Just took the 2026-2027 NCREC Continuing Education course with Bill Gallagher and SSORE. Very…read moreinformative and interesting , lots of new updates. Thank you.

I always take my teal estate classes with Superior ! Always on the cutting edge. Highly reccommendread more

John did an outstanding job helping us find and purchase our current home. He is extremely…read moreknowledgeable about the locality, ensured all our requirements were met, and never pressured us to close a deal. Even after signing, he took the time to clearly explain each process and step, and also guided us by connecting us with reliable external professionals when needed. He truly made the entire closing process smooth and stress-free, supporting us like a family member. I would highly recommend John to anyone looking for real estate services in and around Charlotte.

I have worked with John for both buying and selling properties. I'm incredibly pleased with the…read moreservice I received. John was always available and provided guidance on every step of the process. John profoundly understood the housing market, which is the key to getting the best deals possible. Beyond his expertise and professionalism, John was affable and kind. He listened to my concerns and answered all my questions with detailed explanations. When facing challenges, John always analyzes the problems and recommends solutions for my best interest. I am so glad to have John on my side for my real estate transactions. His experience combined with his pleasant personality made these transactions smooth and worry free. I highly recommend him to anyone looking for a top-notch realtor.

Engels and Volkers was an absolute nightmare to work with. Gina Hamilton lied to us for an entire…read moremonth and lead us to believe we were under contract when we weren't and didn't tell us until the day we were supposed to "close" even after repeatedly telling her we never received our due diligence money. She then didn't return our calls for weeks, lied about being in the hospital when she was really partying in Charleston (thank you social media) and the BIC Yuriy was absolutely no help, took no responsibility for his realtors actions and yelled at me when I told him we retained a lawyer to help us recover some of our lost funds. They had no care putting our families entire financial security on the line and took zero responsibility for their actions. Save yourself the trouble and find a realtor group that actually cares about your well-being and isn't greedy and sloppy.

Sellers beware! We had a cancellation today 45 minutes before the showing of our beautiful home via…read morea real estate agent from Engel &Volkers! Needless to say, we are not impressed by the lack of professionalism exhibited by an E&V agent!

I have been a rental tenant through Carolinas Metro Realty (CMR) for the past six years. A number…read moreof years ago it was difficult, at times, to get hold of our property specialist or get help when needed. But CMR has definitely improved over the years. They have hired new staff and they are currently doing a great job. As a tenant, our recent maintenance requests have been handled in a timely and professional manner. Our CMR contact, Josh Morton, provides outstanding customer service. He is very responsive and really seems to care about his job and his clients.

I am a property owner in Charlotte NC. I have this company for a rental property I have in…read moreCharlotte NC. The rent payments consistently get to me after the 15th of the month (even after signing up for direct deposit). Additionally, I have to arrange for my own maintenance person because they use expensive vendors and have a policy to send someone out for issues under $300 without your approval. I would not recommend this company. I believe they are very unprofessional. The comment below is completely untrue. I am sent an email every time my tenants pay. They have never paid late. Again, more unprofessional behavior by this company.

We recently needed some real estate expertise and were very happy with Kate's services. She was…read morevery straightforward, understood exactly what we were dealing with, answered our questions and offered additional details that might help with our situation. Would highly recommend you give her a call.

Kate was a pleasure to work with. She agressively marketed our home and worked with us to develop…read morethe right strategy to sell our property quickly and at a fair price. I'd highly recommend Kate to anyone needing help buying or selling their home.

Worked with Melissa when we bought our first home four years ago, and now will never work with…read moreanyone else! Melissa is THE BEST! She is kind, knowledgeable, patient and has a level of personal service that will make you feel like you are the only client she has. We were selling and buying at the same time this time around, and were worried about having to go into rental housing in between. Melissa helped us come up with a plan that allowed us to go under contract after a day on the market. Two weeks later, we went under contract on our dream home! When you choose Melissa to be your realtor, know that you're not just gaining the best realtor in Charlotte. You're gaining a lifelong friend that cares deeply about you and your family.

Melissa totally earned her commission. She was fully engaged in the details of selling my home and…read moreis extremely knowledgeable about how to best market a home in the Charlotte area to achieve the maximum selling price. Her engagement and passion rubbed off on me. Melissa was very accessible by text or phone. Her network of contacts (stager, contractors) is excellent. I received multiple offers on my home and was under contract the day it was listed (at a price well over listing price). Melissa is the best realtor I have ever had and set the bar for me. Would highly, highly recommend!!

