The clasp on my favorite bracelet broke the day before I was heading on vacation. I asked if they…read morecould fix it and they did everything they could to have it fixed for me, even though it usually takes a few days. I was able to bring it with me on vacation the next day

I had a gold chain necklace that snapped so I called Bianca's and asked how long it would take to…read morefix and how much it would cost. They said one week and $30-45 depending on the type of gold. I came in on a Saturday to drop it off and they tested to see what type of gold it was (18k) so it was $45. I signed the slip and left it in their hands. The following Saturday I called them to ask when I can expect it to be done and they said they were working on it at the moment and should be done and cleaned up before they closed. I ended up picking it up the following business day and the repair was great, the weld is super small and you can't tell unless you look at it closely. Would come back for any other repairs, if needed.

My wife and I stopped by to inquire about resizing my platinum ring. Instead of resizing, they took…read morea look and we opted to stretch it instead. They also polished both my ring and my wife's. They did all of this on the spot at absolutely no cost -- amazing service. Will definitely be back!

Absolutely amazing! Great people, great quality and great pricing. I went all over town. Hand down…read moreKenny G and Co is the best! In my opinion

I needed a very important gold chain repaired and they were able to repair the gold chain within…read morethe promised time frame at a reasonable price. Exceptional customer service. Highly recommend for jewelry repair.

Only jeweler I trust with my family heirlooms. Fantastic repair on my grandmother's locket. Thank…read moreyou!

I can't say enough great things about Legacy Jewelers in Folsom. They recently helped me with an…read moreextremely difficult knot in my girlfriend's gold heart necklace, a task that clearly required patience, skill, and a steady hand. They took their time and handled it with incredible care and attention to detail. Not only did they resolve the issue flawlessly, but they also went above and beyond by beautifully cleaning the piece. It looks better than it has in years. The staff was genuinely kind, attentive, and truly listened to what I needed. You can immediately tell this is a family-owned business that takes pride in their work and sincerely cares about their customers. I'm incredibly grateful for their professionalism and craftsmanship. If you're looking for a jeweler you can trust, whether for repairs or your next special purchase, I highly recommend Legacy Jewelers.

This business illegally charges sale's tax for services. If you are only obtaining services and…read moreare not purchasing an item, make sure they do not charge you sale's tax since sale's tax is only applicable to purchasing a materialistic item. This information can be verified with the California Department of Tax and Fee Administration - Publication# 73. I visited Legacy Jewlers to have my wife's rings resized. Upon the initial visit I met with one of the owners, Kevin who was very friendly and was able to assist us with determining the proper sizing of the ring. He mentioned it would take about a week to complete. The cost to resize (1 size down) a gold ring and platinum ring was $120. When picking up the rings I met with the other owner, Nick. He included sale's tax even though CA sale's tax is only applicable to purchasing materialistic items and not services. I explained that CA sale's tax is not applicable to services and he could verify this information with the California Department of Tax and Fee Administration (CDTFA) which is the CA State Department that administers the Seller's Permit which is required to operate the business. I even offered to show him exactly where this information could be found on the CDTFA website since he had a computer nearby. He declined and said he wasn't changing how he charges customers even though he refunded me the illegally charged sale's tax. It was interesting to encounter a business owner oblivious to the law while declining to learn and apply the law to prevent an audit, fees, and potential Seller's Permit revocation by the CDTFA.

Very friendly. Fixed my small sterling silver ring (it was bent out of round) while I waited. He…read morealso cleaned it and made it really shine.

I had a custom 14k gold pendant made here. The piece is well made, looks great, and I'm happy with…read morethe design. I'm sharing my experience regarding the weight. I was initially quoted a thinner, lighter pendant. When I said I wanted something more substantial, Adam offered two upgrades: 2.5mm at approximately 13.5 grams, or 3mm at approximately 15.5 grams. I chose the 3mm option. At pickup I asked how much it weighed. Instead of being shown a scale, I was told to hold it and feel the weight. After I pressed the question, I was told that he thought it came in around 14.1 grams. When I weighed it at home, it came out to 12.75 grams -- below even the lighter option I'd passed on. When I raised the difference, I was told that some gold is lost during casting and finishing. I did not believe this response was adequate for nearly 3 grams of missing gold. Just something to keep in mind if you're ordering custom gold work and weight is part of what you're paying for. Update: In his response, Adam states that "we never talked about the weight until you asked" and "we do not sell custom-designed pieces by weight." I have a text message from Adam dated February 24 that reads: "If we make the pendant 2.5mm thick the price will be $2495. The weight will be Approximately 13.5 grams. If we make it 3.0mm the weight will be approximately 15.5 grams and the cost will be $$2695. Please let me know what you will decide." A screenshot of this text is attached. He also offered a $100 refund which I have not received.

