The employee I encounter every time I go there is so rude, so unhelpful, and just acts like you're inconveniencing her when I go there. The pastries are OK, too much icing and too sweet for me personally, and extremely overpriced for what you get, but I suppose that's personal preference. The customer service however, is enough to keep me far far away. read more

Great selection and very friendly staff! Very clean store and well organized! The cupcakes are worth the price! read more

Melissa's Bakery - Bakery box - Bakeries Near Me - Gulfport, Mississippi

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The service is really awful. The employee who serves the ice cream is very rude to customers. I am in shock that Melissa has someone like this working in her establishment. I would not recommend anyone to go here and would never go back. Customer service should be important and it's obviously not something that is important to this establishment read more

I really enjoy these overpriced cupcakes. I would go more often if I could. Every flavor of cupcake and dessert I have tried here has been delicious. Staff are always super friendly and patient while I choose from the large selection. Seems pretty clean. read more

My son's wedding on 11-18-23, I sent and idea of what I wanted for cupcakes and an 8 inch cake and a variety of delicious Truffle. The cupcakes were the bigger size and I wanted bling with Navy/white with little gold pearl size candies sprinkled on top . With a variety of chocolate, vanilla and red velvet. The cake was absolutely gorgeous and it was chocolate. Everyone loved them. Melissa thank you and your staff for helping make rehearsal dinner perfect. read more

Melissa's Bakery - a table set up for a wedding reception - Bakeries Near Me - Gulfport, Mississippi

Order a cake for my daughter's 9th birthday, it was beautiful looked just like the picture I sent. Once we cut the cake to try it, it was dry! No moisture a $85 waste. read more

Oooh do I love a good n' weet treat. No, I'm a grown up, nearly a senior citizen, but once in a while I cheat for the sweets. Chillin in the home state this week. Ole Miss. My lil niece hipped me to this sugar cube of a bakery. Wow. Okay so I saw this candied Strawberry atop a sleeved Strawberry cheesecake. Okay but then I saw this sticky goodie Baklava. Look up to the top shelf, is that real home made fudge? Why yes it is. Now the hard part. Which do I leave with? Of course he did. He got all three. Diet? My mom and pop didn't raise a quitter. Gimme all three. Niece had a monster sandwich cookie. Okay so I cut back a little and let her cop my candied strawberry. I am a total sucker for real family businesses. You know someone put their heart into preparing you a piece of their dream. The dream we all share of love, community, being connected through food. Okay and making a bunch o' moolah in the process. This place deserves it. The cheesecake looked over the top decadent and sweet but when I dove in it was shockly balanced. It fully pleased every individual taste bud as if each had a spoon and each had their own tiny yet fully flavored size sleeve of cheesecake. That good. Mississippi moon won't you keep on shining on me.. and Melissa's. read more

I was in the Gulfport, Mississippi area and wanted a King Cake. I didn't want to drive to Slidell, Louisiana to go Randazzo's to get the King of King Cakes, so I goggled king cakes and up popped Melissa's Specialty Cakes about 4.7 miles away. Now I have had my share of bad experiences buying king cakes from places other than Randazzo's, so I was very skeptical. I called ahead to see if they had them, they said yes, so off I go. Upon arriving, the bakery is in a small strip mall in North Gulfport. They had plenty of king cakes and the prices were reasonable. And they looked good! But my mind kept reminding me to expect the worst. So I bought three, one for me and two for neighbors. I had a 7-hour drive home and as soon as I unpacked my luggage I opened a King Cake. Boy was I surprised...the king cake was EXCELLENT! I must say Melissa's king cakes are as good as Randazzo's. So I told my friends and relatives, because they didn't know, that they have a hidden king cake gem in Gulfport. read more

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I use to buy Bavarian Cream cakes here all the time, but the last one I bought had a long gray or silver hair in it (and those cakes are expensive!) Needless to say, no one wanted to eat any more after that. Sorry but we won't be back. You only get one chance with hair in the cake. And not on the cake, but IN the cake. NOTE: WHO EVER MAKES THE CAKES WITH LONG GRAY HAIR NEEDS TO WEAR A HAIRNET. read more

I am the type of person that drives 2 hours for food that I am craving. With that being said I LOVE MACAROONS...seriously, I am a self proclaimed macaroon critic. I was esthetic about this bakery because via social media it looked precious and the macaroons looked amazing!! Therefore, I tried EVERY flavor they had. Only ONE was good. The shop itself is precious, very clean, organized and has helpful employees. The macaroons on the other hand where not good at all. The filling in each macaroon tasted like vanilla pillsbury icing. Each actual macaroon cookie was very hard. The ONLY good macaroon flavor I had there was the strawberry-everything else is NOT WORTH THE MONEY. they're pretty to look at and that's about it. My review is based on the macaroons and the cheesecake. I did not try anything else in the bakery. read more

