1. melanie giles hairdressing

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Bath, BAS

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melanie giles hairdressing

4.7 (3 reviews)
PriceyBeauty & Spas
Closed • 9:00 am - 5:00 pm

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Frontline Style Hair & Beauty Spa

Frontline Style Hair & Beauty Spa

4.0(3 reviews)
0.3 mi

This salon is not the quality you pay for. I was really disappointed with my afternoon at this…read moresalon. Upstairs the beauty department seems well run and has a nice waiting area. All of the staff were friendly and welcoming, but both of my wax treatments were not up to scratch and I came away with patchy legs and a wonky bikini line. Then I went for a restyle with the master stylist and came away an hour and a half later with barely any style at all. For at least half of the time in the hair salon I was waiting around and, though I was given a magazine and some water, the salon was not very busy at all to be sharing a stylist. Overall the treatments cost nearly £20 more than what was quoted to my partner when he had bought the vouchers for me, meaning I had to pay extra for my own birthday present! The worst was the handling of the situation. When I emailed to ask for my personal details to be removed, I hilighted the above as my reasoning and received a phone call from the manager, who happened to be my stylist. She accepted the wax was not good enough and offered for me to come and get them redone, but was so adamant that there was nothing wrong with the service she provided she spent the majority of the phone call being defensive and repeating the same points again and again despite my response. She didn't even comment on the misquoted price. My partner and I forked out three figures for a basic haircut and dodgy wax jobs. By the end of the long phone call, I felt so bullied down that I just didn't want to argue anymore. There's no way I could return with all the bad feeling left now. I have also found 5* reviews left by the management for their own business and all of their ratings are high on their website because customers can't leave a review.

I switched hair stylists after almost a decade of going to the same person and was super nervous…read moreabout this switch but my stylist Ellie did an amazing job. I have really thick hair and am a bit picky about how I like it cut. Ellie considered everything I wanted and did not disappoint! I've since referred a friend to her and have heard nothing but wonderful reviews of her work. I absolutely recommend her for haircuts!

The Duchess Beauty

The Duchess Beauty

3.0(2 reviews)
0.1 mi

Had a really good experience and liked the vibe - down to earth and super professional. The massage…read moreroom looked so cozy.

I have recently moved to Bath as a student, meaning I don't a lot of funds but wanted to keep up…read morewith my leg waxing. This seemed like the most affordable place, 39 quid for full legs and bikini line. They mentioned a makeup artist in the salon that day so I could look at some make up after my appointment which I was ok to do. Cut to the actual appointment, the lady who was considered a professional didn't seem to know how to wax as she kept stating that she was making errors. She made me feel very uncomfortable as she was talking about dead chickens and the process of plucking them, I felt she was very cold and unfriendly. She continued to make me feel uncomfortable as I mentioned I was getting ready for my partner to come down where she stated that she doesn't feel comfortable waxing someone who is doing it for someone else's pleasure....? Right. Once my appointment was over, I was greeted by this makeup artist who then asked to me take a seat whilst as she started to take my makeup off. I stated that I was happy to just look at the make up but she said it will just be quick, so I continued...come the end where she had put makeup on me, added up the cost of everything on my face and began to haggle me. I'm not a very confrontational person and I didn't feel comfortable to tell her I didn't want anything. So I explained the situation to the lady at the desk instead, where she had told me prices, damn. I went to pay for my scheduled treatment and it was now like 20 quid more??? I asked what for and they said that I had extra wax treatment...which I did not. She then told me that I should have come in on a student discount day...which I had no knowledge of after going through with until the appointment had ended. I felt extremely judged as the whole time all the staff where watching me. I would never go back here purely because of the unprofessionalism and the fact I felt completely taken advantage of.

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The Duchess Beauty
The Duchess Beauty
The Duchess Beauty

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melanie giles hairdressing - beautysvc - Updated October 2026

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