This dealership is very kind to let EV owners charge at no cost at their fast charger. My husband…read moreand I were in Nederland with our Ioniq5 and wanted to top off before heading back to Houston. Thanks for letting us use your charger, Philpott Hyundai!

I have had some good experiences here, but the service department has turned into a joke. I…read morebrought in a car for a broken HVAC and proceeded to argue with the Hyundai Platinum Protection warranty people and instead of submitting the pictures asked for, didn't submit anything, told me it was in denial and I had to contact HPP and to pick up the vehicle. I called HPP and was told they never submitted any documentation, so i took it back the next day and they had to do the same test. They submitted documentation and told me they never heard back. I finally called HPP again and they said they did not submit a picture of the leak and had requested a picture of the actual leak test.. I called back to Philpott and they told me I have to pay for the test because it is my warranties fault that they didn't ask for documentation in a timely manner. Then Crytsal got a bit heated blaming everything on someone else. This was after the first time she told me that she wouldn't give HPP a cell phone number to send the document link because Philpott didn't pay her cell phone bill and she had to leave early to see her daughter's volleyball game. I called back to HPP and they said that and they said they submitted a picture of the ports of the evaporator coil and the expansion valve disconnected, but no picture of it leaking. They also listed the leak on the expansion valve but were requesting a new evaporator coil, so HPP had no idea what was actually broken. I will never do business with any of the Philpott's now. They really went to crap when they moved the Hyundai to the other side of the highway.