Amazing customer service and property! Deidre was spectacular! She was prompt responding and…read moreanswering all emails and questions. So knowledgeable! She listened to all my needs and made sure to find the perfect unit for me. The property is well maintained inside and out! I was warmly welcome to the community when touring. The staff made sure I felt at home and made my move in process easy. Maintenance is quick to respond to any request. Deidre went above and beyond to find storage for all my extras. I was worried about noise but that has not been an issue it's so quiet! You will not regret living at the Beverley! Great customers service and environment!! Nice amenities and modern units!

Very nice accommodations and amenities but if you want something done, want to be treated with…read morerespect as a tenant, find another location. Additionally, it took about 20 calls and emails to get the security deposit returned, which finally arrived 93 days later, which is obviously against NC law.

Our multi-generational family had a wish list a mile long for our dream of a farm. Aaron and Terri…read morehelped us work through the process and identify what would really suit our needs the best. This took patience and preparation. They never rushed us or tried to push a property - but were so effective in helping us find the perfect location. They were equally amazing on the sale side. We've sold a number of homes through the years, but have never worked with anyone as well prepared, focused on our success and helped us achieve an outcome that exceeded our expectations. Listing or looking - this couple is amazing - and purely delightful to work with.

Aaron helped us buy our current home, rent out our townhouse, and most recently, sell our…read moretownhouse. Aaron has consistently been quick to respond, very knowledgeable, and helpful. We plan on using Aaron again for our next real estate transaction.

I found Aly from my phone at 3 in the morning when living in Colorado and scoping out the Charlotte…read morearea for a possible job transfer. We weren't able to pick our agent for the corporate move, but two years later when we decided to sell again and move to a different location in the Charlotte area, Aly was the first person I called, due to her reputation. As it turns out, she did not disappoint. At times the world of real estate can be messy, but Aly went ABOVE AND BEYOND through the whole process to make sure everything went smoothly. Aly was able to use her network of resources to "refine the direction" and ensure every step ended positively for all. We are so happy we picked Alison Carlson!

My husband and I purchased a home through this office. They had the home listed as having tile…read morecountertops in the kitchen, hardwood floors under the carpet, and the seller's disclosure stated that the heat and air unit worked well. In reality, the countertops were painted and the paint is now chipping like crazy and looks horrible, the buyers took the stove (which was included in the listing), damaging the countertops more, only one room has hardwoods, and the heat/air unit was undersized for the home, leading to daytime temps of 82 degrees with all the doors and window blinds closed and us having to purchase a new unit at a cost of over $7,000. The agent's response was that the seller said we need to keep it VERY COLD in the house at night so that the air can keep it cooler during the day, and the previous homeowner used window units. My children and I should freeze all night and still have to deal with almost 80 degrees during the day? And window units?? The Broker-in-Charge, Sabra Romeo, assured me it would be taken care of, then wouldn't respond to calls or emails the following week. I don't appreciate being lied to. The people in this office do not follow the Keller Williams Values and should be ashamed of themselves, and Keller Williams should look i to their business practices. We had to finally get an attorney to resolve these issues for us, which is absurd.

I'm currently working with an agent from this Keller Williams location and SHE IS AWESOME! She is…read morewell versed in the rules and laws that govern short sales and foreclosures in both North and South Carolina, which has been extremely helpful in navigating the landscape of possibilities. So far she's helped guide me through the process of buying my first home and she assisted me in finding a great mortgage company for my pre-approval also. There's so much that has to be considered and thought of before you even get to the actual finance piece... I'm so thankful to have found Carrie Fairman when I needed her... Thanks Carrie :-)

My husband and I purchased a home through this office. They had the home listed as having tile…read morecountertops in the kitchen, hardwood floors under the carpet, and the seller's disclosure stated that the heat and air unit worked well. In reality, the countertops were painted and the paint is now chipping like crazy and looks horrible, the buyers took the stove (which was included in the listing), damaging the countertops more, only one room has hardwoods, and the heat/air unit was undersized for the home, leading to daytime temps of 82 degrees with all the doors and window blinds closed and us having to purchase a new unit at a cost of over $7,000. The agent's response was that the seller said we need to keep it VERY COLD in the house at night so that the air can keep it cooler during the day, and the previous homeowner used window units. My children and I should freeze all night and still have to deal with almost 80 degrees during the day? And window units?? The Broker-in-Charge, Sabra Romeo, assured me it would be taken care of, then wouldn't respond to calls or emails the following week. I don't appreciate being lied to. The people in this office do not follow the Keller Williams Values and should be ashamed of themselves, and Keller Williams should look i to their business practices. We had to finally get an attorney to resolve these issues for us, which is absurd.