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Mellish David J Dr Optometrist

2.3 (4 reviews)

Services - Mellish David J Dr Optometrist

Eye exams

Eye testing and diagnosis

Retinal imaging

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Elite Eye Group - Dr. Eric Gates

Elite Eye Group

2.5(12 reviews)
3.7 mi

Review for Elite Eye Group - Sicklerville…read more I'm very disappointed with my experience at Elite Eye Group in Sicklerville. I initially tried to schedule an appointment by phone, left all my information in their voicemail system, and requested a callback -- but no one ever returned my call. Because of the lack of response, I decided to go in person the next day. When I arrived, the front desk staff member (a white woman with glasses) opened the closed glass window and, before saying anything, pointed to a sign that read "Sign in and sit down. Do not stand." She told me the same thing -- even after I explained that I was only there to schedule an appointment. The office was empty, but the atmosphere felt strict and unwelcoming, almost like a military-style environment: no knocking, no standing, follow signs, no conversation. When I tried to discuss insurance, she first told me they don't accept the one I mentioned. After I told her I had another one, she seemed disappointed but confirmed they do accept it. Still, no appointment was offered at that point. Instead, she gave me paperwork to fill out and instructed me to return with my insurance card, noting they don't accept photos. After I returned the completed forms, another staff member (a man) took them and began typing without asking what dates I was looking for. He was chatting with the woman and drinking water while I sat waiting again behind the closed glass window. After about 15 minutes, I had to remind them that I was there to make an appointment. When I asked if Tuesday was available, the same woman abruptly said they don't offer services on Tuesdays. When I asked for a morning slot on another day (so I could come before work), she responded that they were fully booked for all morning appointments for months. Overall, I felt that the attitude and behavior from the staff -- especially the woman at the front -- were dismissive and unhelpful. She made me feel like a burden rather than a valued new patient. Her demeanor and tone were not welcoming, and it felt as though her main role was to keep new patients away, not to help them. I left without an appointment and with no desire to return. I hope this feedback encourages Elite Eye Group to re-evaluate how they treat walk-ins and potential new patients.

In 2022 my daughter had an eye exam and showed she needed new glasses. We ordered them and when we…read morecame to pick them up there were 3 ladies on the other side of the glass having conversations ignoring us. We made eye contact several times. I ended up calling the office to get someone to get us so we could get her glasses, if they weren't already paid for I would've left! Fast forward to 2023 and it's time for a new appointment. They called to set it up and I told the gentleman that we have a new provider, he asked why and I told him exactly as I stated above. His exact words "well that sounds like it never happened. Have a nice day." And hung up. Never will I recommend this business!

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Elite Eye Group
Elite Eye Group
Elite Eye Group

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Mellish David J Dr Optometrist - optometrists - Updated May 2026

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