Melissa's Bakery - Bakeries Near Me - Gulfport, Mississippi

Today my friend and I visited Melissa's Bakery.... What a disappointment! We were shown the "dry case" a non-refridgerated case with macrons, baklava, lemon bars and other goods. We purchased a key-lime and a wedding cake macron, a lemon bar and some sort of tiramisu concoction. I started the with the key-lime and she bit the wedding cake macron..... It tasted like refrigerator... Stale, dry, and that weird gross "deli-box" taste; super disappointing since they are $2 each and the size of a vanilla wager. There was no limey flavor nor a vibrant almond taste of a wedding cake. The filling taste like "bucket frosting". This is surely a crisco based frosting, it was terrible. The lemon bar had no flavor and the tirimisu concoction tasted soured. Maybe Monday is not a good day for this bakery, for they use the leftovers from the weekend. I am not sure I will give this a second chance. read more

1 star is a stretch. The cake I just picked up is the most overpriced and underwhelming cake ever. It looks nothing like the picture that the bakery provided. For $225 I would have expected more and better cudto. I'm extremely irritated that I received a cake that looks identical to a $50 one from Sams. Update: I reconstructed the cake on my own The cake was not almond flavor as requested and tasted like it had been previously frozen. Most of the guests did not eat their entire piece of cake because it tasted so bad. Calls to the owner have either been dismissed or she just does a lot of stepping out for lunch. read more

Melissa's Bakery - $225 for this burnt, stale cake. - Bakeries Near Me - Gulfport, Mississippi

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We ordered a birthday cake for our daughter. We had a cake in mind and showed them a picture which they printed. When picked up the cake it looked nothing like cake we ordered they even had the picture of the cake we ordered taped to the box. read more

Melissa's Bakery - The cake we ordered - Bakeries Near Me - Gulfport, Mississippi

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First time at Melissa Bakery: I don't know what the h**l they bakin over there but this is what a real macaroon is supposed to look like. The fillings from Melissa's Bakery's macaroon are all the same. Each macaroon is supposed to have their own specific taste but they don't, they're all "bucket icing" that you put on a kids birthday cake. Annnnd, the shells are as hard as a Chips Ahoy cookie. Disappointed to the T. These macaroons are overpriced for $2 because it's not authentic. If I could give a 0 I would. The picture I attached is from a real macaroon store. SN: The lady I saw was nice but the macaroons didn't match. read more

Melissa's Bakery - An actual Macaroon shop in New Orleans. - Bakeries Near Me - Gulfport, Mississippi

I came in last minute to get a king cake and there were a few left. I had chosen the praline pecan one because I was told that flavor was a popular one. Once my friend and I took it home and tried it, we were disappointed. It was more expensive than other king cakes that were highly rated, and much too sweet. The dough tasted stale and the entire cake was just loaded with sugar. I had high hopes for this one, but it missed the mark. read more

Melissa's Bakery - Bakeries Near Me - Gulfport, Mississippi

I ordered a birthday cake from Melissa's, and it was wonderful! Everyone commented on how delicious it was. Thank you for helping make the day special. I will definitely order again. read more

Melissa's Bakery - Strawberry cake, chocolate buttercream frosting, and chocolate covered strawberries. - Bakeries Near Me - Gulfport, Mississippi

What happened to this place?! First I place an order through Waitr and it's immediately cancelled. Come to find out, Melissa's cancelled because they didn't have what I wanted. Ok, well call first to offer substitute before you cancel the whole order. Lazy and crappy customer service. Decide to go in today and was surprised to see employees not wearing masks and not enforcing social distancing or mask wearing. Then hardly anything available. What happened to all the cupcakes? Also it's Mardi Gras...where's the king cakes? Two young girls working. No customer service. Crap service. I'll be trying another dessert shop even if I have to drive further. read more

Yummy desserts, but not as much selection as I hoped. The flavors were not unique (but maybe that's because I'm from California so it's hard to beat). The stuff I tried tasted good and was priced ok, but I'm not sure I'll be back. Especially since I found out the stuff isn't baked at this actual location. read more

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We live in Tupelo, MS and were going to be at the coast during my daughter's 18th birthday. I called a week ahead and ordered an 8" chocolate cake with strawberry buttercream and chocolate covered strawberries on top. The person who assisted me over the phone took my order and I sent a photo by text for design reference. We arrived a week later, picked up our cake at the scheduled time and it was perfect! read more

Melissa's Bakery - Bakeries Near Me - Gulfport, Mississippi

Approved an order THEN canceled 15 mins after the scheduled delivery time. Ridiculous.

