This is a great clinic. The doctor actually sees you at your appointment time. That's just not…read moresomething I'm used to. I showed up, gave my insurance to the front desk, sat down, and was called at almost the exact minute of my scheduled appointment! The doctor was very attentive and friendly though I believe she's no longer with the clinic. This will be the family practice that my family and I will be using while we live here!

A total waste of my time. Before my ass even hit the seat in the room, he was talking about how he…read morewasn't going to be treating me until I got X-rays, my shoulders are sloped, etc. I explained that I was simply here for the occasional adjustment, as sometimes my back got tense from working at a desk all day long, but he had other plans. I've gone to a chiropractor approximately once a month for the better part of a decade and not once has anyone ever suggested me getting X-rays or that there might be something wrong with my neck/spine. This guy is clearly looking to squeeze as much out of your insurance as possible.

AMAZING PRACTICE!!!! as a medical professional myself I…read moreaccompanied my mother to an appointment today with Dr. Adam Atoot. He exceeded my highest expectations, usually now a days unfortunately patient care has been compromised and rushed. He had a full waiting room of patients, however he detailed a full treatment plan for my mother and even asked her to repeat it back to him! He's amazing I will be referring patients from my practice to be seen by him. Thank you Dr. Atoot!!! Best regards Britt and fam I just had another appointment and I cannot thank the team enough at Riverside medical! I was seen at the Edgewater NJ location! Thank you to the whole team! Thank you for treating me so well Dr. Atoot!!!

Riverside was bought up by the Optum group, and centralized the call center for reservations made…read moreit tough to get through and schedule, like Philip said. It's easier to walk in and talk to the staff at the front desk. Dr. Ben still here (and Dr. Parikh, too, I think) and they have a rotating staffer drawing blood either in Clinton St or here depending on the day.

I'M A PHYSICIAN AND I GO THERE FOR MY CARE…read more..... THIS IS A GREAT FAMILY PRACTICE OFFICE. I'll start off by saying that I am a physician. Knowing medicine I am very picky with who I see doctor wise. Dr. Demarco came highly recommended by family and friends so I started seeing him several years ago. I CAN"T SAY ENOUGH ABOUT HIS AND HIS OFFICE STAFFS LEVEL OF CARE AND KNOWLEDGE. He makes patients feel comfortable discussing anything and everything. His bedside manner is the best I've ever experienced. Aside from the high level of care, the office and staff are patient, pleasant, helpful, and efficient. As a physician in private practice I have yet to see a more cohesive, happy and helpful group of medical staff, and I've seen and worked with plenty. Some reviews discuss the fact that getting an appointment can be tricky. OBVIOUSLY, as the practice is spectacular as such they have a lot of patients and are constantly adding more due to demand. THIS IS WHAT HAPPENS IN MEDICINE WHEN YOU ARE A GREAT DOCTOR, WORD SPREADS. Tricky occasionally but trust me it is worth it. Now a days if you want your doctor to take his time with you there will be times your waiting for others while they are being seen. Ultimately, I'd rather have a great doctor and sometimes have to wait, than have an average or not so good doctor and no wait. YOUR CALL........... There's a saying in medicine, you can tell how good your doctor is by how packed the waiting room is (i.e. how many people are willing to wait). Everyone there works fast and efficiently, they are just busy because they are THAT GOOD.

TLDR: great care by Dr.Karnik Patel but terrible billing office that is still billing me…read moreincorrectly after 4 months of service after confirming the practice was in network and covered by insurance. The two stars is for the truly amazing care that Dr.Patel offers at this practice. After being highly recommended I scheduled an apt 4 months in advance to switch my PCP. The appointment was efficient and covered all of my many needs. I also got blood work in-house and then was sent on my way. Shortly after I was billed over $400 for my visit as the service was considered not covered by my insurance. Note: I had called and cleared the dr by insurance prior to my visit. After calling my insurance they said they would work with the Hackensack to adjust, after a few months it was adjusted again but still over $200. I repeated the process again it was $152. My insurance is still confirming that this should be covered as it is my annual well visit by a PCP. I am still receiving bills however when I sign into mychart there is zero balance, yet on Hackensack billing portal there is the $152 balance. When I call Hackensack billing they also say I have no balance, yet they are still mailing me bills for all difference amounts ($15.45, and $152). It has now been over 4 months and I still cannot get the insurance and Hackensack group to align and am unfortunately never going to be able to see Dr.Patel again due to these struggles.

