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Melissa Boykin - Wilkinson ERA

5.0 (1 review)
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Services - Melissa Boykin - Wilkinson ERA

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Hayley Hajjar - Corcoran HM Properties - Need help navigating this competitive market?

Hayley Hajjar - Corcoran HM Properties

(3 reviews)

Quail Hollow

Hayley is amazing!! We were moving to Charlotte from out of state, and Hayley helped every step of…read morethe way. She really gets to know you as a client to help find you the best home. Hayley knows her Charlotte neighborhoods well, as this was extremely important to us in determining where we wanted to live. Finally, Hayley was an excellent negotiator and advocate for us! She went above and beyond even helping post-closing - coordinating painters, tiler, and other various contractors before we moved. Hayley is simply the best! Highly recommend her to be your Charlotte realtor

Hayley was our third realtor and she was absolutely fantastic. We were first time home buyers and…read morenot only was she patient and thorough with all of our questions but also was very responsive. We always heard back from here within 2 minutes. She made us feel really important, which was something we hadn't felt with previous realtors. We were also impressed with her work ethic. The second she stopped showing us one house, she was calling or texting saying "what about this one? I can set up a showing whenever." Then when it came to the showings she was always the first one there and the house was open and ready. Lastly we appreciated her honesty. She didn't bite her tongue or try and sell us on something she didn't have a good feeling about. She made sure we were knowledgeable and privy to all aspects of the inspections and closing procedures. There's a comfort level she provides. Not pushy in the slightest and is fun to be around. Can't recommend Hayley enough!

RoundPoint Mortgage Servicing - Company's stationery

RoundPoint Mortgage Servicing

(647 reviews)

Two stars because for the most part the Customer Service agents are very kind and patient…read more My mortgage got transferred to RoundPoint from Mr. Cooper, which was probably the easiest mortgage company I have used. The transfer process was not bad for me, the only thing I would have liked better was for them to have allowed me into my account sooner so I could confirm Auto Pay was transferred. Thankfully, it was transferred so I didn't have to worry about that. BUT - insurance renewal rolled around and I wanted to make sure it would be paid through my escrow account. Called RoundPoint 2 months in advance about it, was told by the agent that my escrow account would not be paying for it this year. It was very strange because I was pretty sure that was what I signed up for with the escrow account. Anyways, I end up paying $900 on my own to renew my homeowners insurance. Two months later and I see a disbursement from my account for insurance. Called immediately to ask why, the agent told me that escrow always pays insurance and whoever told me that it wouldn't was wrong. So now I have to chase down the insurance company to try to get my payment refunded. Not happy and have had to make many calls in order to do that. I am not sure why I was told in the first place that I had to pay my own insurance.

This company is the worst. My Charlotte house mortgage got switched to them three years ago. They…read morestill had my maiden name even though I contacted them about fixing it twice. When you call there's a convoluted phone tree that makes it really difficult to get a person on the line. The lady I finally spoke to was nice and they finally got my name fixed.

Melissa Boykin - Wilkinson ERA - realestateagents - Updated May 2026

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