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Melissa Arevalo

5.0 (2 reviews)
Closed • 9:00 am - 5:30 pm

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3 years ago

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3 years ago

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Beazer Homes - This is the house that Bill was in.

Beazer Homes

(16 reviews)

Florence-Firestone

I bought a brand-new townhouse from Beazer Homes almost 5 years ago. Below are the pros and cons…read moreof my experience with this builder: Pros: -Staff was extremely friendly - shout out to Kathy who was the agent that helped me along the way. She answered all of my questions and concerns and even personally delivered my keys on close of escrow :) -I know this might be typical of some builders, but I loved that I got deal on the list price, closing costs paid for, as well as a credit for window treatments, washer, and dryer. Cons: -I was promised that Beazer would come out 1 year after date of purchase and re-touch the paint on areas that needed it. That never happened and that's fine, but best not to say that if you are not going to follow through. -Some of the products used on the house, in my opinion, malfunctioned way too early on. I know some of this may not be Beazer's fault, but I am including it anyways. These include: *front door entry handle fell off, less than 5 years into buying the house. I called Beazer a few days ago and they were unable to give me the exact product information to replace it. *smoke was coming out of the doorbell less than 4 years into purchase. My parents bought a home from Lewis Homes over 25 years ago and never have had a problem with the doorbell or door handle. *I have already had to replace TWO malfunctioned First Alert smoke detectors. Not Beazer's fault, I know. *At the bottom of the first stair on the first floor, there is a 1 1/2 strip of carpet that doesn't match the rest of the carpet. Looks like they ran out and put the closest thing they could find. *Not even 2 years after purchase the bottom of the Whirlpool microwave handle fell off in a bunch of chips. Also, the side-by-side whirlpool refrigerator has leaked several times damaging my laminate flooring. Not Beazer's fault again, but not too happy with Whirlpool. *2 years into purchase, the laminate flooring in the entry way came unlocked from it's neighbor piece resulting in a gap in the floor. *the plants planted in the community area were not well-thought out at all (high water need plants, planted next to low water need, etc.) *I was on the HOA board and there was an issue with the pool filter a couple of years after my unit was purchased. We felt it was something that Beazer should have replaced, but they felt otherwise. This was my first home ever purchased so I only have experience with one builder. Overall, I was very happy with their service and very happy with my home except some minor issues that I already mentioned. I do think that their one-year warranty on certain things should be extended as I started having problems with things right after it was up. The next time I buy a new home, I will probably go with Beazer again, but I would also like to try another builder as well.

Yes we bought a Beazer Home and 3 months later think start happening like the patio screen door…read morefalling down 3 time then noise in the attic then they send out a technician from Chas Roberts thats another issue. Anyways pump for AC went out an hole in the shower panel next papers in the front door walk way are sinking its just frustrating that this is happening just in 3 months. Customer service is really bad from the gentleman name Capers to Boss no respect to me. All the lies they gave us to the Customer service thats so BAD. Something has to be done to these builders we spend a lots of money buying these home and trust that we have in them to treat the customers like nothing later so wrong. There is a lot more to be said.

Melissa Arevalo - realestateagents - Updated May 2026

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