Wow!!! I have gone to this bakery for a long time! Love to Suppirt local business. But today clearly shows it is going down Gnats and bugs in the ambient case near the window with all the cakes that cost like 40+ dollars. Nasty watch what you get from this bakery we defiantly will not be back! Women working took the items out while I was in the store that the bugs were swarming but as soon as I got in truck she put them back in the case so hope no one gets sick. Clean your cases and this will not happen!!!! read more

I placed an order for my son's birthday party because they were the only dessert company willing to make an image cake of Sonic The Hedgehog. The staff was friendly and accommodating, making sure they wrote down everything I wanted. The cake was completed on time and tasted so fresh. Definitely worth the price - I'll be utilizing their expertise again soon. read more

What happened to this place?! Today, bought a cookie and a cupcake. Last time I was there the cupcakes were large and beautiful! They are less than half the size now and honestly, I can find better at Walmart! And the cookie...hard as a rock! It's a shame the quality has dropped to this low! read more

In short, I adore this place! The staff is always extremely friendly, their cakes are very tasty, and they have a great selection to choose from. My fiancée and I are having Melissa's bake our wedding cake and we're both really excited to see how it turns out. We both pretty much know that it's going to be amazing but it's exciting to anticipate the final product. I will definitely be posting pictures once we're able to! read more

Walmart bakery is better cookies were tough and did not taste very good and the price was not worth it I've purchased a dozen chocolate cookies just to be disappointed definitely and the red velvet cupcake is ok but not worth the price. read more

I'm a bakery nut. I've had macarons from the east coast to the west coast, fancy, French, expensive, big city, mail order. Nobody's are as good as Melissa's. read more

Please update your pricing in the cases as they are outdated compared to what I was charged. Did not feel like going back and forth with the cashier, so I just paid and left. read more

I wanted to get my wife a cute cake that fit her personality for her birthday. Man oh man, did they come through! Melissa contacted me personally to nail down details and necessary changes and my wife loved the cake. I am so grateful for their professionalism and great service. Oh, and it is a bonus that their goods are really tasty! Two thumbs up! read more

Extremely poor customer service and overpriced cakes. The staff and the owner were just rude to us. Will never go again.

The owner is total rude! I called to order a gluten free cake for my daughters birthday and some cup cakes. The lady who took the order totally turned me off right away. Instead of asking me what I wanted and presenting me with a price; she would ask me a question, I would answer and then she would tell me that's going to be an extra $10 or that's going to be an extra $5. I expected to have to pay $35 or so dollars for a small gluten free cake. But it seemed she was nickel and diming me for a standard cake. And btw.... who charges extra for plain chocolate icing??? I finally ended up with a plain cake because it just ticked me off all the $5 and $10 extra charges. Then she asked what kind of cupcakes I wanted and at that point I was so upset over the whole cake deal that I just said I would do something else. I had also asked about 3 times during the conversation if the cake would be made the day of and she said "oh yes it will be made the day of". I mentioned that gluten free cakes dry out really quick and that was why I was asking. On Friday I called to change the trim, I was put on hold for almost 20 min because they where busy and I finally hung up and had to call back. I explained how I was upset with the whole ordeal and she changed the trim on the order. About 15 min later the owner calls me and tells me the cake was already made and I was stuck with it! She was totally rude even calling me little girl. I am a middle aged woman! I tried to tell her what had happened and she said you should have made it yourself. ( I had mentioned I use to do cakes) she also told me I was trying to get something for nothing. When I confronted her about the cake being made the day before she said her cakes where never dry! Well I ended up redoing my plain cake and it was totally dry!! Plus 9 other people said it was dry! If they had been professional, I would have spent $80 on a cake and cupcakes but, instead I bought a $20 plain cake and had Rouse's make the cupcakes btw they where not dry. My daughter will be getting married and I'm going to need a wedding cake. Melissa will not be making it and I will never use her again. read more

I scheduled this cake tasting for our wedding and paid the $25 consultation fee. My fiancé is extremely allergic to nuts and I explained that to them. they offered 4 flavors of cake and I asked to eliminate the almond cake. And let's try the other flavors. Instead of a phone call from this "profession" I received a text message stating briefly they didn't want to risk his health and to find another bakery that doesn't use nuts at all. So I once again stated he's fine as long as the cake is not a struggle nut flavored cake he will be fine-he's had traces of nut before and was fine. Once again they denied me of their service. I was told I would have the refund back and was also told that "it's their strict policy"not to take orders with nut allergies. I suggested maybe put that on their website if it's such a strict policy since it was no where to be found. It's not hard to eliminate nuts from a single cake if you paid enough attention to what you are doing and make the cake separately. read more

