I have recently moved to Bath as a student, meaning I don't a lot of funds but wanted to keep up with my leg waxing. This seemed like the most affordable place, 39 quid for full legs and bikini line. They mentioned a makeup artist in the salon that day so I could look at some make up after my appointment which I was ok to do. Cut to the actual appointment, the lady who was considered a professional didn't seem to know how to wax as she kept stating that she was making errors. She made me feel very uncomfortable as she was talking about dead chickens and the process of plucking them, I felt she was very cold and unfriendly. She continued to make me feel uncomfortable as I mentioned I was getting ready for my partner to come down where she stated that she doesn't feel comfortable waxing someone who is doing it for someone else's pleasure....? Right.
Once my appointment was over, I was greeted by this makeup artist who then asked to me take a seat whilst as she started to take my makeup off. I stated that I was happy to just look at the make up but she said it will just be quick, so I continued...come the end where she had put makeup on me, added up the cost of everything on my face and began to haggle me. I'm not a very confrontational person and I didn't feel comfortable to tell her I didn't want anything. So I explained the situation to the lady at the desk instead, where she had told me prices, damn. I went to pay for my scheduled treatment and it was now like 20 quid more??? I asked what for and they said that I had extra wax treatment...which I did not. She then told me that I should have come in on a student discount day...which I had no knowledge of after going through with until the appointment had ended. I felt extremely judged as the whole time all the staff where watching me.
I would never go back here purely because of the unprofessionalism and the fact I felt completely taken advantage of. read more
