Walked in and overwhelmed by the options. Customer service didn't welcome us or ask what we…read moreneeded. They have a lot of private label scrubs but not sure how they compare to the rest. They didn't have as many style options of other places I'd seen. The experience was overall cold and overwhelming trying to figure out the difference in everything. Prices seem stand for anywhere.

They were very disrespectful and just in general are rude, walked in and they didn't acknowledge in…read moreany way, i am a woman of color. A white women walked in and they greeted her all kindly and told her all the specials with a smile and happy faces. Its not okay to treat customers differently because of the color of their skin, they lost a customer because i felt very uncomfortable in the establishment.

Great shopping trip with my daughter in law and granddaughter. EXCELLENT PRICES and very nice,…read morehelpful salesperson. Definitely will be back for my smell good needs.

I have been debating back and forth whether I should post this or not. I've worked in retail in my…read morehigh school days (for 4 years) and understand the concept of customer service. I was taught at all three clothing department that even if it's close to closing time, you cannot tell customers they can't come in or rush them out. We can close the gate so no other customers come in, but if we still have customers in the store at that moment, we still help them. I'm still in shocked at the customer service I received on Monday, May 25th at The Cosmetic Store at the Edinburg Premium Outlet. I walked into the store around 8:48pm. (Yes, I'm fully aware that they close at 9pm but I also knew exactly what I needed in the store. Therefore, my visit to this store would've been a quick visit/purchase. I'm also certain they have security cameras so if my timing is incorrect, their security cameras can be proof) Immediately upon entering into the store, employee #1 (whom isn't pictured) huffed and said, "Ma'am we close in 5 minutes." (Keep in mind it's 8:48ish and No, she didn't even say hi or greet me when I walked in the store.) I looked at my watch and said, "Ok. I have time I just need to grab a mac product real quick." She just looked at me, rolled her eyes, and didn't even reply or say ok, but that's fine. Not even two minute later, employee #2 (whom is pictured) comes out from the back and says, "um ma'am we close in 5 minutes!" Rudely. This is wrong of me but I did take a deep breath, put the Mac Pro long foundation down, looked at her and said, "are you guys trying to kick me out? I heard her the first time when she said the store closes in five minutes." Lady in the video: "No, I'm not kicking you out but we close in five minutes and we get customers who shop after 9pm and keep us here past 9pm. So you need just hurry up and be out in 5 minutes" Me: "Wow, I'm baffled. As a customer you are making me feel as if I can't even shop here and I feel as if you're kicking me out." Lady in the video: "If I was kicking you out I wouldn't said get out! I just said for you to hurry up and be out in 5 minutes because we close in 5 minutes!" Me: "gosh, your alls customer service is horrible. Absolutely horrible! Not just horrible but rude. I just feel you're trying to kick me out so forget it." Lady in the video: "Im not kicking you out but you need to hurry up, you have 5 minutes." (Video provided.) Me: "Ok, but that was rude though. Ok. Very rude. And she was rude too. Forget it. Don't worry about it." While I was saying that, she proceeds to raise her voice to me, "to tell you that you had five minutes?" (Obviously She doesn't think by rudely telling me to hurry up and that I had five minutes was an issue.) I wish I was smarter and thought quicker so that I could record the whole conversation. But again, I'm sure they have video surveillances so the companies camera can vouch for our entire conversation. All in all, yes maybe I should've turned around and walked out when employee #1 told me I had 5 minutes. (Indicating for me to either 1.) hurry up or 2.) get our. But if you're in the retail field, I don't think this is considered good customer service. Anyhow, so if you happen to ever shop at this store, beware of this lady. Maybe bring her a whopper and a strawberry milk shake, it might just make her day slightly better. :) jk

Ok, I'm nervous, worried, excited! I came into the store because of foot pain. Extreme heal and…read moretendon pain... I've heard of the good feet store, I've heard they work and that they are very pricey... but, if you could walk PAIN FREE would you pay?? Yes. I would, so I went in... Eric the salesman was very nice and patient with me...I tried on several shoes to get the right fit. Measuring, checking, Measuring. The more I tried on and the more I walked, the LESS pain I was feeling.. I'm sitting in my vehicle now, hoping it's a dream come true. Pain hurts. I trust that I will do what I'm supposed to and that my pain will subsidie. Brian, the manager explained my paperwork extremely well and made sure I was comfortable in my purchase. Thank you Brian and Eric. Thank you ( so far! lol )

I felt it was very expensive for the supports. I didn't buy them. In a few months the problem…read morehealed without there supports. The sales lady was very nice. But no one should need to pay over $1,000 for supports for your feet.

We moved my mom from Michigan here in August after my father's sudden passing. My mother wanted to…read moreremain as independent as she could, but if she needed help there is someone around to help. We have found Cumberland Trace to be the perfect place that she now calls home. The staff has been very caring and compassionate. It's comforting to know that someone is around, if she needs help. My mother has found it a wonderful place to make friends, as there are activities that you can join if you would like to. We can't say enough positive things about our experience thus far. Our thanks to all who have helped this be such a wonderful and positive move for our mother.