I've lived in Hoboken for the past 14 years now and I've been going to Doctor Matienzo ever since I…read morefirst moved into town. Coming from a Latino family, we had to find a Bilingual doctor to make adjusting to the US a lot easier. And now, even years later, we still go to him. He's extremely friendly, makes his patients feel at ease, and there has hardly been a wait time whenever my family or I have been there. And he also takes walk-ins! It is also really convenient since there's a lab right next store, so it makes having exams done so much easier. If you're looking for a friendly doctor, definitely consider Dr. Matienzo!

If you're looking for the worst and most rude staff you'll ever encounter, go to this office. I am…read morein disbelief of the way the staff treated me and refused to help me refill my medicine because I told them to call my pharmacy instead of faxing them as it has been over a week of me calling and trying to get my refill to the pharmacy. Her response to me was "you don't tell me what to do". What?! That's the response I got when I asked they call instead of faxing the pharmacy. They even hung up on me and when my daughter called, they picked up and hung up immediately twice. They must have caller id and saw the same last name because they would not take our calls anymore. I'm now sick with no meds and will have to go to another dr for my refill as it's Not a medicine you just stop taking. RUDE AND UNCARING STAFF!!! Just unbelievable during Christmas week too!!!!

Bigger and busier than the Clinton St. location, Dr Baker was great when we stopped in. Although…read morethe waiting room is under construction, they pack 'em in on the weekend with the sick kids. They're also the only location in Hoboken open on Sundays now for Pediatrics, so get in there early if you want to be seen - it gets busy fast and you could wait a while. There's an adult section upstairs, too, so that's efficient if you both need a bit of care for getting sick at the same time as the little ones. Downside - Hoboken parking is a mess. So walk over or Lyft it if you can, otherwise you may need to get parking lots or search for street parking. Pro - associated with the other Riverside Medical Group locations, relatively portable records between the service locations.

When searching for a local neurologist, I found this location and attempted to call to make a…read morereservation. In just a few minutes I immediately got a sense of the kind of experience to expect with this office: After waiting on call hold for about 5 minutes, someone picked up the line and immediately hung up! In astonishment, I proceeded to check the online reviews for this office, and low and behold, just about every review was 2 stars or lower with complaints about poor customer service, poor appointment management, and poor experiences with the staff. So, I'm taking this initial experience as a warning and confirmation of these poor reviews and looking for a different provider. Nothing is more precious than your health and your time. Doctors aren't paid pennies. So, if they can't at least get their reception in order to provide patients with good service, then they aren't worth the business!

He is thoughtful caring and one of the few doctors who actually cares about people with addiction…read moreGod bless him and God bless doctors like him he has saved my life

Terrible, talk about mistreatment!!!!…read more Don't understand how people can treat you clime they are better than you! I guess I shouldn't be Surprised!

DO NOT GO HERE Went…read morehere for a few months. After more than 6 appointments, these guys are always AT LEAST 30 minutes late for EVERY appointment. Twice I had to wait well over an hour. Doesn't mater day or time. Never once even CLOSE to on-time. - They say they're behind because they take walk-in urgent patients and that gets them behind. I call BS. After being in the waiting-room for many hours waiting for appointments I never once saw somebody 'urgent' come in and take precedence. - They say they're so behind because it's only 2 doctors. I call BS. Doesn't matter how many doctors there are if you schedule your patients professionally. - They say they can't be bothered to let patients know that they're running behind? I call BS. They have two people behind the desk. Here's a basic courtesy tip: if you're going to be more than 15 minutes late to an appointment, let that person know! They also charged my insurance like $300 for a 15 minute consult to get a prescription renewed. Billed as a full visit. My first he insisted on tests that were irrelevant and he got super rude when I questioned whether they were necessary. Should have left right there are filed a complaint. Doctor was rude and dismissive. Clearly only cared about the billed visit. Staff seemed fine. Good thing there's competition in the area.

