very rude and very unprofessional my car does not look like a "sparkling image" they literally…read moregreased my car up and wiped it in.

New management is exactly what this place needed! They lost me as a customer for the last 6 months…read morebecause of the last managers. I was in the area and had time to kill so I decided to give them another try. Wow! It's great to have people that love what they do and are eager to help! My vehicle is the cleanest it's been in a very long time! Thank you!!!!!

Took great care in cleaning my vehicle and in a timely manner. Awesome customer service!read more

Best detail in Southeast Texas! If you want the best detail at a great price give Extreme Detail a…read moretry!

Very sweet and nice , made me aware of the power outage that happened that happened sunday so…read morecustomer service is definitely there !!

The wash is not good. It's never clean. No matter what kind of vehicle taken through there. The…read morecontrol arm never works and the employees take forever to get out there to manually open it. When asked if our whole fleet of vehicles could get new stickers so we could get in and out easily and more quickly, like we did when we first got the membership, I was told no. This is happening because their server updated. It is such a waste of time and is super frustrating.

The pricing is affordable, and the staff remain efficient even during busy hours. They went above…read moreand beyond by noticing and securing our stroller in the truck bed before we did--truly excellent service. Conveniently located next to an oil change center, it's a great stop for both quality and convenience.

If there were a 0 star option that is what I would rate it.. 25 minutes into the oil change they…read morestill hadn't even drained the oil because they couldn't find the oil filter. Then while they were trying to figure that out the $83 oil change was going to be $105. My husband asked if they had drained the oil and they stated they had not so my husband told them to never mind and we would go somewhere else. My husbands tone was definitely gruff by this point and when we started to pull out one of the techs said " go smoke a joint and chill out". This is by far the most incompetent and unprofessional place I have even been.

This dealership is very kind to let EV owners charge at no cost at their fast charger. My husband…read moreand I were in Nederland with our Ioniq5 and wanted to top off before heading back to Houston. Thanks for letting us use your charger, Philpott Hyundai!

This is the 12th vehicle from a dealership that I've purchased but I've been to 100s of dealers in…read moremy 41 years. I can tell you that most dealer experiences I've had were stressful and I felt like I was being manipulated and lied to bc I was a woman. But this time was different. I found the perfect truck, the truck of my dreams but bc of my credit and coming out of a divorce I knew that I wouldn't get approved but hey it was worth a shot. I had to at least try. Scott greeted me and answered all the questions I had about the truck. He was upfront and honest about a lot of things that most dealers aren't, so right off the bat I felt like I could trust him. He bent over backwards for me and my kids bc he knew how much it meant to us. After sending out apps to several banks and getting turned down he told me to wait 15 more mins, that he was hopeful and knew he could find someone who would finance me. 15 mins later he said "we got you approved" and I cried, I was in disbelief. Not only was I approved but he got me a rate that I've never had on any vehicle before in my life, and with bad credit at that. As I wiped the tears from my eyes I could see his eyes starting to tear up too. I knew he had a heart but I could see it now open on display. After finishing up the paperwork he then gave me his card and told me if I ever needed anything, if I was stranded on the side of the road to call him and he would be there. What salesman cares that much?? He pulled the truck up to the front and handed me the keys, then as my kids climbed into the back with the biggest smiles on their faces he then buckled them into their car seats. So of course I broke down again. Philpott Hyundai you got a great man working for you who actually has a soul and who touched mine and my kids lives yesterday. I'm still in disbelief. But one thing I do know, I will never get another vehicle from anyone else but Scott from here on out. Thank you Scott for what you did for my family!