My niece really splurged for her daughter's birthday cake from Melissa's. It looked ok but I was told it looked nothing like the picture provided. I was excited about tasting this rather small 3 tier $120 cake. Oh my, I felt so badly for my niece. When cut, each slice fell into 3 pieces because there was nothing between the layers to hold them together. The cake was very dense & dry. It really tasted like a pound cake that had been frozen. Now that I've read these reviews & heard from others about the awful customer service, all I can say is "I suggest you go elsewhere". Such a shame places like this somehow stay in business. read more

My family and I decided to celebrate my 50th Birthday in Biloxi at the Beau Rivage. My sister found Melissa's Bakery and ordered my cake. The cake was beautifully decorated, and delicious . Thanks Melissa's Bakery for making my milestone birthday special!!! read more

PLEASE READ!!! The other day at work we found out last minute that it was a coworker's birthday and we had to do something special for her last minute. I decided to order cookies from a place I used in the past and the cookies were good IN THE PAST. This is how we received the cookies...HARD as a ROCK! I'm ok with hard cookies, but these were NOT edible. Not to mention we spent almost $50 on 18 cookies!!! I called them and I was nice about telling the girl that answered the phone about the cookies being hard and they used to be soft. She proceeded to tell me that "if you leave them out, they DO get hard", but we just got them. She let me talk to the owner and the owner said she checked the other cookies and she couldn't refund the money, but she could "make it right" by remaking them and delivering them the next day! I was fine with that. The next day I received the cookies...they were ok, not as good as I remember and the chocolate chip cookies were over baked. There wasn't any extra cookies to make up for the inconvenience, no discount, nothing extra...just a redo of the same cookies. Needless to say I will NOT be going back to Melissa's Bakery again! read more

Melissa's Bakery - Over baked Chocolate Chip Cookies - Bakeries Near Me - Gulfport, Mississippi

I like this place. My kids like this place. The cupcakes are the only affordable thing on the menu though but since that's all we go for it gets 4 stars! The selection of cupcakes used to be much more interesting and fancy... which is why I didn't give 5 stars. read more

Melissa's Bakery - Cupcakes, rainbow cupcake, white almond, and kids choice which was chocolate and Cookie Monster. - Bakeries Near Me - Gulfport, Mississippi

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I ordered a birthday cake from here and I am 100% disappointed. The cake was to be white cake with buttercream icing colorfully decorated to look like a cute cake. I picked up the cake and it was solid white with yellow writing. Period. That's it. I was totally shocked and disappointed. The ladies said that was what I ordered, which in no way would that be what I ordered and did not offer to make changes to it until I got a little ugly. I had no time to wait for any changes. I can't imagine anyone ordering a cake that looks like that. The cake had a very distinct taste and was not good. I will NEVER purchase an item from this bakery. read more

My fiancé got the cream horn and loved it! I was very excited to try a new place with macaroons, however these macaroons were very crunchy and stale tasting compared to numerous others I've tried. That's disappointing considering the price point of them. read more

I have never received customer service from a business that was this careless with their treatment of their customers. I placed an order with Melissa's Specialty Cakes for a cake in the shape of a 30 a few weeks prior to my husband's surprise 30th birthday party. The cake was suppose to be the centerpiece of the goody table and was a big part of the decor. I gave a specific request for the color of the cake to be purple, specifically royal purple, with decorations in gold icing. I received the cake hours before my event, and the cake was a dark blue instead of purple. After finally receiving a call from the owner Melissa, herself, she continued to insist that the cake was purple and continually stated, "I don't know what to tell you! It is clearly purple." In a professional tone, I explained my dissatisfaction with the cake and asked that she either fix the color or keep the cake and refund my money as I would not be able to display the cake at the party. She insisted that she definitely would not refund my money and if she had to fix the cake she would have to charge me more money for her time. I met up with her to show her the cake was indeed blue, and she proceed to tell me that it only looked blue in the light but once you take the light off of it, it will look purple. I explained to her that I didn't ask for a cake that looks blue in the light nor is that what I want. I insisted that I wanted what I paid for, which was a royal purple cake. I explain how important this cake was to my event and that if the cake wasn't important I wouldn't have spent nearly a hundred dollars for it! Finally and with an attitude, she agreed to try to fix the color while saying that it may make the cake look worse. I ended up with a lavender color cake, which was better than blue but still not what I originally asked for and paid for. It's one thing for the cake not to be right, but the way that I was treated as a paying customer, as though I was a nuisance to her after my cake was done incorrectly, just added salt to the wound. I was never once in our conservations rude towards Melissa. However, throughout our interaction she was rude and treated me as though my opinion of the cake that I paid for did not matter. She was so focused on what color the cake "looked like to her" that she did not take care of the customer, and that is not right. My experience with Melissa's Specialty Cakes caused my party to run two hours late (from having to argue with her, drive from the party location where I was setting up to show her the cake and drive back to pick it up again). Overall, my experience was awful. She did not value my business, and therefore, I would not recommend this business to my friends and family. read more