Please, do yourself a favor and find a better doctor. Disclaimer, I am a physician myself. I went…read moreto see Dr. Pollak and was surprised at his lack of attention to detail and poor medical knowledge. I complained of shoulder pain, and he told me he can't do anything about it without even looking at me or doing a physical exam. He rushed through the appointment, did not ask any of the questions he was supposed to (for instance, he didn't even bother getting a full medical history from me) and was entirely unhelpful. I left the appointment without any answers and had to immediately go back and search for a new doctor. If I learned anything in medical school, it's that this is not the care you deserve from your doctor. I recommend you try another doctor.

Clean, lovely environment. Solid nurses, expedient paperwork service. There was an issue with…read moreinsurance (Which has happened before in Miami and was frustrating to handle.) Handled here in 2 minutes. Previous doctor outside of Bloomfield area was comfortable issuing vaccines without medical records...I didn't let her touch my kids. They took forever to get records coordinated. Here, it took all of 2 minutes. Our new doctor was fantastic, well educated, and expertly versed in her craft. I am happy to entrust my children's health and welfare to this team. They also have onsite services for lab work. I hate going to what feels like a cattle farm when I go to quest or LabCorp for bloodwork. Especially, because it is easy for mistakes to happen in those facilities. Especially, sitting in a crowded lobby shoulder to shoulder with any number of patients with infectious diseases. No thanks... So I am happy that it can all be done here. They also have a 24/7 emergency office that can handle a variety of scenarios. I'm impressed by this pediatrician. With us finally deciding on Hoboken (my birthplace) as our new home. This office here (a few blocks from our new place) is perfect for anyone living in Hoboken and technically the pediatrician I'd recommend for anyone within train or driving distance. I don't trust my children with anyone lightly. As well no one should. Give it a look.

We really love our doctors here, but the location is now not open on Saturdays...meaning we end up…read moreat 1111 Hudson or another location. It's good that they have more locations, but if staffing? or another issue is to blame for not opening on weekends, and you need more of those times, go to a different location.

Dr. Fox is the BEST! Seriously, I don't even go to her anymore (seriously reconsidering paying the…read moreOne Medical yearly fee just to see her though) but she is just the bees knees. The cool thing about her, besides her awesome bedside manner is that she knows her stuff and she's not afraid to give you holistic alternatives in place of popping a pill. In my eyes looking at medicine from all angels and giving people individual care makes a great doc and she is one! Wait did I mention that she is super dope?

I had been with One Medical for almost two years at their Midtown location (and had absolutely no…read moredesire to renew my membership for the third year) before meeting Allison Fox, MD by accident. Well, we all know there are no accidents, right? While the other physicians I came across with at various One Medical locations didn't do much for me, Dr Fox turned out to be the most caring and compassionate physician I have ever met. Not only does she seem to genuinely care and listen (those qualities are so rare today!), but also follows through every issue I might have. Also, she's never hesitant to discuss more than one issue during a visit if time allows and seems to follow a holistic approach. (Again, this is such a rarity today!) She's always within reach and answers to her emails in a timely maner. If she's away from the office, she's sure to refer me to one of the other physicians at the 14th Street location who also have been wonderful. I am so glad I found her and yes, I renewed my membership for the third year. (As for the office: it's convenient, modern and aesthetically pleasing, but most importantly the appointments ALWAYS start on time. The staff are courteous and very helpful.) Definitely recommend.

My husband is a patient of Dr Kozel. He has nothing but good things to say about him. He has seen…read morethe Dr on many occasions in the last two months and each experience has been great. He takes his time and listen to what the issues are. The staff there is excellent also !