I went in to get my clasp on my chain fixed and Keith was amazing!! His services were excellent and…read morehe was able to get my clasp replaced in a short amount of time. I'll definitely be coming here for future jewelry repairs.

I believe in supporting local businesses and THIS one deserves it!…read more Jeweler Stephen spent a long time helping me redesign a broken necklace that I wanted to salvage and turn into a pendant. It has great sentimental value to me. Steph was incredibly patient with my changing creative ideas and made very helpful suggestions. Not once was there any pressure to buy any of the beautiful items in their jewelry cases. Although it was a complex redesign, the cost was very affordable and was ready a week earlier than I expected! Even though it took the bench smith, an incredibly long time to take apart the original necklace, I was not charged an extra fee. This pendant came out absolutely beautiful. You can see for yourself below. While I was picking up my pendant, I noticed the comfortable rapport with several customers with both Steph and Keith. Clearly, this is a beloved business which is family owned too! I'm grateful to have discovered it and YOU will too. There's ample parking and it's located on a major road off 65. You won't have to go inside the busy Westfield mall where parking is difficult.

I had the most wonderful experience working with Nicholas at Kenny G Jewelers at the roseville…read morelocation in the Fountains shopping center!!! My husband wanted to give me a ring upgrade for our wedding anniversary, and it was so fun and exciting to shop around and daydream about what I might want. I visited multiple jewelry stores, spoke with many sales associates, and spent a lot of time researching pricing, quality, and available options. Needless to say, I met a lot of jewelers throughout that process, but when I met Nicholas at Kenny G, his warm, inviting, patient, and completely no-pressure approach immediately stood out to me. Of course, I was interested in the beautiful jewelry and the knowledge he shared, but what truly captivated me was the level of customer service he provided. I actually took a picture of his business card and kept it in the back of my mind. After careful thought, I realized he was absolutely the person I wanted to work with to create this ring. I must admit, I can be a bit indecisive. I went back and forth a few times and made several changes regarding what I was looking for. Throughout the entire process, Nicholas remained patient, accommodating, and incredibly detail-oriented. He never once made me feel rushed or as if he was frustrated with my indecisiveness. I genuinely felt that he cared about my experience from start to finish. I'm so excited because I truly feel like I found my forever jeweler which feels good to have a "go to" person I trust. As long as Nicholas is there, he will continue to have my business because the customer service he provides is amazing. Not only was my experience with Nicholas a 10/10, but the product itself was also a 10/10. I did a tremendous amount of research both online and in person, and the pricing was absolutely beyond fair for the quality. I am thrilled with the ring I ended up with, the value I received, and the overall experience. I could truly go on and on about how wonderful this experience was. I would 1000% recommend Nicholas at Kenny G. Everyone I interacted with there was pleasant and professional, so I highly recommend Kenny G in general. But if you have the opportunity to work with Nicholas specifically, you will not be disappointed. He is a family man, patient, accommodating, knowledgeable, and genuinely committed to helping you find or create the perfect jewelry piece to become a treasured heirloom for years to come. For the record I wanted a solitaire 2.5ish elongated cushion ring and I provided photos of what I got. Hope this information helps your search of finding the perfect jeweler!

The service and selection of fine and quality Jewelry is the best in the Sacramento area. We have…read morepurchased many pieces from their stores in Elk Grove and Roseville.over the past 23 years. We often stop in just to browse or get jewelry cleaned and really enjoy the conversations we have with the folks at the stores. If you want to have a knowledgeable friend in the jewelry business this is the place to go!

Santillan jewelers was so easy to work with and willing to take on my project to remake my wedding…read morering with existing stones. The result is beautiful. HIghly recommend Marty for your custom jewelry needs.

I needed a very important gold chain repaired and they were able to repair the gold chain within…read morethe promised time frame at a reasonable price. Exceptional customer service. Highly recommend for jewelry repair.

So Accommodating!!!!!! Always greeted with a Smile!!!!!! I had a treasure that was left to me…read morewhich needed some fixing and I thought there was no hope. Boy, was I surprised!!!!!! It turned out great and then they went over above by Shining the Ring that it Shines like it looks Brand New!!!! My Grandmother's Black Hills Gold Ring is so precious that I feel so complete again!!!! Thank you Jena V.

This business illegally charges sale's tax for services. If you are only obtaining services and…read moreare not purchasing an item, make sure they do not charge you sale's tax since sale's tax is only applicable to purchasing a materialistic item. This information can be verified with the California Department of Tax and Fee Administration - Publication# 73. I visited Legacy Jewlers to have my wife's rings resized. Upon the initial visit I met with one of the owners, Kevin who was very friendly and was able to assist us with determining the proper sizing of the ring. He mentioned it would take about a week to complete. The cost to resize (1 size down) a gold ring and platinum ring was $120. When picking up the rings I met with the other owner, Nick. He included sale's tax even though CA sale's tax is only applicable to purchasing materialistic items and not services. I explained that CA sale's tax is not applicable to services and he could verify this information with the California Department of Tax and Fee Administration (CDTFA) which is the CA State Department that administers the Seller's Permit which is required to operate the business. I even offered to show him exactly where this information could be found on the CDTFA website since he had a computer nearby. He declined and said he wasn't changing how he charges customers even though he refunded me the illegally charged sale's tax. It was interesting to encounter a business owner oblivious to the law while declining to learn and apply the law to prevent an audit, fees, and potential Seller's Permit revocation by the CDTFA.

