Terrible experience here. I was referred to Dr. Mehta by my dermatologist for an itchy ear issue that has bothered me for over 8 years with no resolution or diagnosis. I had a 3PM appointment and got there 15 minutes early to fill out any paperwork. The paperwork only took me about 5 minutes, but then I ended up waiting 70 minutes in the waiting room!!! Probably the longest wait I ever had, and it appeared the office had double booked as there were tons of other people waiting. Once I finally got into an exam room, I had to wait another 20 minutes before Dr. Mehta came in. Yes, a hour and a half wait just to see the doctor.
If the wait wasn't bad enough, my experience with Dr. Mehta was very impersonal and unprofessional. He came in and asked me what was wrong. I started trying to explain, but as soon as I said ear he started examining me before I could even finish my explanation. He looked in both of my ears for about 3 seconds each, and quickly declared that my ears looked perfectly fine and if I'm having itching I should just use some hydrocortizone cream when the itching flares up. Before he even gave me time to respond, he says "Well, looks like we are good here." and he turned around and went to leave. I literally almost had to yell at him to stop and say "wait, that's it". He turned around and said again everything looked fine, so he didn't know what could be causing my itching. I started trying to ask him questions about what he thinks could be wrong or other options I had to treat my ear (since I didn't want to use hydrocortizone cream daily - frankly that is not even safe), but he only gave me really terse and ambiguous answers that really left me no better understanding than before I even came here! After rattling off his string of "I don't know, sorry", he said I hope you have a good day and LEFT the room. He didn't even escort me out like most doctors do. I was left there like, OK, I guess the appointment is over. In total the appointment lasted no longer than 5 minutes.
All and all, a 90 minute wait for a 5 minute appointment with a doctor who took no time or attention to actually help me or at the very least help me better understand why he wasn't able to diagnose my itchy ear. Definitely one of the worst doctor experiences I think I've ever had. read more