The staff was overwhelmingly super as far as taking care of me. Tina has been a very good at taking…read morecare of him with meds,helping with Cpap every night. Kudos to her,!! However everyone was great including housekeeping, activities guy, CNS, nutrition etc. thanks for everything. I greatly appreciate all of you.

I had a really great experience. They communicated well and my shoes came back within 3-4 weeks…read more Thanks! I recommend!

My opinion is that these people were incompetent and do not treat their patients as people, but…read morerather paperwork. I wish I could rate this place twice, once for my initial experience and another moving forward. My doctor told me to call and make sure My insurance covered a cast when I mentioned my insurance wasn't the best I'd ever had. I called and five minutes later knew it was not covered. Oh well, I thought. I cannot walk and I have a newborn. Without a brace, I could fall and hurt the both of us. I went in to be fitted for a cast and asked if I could pay up front (I hate bills). I think his name was Dan or Dave, but he said I couldn't because he didn't know how much it'd be. I told him I would be paying out of pocked, but gave him my insurance anyway so it could count toward my deductible. Fast forward 4 weeks and 1 day. I have seen significant improvements in my injury and think if it takes much longer, I won't need a brace, especially since I already have been warned it will cost around $400. I call. Katia answers. She tells me they've been having difficulty and can't tell whether it's approved by my insurance. I tell her it's not and ask if I can I just come pick it up. She says it hasn't been made yet. Without losing my cool, I say that I'm a human being and not paperwork. I have been unable to walk this entire time and could have been using a brace had someone simply contacted me. She tells me that someone called and left a message a week prior. I look and there is no record of a missed call and no message in my phone. Even if I gave her the benefit of the doubt, that's still three weeks of me unable to carry my baby for fear of rolling my ankle. I say I was not contacted and she calls me a liar (she doesn't use that word). I try to tell her that I'll have to call back, because I'm feeling heated, but she proceeds to get even more snippy and calls me a liar again. I called back after I cooled off and canceled my order, unable to justify ~$400 for a brace I'd likely not be able to use much longer. A simple apology or even a tiny bit of empathy would have been prevented me from reviewing this place.

5 stars EXCEPT the paperwork. I normally wouldn't write a review for an office visit but I'm gonna…read moreto hopefully streamline the way you do check-in. I couldn't login with link they gave me (needed access code) so off to paperwork it was when I got there. Talk about redundant! The same repetitive questions asked the exact same way or almost exactly on every sheet?! I think I have carpal tunnel now . You as the business should just make a copy of it you need to and save your patients time and a little aggravation. I have alot of patience but even I walked up and finally said I just started filling in what I hadn't already put on 3 forms unfortunately I can no longer keep filling in the same thing in the tiniest areas as well I was given. The forms need redone js. It's not name and dob either as that was filled in for me it's all the rest of it. Just left a bad taste in my mouth for such a great visit! Other than that it was 15 minutes for my MRI . 10 minutes paperwork and out the door I went! My visit was very quick and my tech was veryprofessional and nice! I enjoyed listening to Sirius XM and that the MRI was open-ended since I'm claustrophobic! Very nice job!

There Are Types Of Care The Health Is The Great Part…read moreAnd The Office Experience Is Good Three Out Of 5

If i could give this store 10 stars i would. I recently purchased a clearance candle titled 'Dark…read moreBerries' from the Elevation Line. It turns out i love it. I called the store to see if they had any left.. Amanda (maybe, I'm terrible with names) called every store in the radius to see what they had. She went above and beyond and really made me feel like she wanted to help. I will continue to frequent this store because customer service means something here

You can always count on Yankee Candle to have at least some candle scents you like. I was in…read moreduring the holiday rush and they had a nice variety of winter/holiday themed choices. I used to always stop in at Yankee Candle, but their popularity seems to have spurred a lot of competition and special trips to the mall just aren't necessary anymore. Still, they have some good product, especially when there are sales going. They have also added some other items to add scents throughout your home. Review #1909

How the heck am I supposed to find anything in this joint…read more P.S : staff was super helpful

Shopping for men's clothing at Target is sort of hit or miss and depends a lot on the season or…read morewhen we're about to change seasons. I am reviewing a shopping experience that took place in the beginning of January. I was on the lookout for long sleeve shirts primarily. Having lost of weight recently I find myself having to replace my entire wardrobe down a full size. But it takes time with limited financial resources. I came across a rack of grey wool cardigan sweaters with those really wide collars. I waited to write this review because I wanted to see how the sweater worked out. It gets cold in my house when the temperature drops and I don't want to raise the thermostat for cold snaps. So this sweater has really worked well for me to slip on when I get cold. And I can keep it on when I put on an insulated jacket to go outside to feed the cats. The only con is there are no pockets.