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    Dr. Jeffrey Ksiazek, MD

    Dr. Jeffrey Ksiazek, MD

    5.0(1 review)
    3.6 mi

    For ANY issues that you may be having that are Otolaryngology (Ear/Nose/Throat) related, I could…read morenot recommend trying to see Dr. Ksiazek enough - after just one visit with him, I was very impressed. Dr. Ksiazek was very kind, calm, and helped put me at complete ease with my entire visit. (** Quick summary: For about 5 weeks, I had been having some continuous, unexplained "burning sensation" around my lower throat/voice box area. When it wasn't subsiding, I naturally became more concerned and then made the awful mistake of trying to diagnose myself "online", which only made matters 10x worse. I was a nervous wreck thinking I had something serious. After seeing several of my own doctors who didn't think it was anything of significant magnitude, they referred me to an ENT. Since the issue STILL wasn't subsiding, my worries weren't either. BY CHANCE, I found a quick appointment with Dr. Ksiazek at his Glen Ellyn office.) The entire experience was wonderful. From the time I signed in, I wasn't sitting in the waiting room but maybe 5 minutes when one of the nurses had called me back. I hadn't even made a dent in filling out the few pieces of paperwork. She was very kind and friendly - walked me back to one of the offices to await the doctor. After taking some quick vitals, the nurse said that Dr. Ksiazek would be right in. I am not exaggerating when I say no more than about 1 minute later, Dr. Ksiazek knocks and walks in and introduces himself. I was shocked (in a good way)! I hadn't even parked my car more than 10 minutes earlier and the nurse hadn't walked out more than 2 minutes ago. Perhaps by coincidence it was a very slow period, but still. As mentioned, I felt completely at ease. Dr. Ksiazek was kind, soft-spoken, and had a calming demeanor. He asked me to explain to him what was going on - and I took a few minutes doing so. I told him that after about 5 weeks, I had just worried myself sick trying to figure out what condition I had, and that it wasn't subsiding. Based on what I must have written when I scheduled the appointment (and perhaps reviewing my previous doctor visit notes and records in the system), it almost seemed Dr. Ksiazek had an idea of what was going on with me, but said he would do a scope of my throat to put me at ease. I had never had one of these before, and Dr. Ksiazek explained what it is, how he would do it, and said it was very quick and painless. The entire scope procedure was not at all uncomfortable, and quick - maybe 45 seconds tops. On a scale of 1-10, discomfort was maybe a 1.5. After I sat for about 5 minutes of having numbing spray put in my nose, Dr. Ksiazek ran a scope thru my nose (no pain, and he talked to me calmly as he did everything) and was able to see my throat. Long story short - I had common laryngeal reflux (similar to acid reflux) which had been happening so often it left me with the continuous burning sensation of my throat. I felt like 5 cinder blocks had been lifted off my shoulders. We also addressed my rare laryngeal spasms (feeling of waking up suddenly and not able to catch a breath) which he felt were also related to the reflux condition. I was prescribed some medicine to try, and Dr. Ksiazek told me to message him and just let him know how things were proceeding several weeks later. I left feeling with a huge sense of calm and relief - and all within about a half hour of walking thru the parking lot (Can't beat that! Again, this may be a unique situation just based on that particular day's schedule). I only wish I could have found Dr. Ksiazek sooner. I highly recommend him for any of your ENT needs or for any situation you may be having (ENT related) which may be of concern to you. You can even make some appointments online! Highly recommended, and I would def see Dr. Ksiazek again or refer my family to him!

    The Midwest Sinus Center - Drs. Joseph Allegretti, Jay Dutton, and Neal Lofchy

    The Midwest Sinus Center

    2.6(10 reviews)
    2.1 mi

    Dr. Smith was wonderful! He was patient, kind, and thorough. I appreciated the timeliness of the…read moreoffice, kindness of the staff, and transparency in billing/insurance. Definitely recommend! I really appreciate his care - coming from a more phobic patient!

    I was not impressed with this practice at all. They scheduled a follow-up appointment for 11:30…read moretoday (allergy tests and CT scan) after my initial consultation. All good right? No. I received more than 10 separate phone calls (gotta love an iPhone for keeping a comprehensive record of phone calls) and multiple emails confirming my appointment at 11:30 today. It was very annoying and intrusive. If they can't run their practice efficiently, what else do they do in a mediocre fashion? Well...I was just getting ready to leave my house for my 11:30 appointment and the phone rang. It was their office wondering why I was late for my 10:30 appointment! Apparently, since they were doing two different tests, they set it up as two separate appointments (one at 10:30 and one at 11:30)! What??? Every email and phone call I received was for 11:30, not 10:30. To me it's one practice and one appointment. Whoever is responsible for setting processes and procedures for this practice needs to get their act together. It doesn't matter that the doctors are good. If you can't manage your practice (which ultimately is a business), why should I trust you to manage a segment of my health?

    John Ortega - Edward Elmhurst Medical Group

    John Ortega - Edward Elmhurst Medical Group

    3.7(3 reviews)
    4.1 mi

    Dr Ortega is worthy of Five Stars, every time I see him. The single star review admits all of the…read morethings they did wrong, but is mad and surprised about a no-show fee. Every medical facility I've encountered since I've been paying for life on my own (30+ yrs) has a similar policy and oversleeping and knowing taking a congested roadway are all reasons to avoid a doctor? Seriously, yelp, edit out this stuff. A person with a laundry list of complaints that all start with "I messed this up...", "I made a bad choice..." should be weeded out from a fair doctor review. NONE of this has to do with quality of care. As to the mention of rude or impatient staff, I'll bet this was two sided, and by Friday afternoon we're all a little "done" with work. The staff who answer the phone answer for the building, not the doctor (which is VERY clearly mentioned on the phone). The office staff are pleasant, are willing to say "I don't know" then find out, and even found a spot for me when I showed up a week early for my appointment but with an obviously infected ear. Doctor Ortega always takes time to sit and talk to me. He'll explain anything I ask about, whether a procedure or just the process of what he's about to do over and over until I grasp it fully and am comfortable. He's also knowledgeable about medications and has given stellar recommendations to me for a dentist that could make me an affordable nightguard to help with TMJD. The later in the day your appointment, the longer the wait can be, but it's never been too bad. I've seen Doctor Ortega now for nearly a decade and have no complaints. The only reason I would NOT recommend him is because then more patients will make appointments and I'll have to wait. :) Oh, by the way, Dr Ortega is a very educated and intelligent individual. He's a MD but also a PhD.

    My appointment was to be this last Friday. I took the entire day off as a PTO…read more Unfortunately, I fell asleep in the afternoon and didn't wake up until about 40 minutes before my appointment. I took York St. south at the peak of rush hour ( bad idea). However, I called the appointment desk to tell them I was running late and stuck in rush hour traffic. The girl at the appointment desk asked if I would be any more than 15 minutes late, then I would need to reschedule. She never mentioned that if it were a few minutes after that, that I would be charged - a no show fee of $40.00. When I reached the front desk at the doctors office I was told very rudely I might add that I would need to reschedule and that because it was more than 15 minutes late I was considered "a no show". Not once did anyone tell me I would receive a charge of $40.00, nor is the information in any of my emails. Very unethical in my book!

    Feodor Ung, MD - earnosethroat - Updated May 2026

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