Watch batteries replaced Very helpful…read more Very professional Will use them again Great local company

I was really excited to come in and look at wedding bands since my fiancé had my engagement ring…read moreset here and previously had a great experience. Unfortunately, the experience was very disappointing and honestly confusing. I came in with my newborn son and my mom, and after waiting a few minutes without being acknowledged we walked up to the front desk to ask for help. A staff member assisted us and showed a few bands. When I found one I liked, I asked if it could be made in yellow gold. She said she would check with the vendor and offered to clean my engagement ring so I could look at the bands with my clean ring. After a few minutes, she returned with my ring, and when I asked to try on another band, she told us she was now helping someone else and couldn't assist us further.This was surprising since she had been helping us the entire time up to that point. I was ready to move forward with purchasing a ring but never received an answer about pricing and was told no when I asked to see another option. Overall, a very disappointing experience.

Really impressed with the professional staff and quality service! Received great value and fast…read moreturnaround on resizing my wedding rings for our 31st anniversary! Nice showroom and huge selection too! I'll be back:)

Best jewelers in Sacramento! You need honest buyers and sellers? Check. You need luxury watches or…read morecustom jewelry? F-ing check! You need repairs? Check! This is your One Stop jewelry shop in the Sacramento area. Narek and his team are the best. There is no one better!

This family owned jewelry store gives honest, thoughtful, caring, professional service. They…read moretested my estate jewelry right in front of me and explained everything they were doing including the weight and value. They gave me an honest amount of cash for what I brought in. They also are able to repair and create beautiful jewelry. They said they also collect and pay for coins. Highly recommended!!!

Avoid this company, brought a diamond necklace in to be cleaned and repaired and they replaced the…read morediamonds with fake diamonds then tried to pass it off like I wouldn't notice. Dishonest scam artists.

There's not enough good things I can say about finding Oscar…read more My wife and I are finally getting to the place in life when we can build a watch and jewelry collection that reflect our shared loves and lives together. We absolutely hit a jackpot finding Oscar. He's patient, detailed, informed and very thorough. Just a great guy all around. He cares genuinely about our life experiences and the goals we have in mind to reflect that. It never feels like he's trying to just guide us to a purchase. He's got an incredible eye and sense of design. Our experience having him guide us through creating a custom ring was unbelievably personal and meaningful to us. We're an eclectic couple and i think most people would see us and see something on the outside that doesn't always reflect what's on the inside. Oscar took the time to get to know us and see who we really are. That's pretty special.

Another amazing experience with Tony at Devon's Jewelers!…read more I originally came in just to have my watch cleaned and maintained and have my ring resized, but as always, the staff greeted me right away, asked questions, and made me feel taken care of. That consistency is why I'll never shop anywhere else. Unlike other jewelers (I had been looking at Brilliant Earth for a lab diamond, but they never seem to want to help us), Devon's always makes me feel welcome. This visit was extra special because while Tony was working on my watch, I spotted a unique ring that immediately caught my eye. I thought it was beautiful but told myself I didn't need it. Turns out, my husband secretly asked Tony to hold it and surprised me with it for my birthday! It's different, gorgeous, and even though I'm not usually a yellow gold person, it pairs perfectly with my watch. To top it off, it's a lab diamond, exactly what I had been wanting. Tony has helped me before too, like finding a new chain when my charm kept catching on the clasp of my necklace. Every time, he listens, finds solutions, and makes the experience easy and enjoyable. Devon's Jewelers (and Tony especially) are simply the best. If you're looking for knowledgeable, friendly service and beautiful pieces, this is the only place I'd recommend!