away. I'm a licensed esthi so I am serious about cleanliness and professionalism. Although the process was uncomfortable it was really tolerable and I felt really cared for by Cindy! Highly highly highly recommend getting sugared by Cindy at Sugarpot!