Wow! What a wonderful experience I had here with Adam. I love an independent owned business that…read morecares about the customers and does a fabulous job with the jewelry we care so much about. I would highly recommend this place to anyone who is interested in changing their jewelry or buying as well. I brought in my engagement ring to be resized and he offered to add bumpers instead so I could keep the engraving. I did just that. The ring was ready in two weeks and was in great condition when I retrieved it. Thank you so much.

Very friendly. Fixed my small sterling silver ring (it was bent out of round) while I waited. He…read morealso cleaned it and made it really shine.

Brought in my wife's jewelry for an assessment and repair and spoke w/ one of the head jewelers who…read moreexamined the ring under microscope. Instead of upselling me on a product or service, she was very honest and advised that I actually discuss with the original maker/manufacturer of the ring (Brilliant Earth) since this was a ring that she had seem with similar issues many years in the past. Because it was more of a "manufacturer issue", a simple fix/rebending of the stone prongs would likely only be temporary, and that this ultimately wouldn't be a good long-term fix. She recommended that we actually get the stone reset (by the manufacturer, not her), and that she would help answer questions if needed. Very polite, professional, knowledgeable. Really appreciate her honesty and willingness to divert business elsewhere because it was the right thing to do. I went to another jeweler in the area just for my own research, and they offered to fix it with "no guarantees for how long it would last". Andrea was honest and I really appreciate that.

I was really excited to come in and look at wedding bands since my fiancé had my engagement ring…read moreset here and previously had a great experience. Unfortunately, the experience was very disappointing and honestly confusing. I came in with my newborn son and my mom, and after waiting a few minutes without being acknowledged we walked up to the front desk to ask for help. A staff member assisted us and showed a few bands. When I found one I liked, I asked if it could be made in yellow gold. She said she would check with the vendor and offered to clean my engagement ring so I could look at the bands with my clean ring. After a few minutes, she returned with my ring, and when I asked to try on another band, she told us she was now helping someone else and couldn't assist us further.This was surprising since she had been helping us the entire time up to that point. I was ready to move forward with purchasing a ring but never received an answer about pricing and was told no when I asked to see another option. Overall, a very disappointing experience.

Great experience! Fair prices. Went in not knowing what to expect, but it was all great. Happy…read morewith my experience at Ice Vault.

I had my wedding band and engagement ring resized down and fuzed here. They took the time to get it…read moresized correctly, especially that my fingers are prone to swelling. They even tightened up the prongs to ensure the diamonds were secure. I appreciate their help and quick turn around. Very nice team. I was even able to get my necklace chain fixed too, same day. Great prices, good people. I'd highly recommend them.

Avoid this company, brought a diamond necklace in to be cleaned and repaired and they replaced the…read morediamonds with fake diamonds then tried to pass it off like I wouldn't notice. Dishonest scam artists.

I had a glass pitcher which has a silver collar and handle. The collar was broken and I called…read morearound several jewelers and this was the only one that said they could do it. The finished product was absolutely beautiful. Maurice used several sheets of thinner silver to make the collar and his wife found a pattern that was almost identical to the broken one which was engraved onto the new one. Since then I have taken a couple of pieces of jewelry to be repaired. Even though it's a longer drive for me I won't take my jewelry anywhere else.

I have other luxury watches but I do not currently own a Rolex. I was hesitant to go to look at…read moreRolex watches because of negative experiences that I have heard from friends with other Rolex dealers. However, I had a wonderful time at DeVons looking at watches. I've heard horror stories of customers being disrespected and having an awful time at a Rolex AD (authorized dealer.) However my experience here was outstanding. Robert took care of me and I was happy to learn from his expertise. He was kind and courteous and immediately treated me like a friend. I appreciated his insight and honesty. If you are not aware, you cannot walk into a Rolex AD and buy a watch. They are all sold out. So you are essentially looking at watches and putting your name on a waiting list to be able to purchase a watch in the future. That is not DeVons fault, that is just the current market. I had a major knee operation. And it required a second surgery. I'm hoping to commemorate the resilience and recovery with the oyster perpetual. I was so thankful that my first experience in a Rolex AD was at DeVons and with Robert. I understand that the current economy in Rolex watches has waiting lists. That is just the reality. The take home is that everyone at DeVons treated its customers with respect and made them feel welcome. For this I am thankful and I will hopefully be buying my watches from DeVons for many years.

McKayla has been incredibly helpful to my wife and me over the past year. She's always been warm,…read moreknowledgeable, patient, and genuinely enjoyable to work with. She takes the time to understand what we're looking for, never makes the experience feel rushed or pressured, and has helped us with everything from watches to engagement rings. Even if we stop in just to ask a question or say hello, we always feel like a priority. What stands out most is how personal and comfortable the experience feels. McKayla remembers our preferences, provides honest feedback on different styles, and makes every visit enjoyable. We both appreciate the relationship we've built with her and the entire team at DeVons. If you're looking for someone who is professional, friendly, and genuinely cares about helping you find the right piece, I highly recommend asking for McKayla.