These guys are Great! Take your dirty car, truck, or soccer mom car into them. Comes out clean and…read moreshiny. Employees are polite and respectful. They get there early and work until your vehicle is done

Took great care in cleaning my vehicle and in a timely manner. Awesome customer service!read more

they did an amazing job as I work at a construction site my car has tons of dirt. They even went…read moreand got a water hose and washed the good. I highly recommend to use the specifically this location.

Very sweet and nice , made me aware of the power outage that happened that happened sunday so…read morecustomer service is definitely there !!

I paid for an $8 dollar car wash and machine said it couldn't read my cc. Today I see a pending $10…read moredollar charge on my acct for a car wash I never received. I called the co and it automatically hangs up. Wow! Way to rip me off. I hope someone answers tomorrow as this is just wrong!!

i am trying to get a hold of management. i left a very…read moreexpensive piece of gear in a fedex box today around 1 pm sitting on the side of one of the vacuum cleaners. i came back about an hour later {when i looked for it and realized i had left it there) and its gone! i had my 5 kids with me so it was hard to jkeep track of everything, management please give me a call ... 4094440524 can somebody help me pease look in the video cameras. i have called the number and its a fax number.

The pricing is affordable, and the staff remain efficient even during busy hours. They went above…read moreand beyond by noticing and securing our stroller in the truck bed before we did--truly excellent service. Conveniently located next to an oil change center, it's a great stop for both quality and convenience.

My GPS shark fin module was ripped off the roof of my 2023 CHEVY RST Z71 while driving thru the…read morecarwash. As expected, my claim was denied due to the carwash not being responsible for antenna's, it was from normal wear and tear and the carwash did not malfunction. I've been going thru the wash for 3 years, and for the brushes to snap off the GPS module, something malfunctioned. It is quite disappointing that the carwash does not take ownership for the damages caused to their customers vehicles. I did some research thru the BBB and I was in disbelief of how many people have had fraudulent billing complaints and damages to their vehicles. Vehicles today are not cheap by any means, and as a consumer it's very disappointing that this company can just continue to operate without any consequences. So as a former customer, be careful if you decide to do business there.

I bought a new Accent at this dealership a few months ago. I am use to driving large vehicles with…read moreAmerican name plates riveted to the front of them. However, the Accent is a great car for a compact. It is a hatchback and offers some space to use the car as a limited utility vehicle. I did transport a new BBQ grill for my brother-in-law about three weeks ago. It has some nice bells and whistles for an economically priced car (under $20k). I like the Bluetooth connectivity and the input for my MP3 and Ipod. It even has a USB port and I can charge my phone if need be for that. The sales experience was about as good as it can get. My salesman was new, but still knowledgeable of the cars and features in them. We discussed what would best fit my needs and the price I wanted to spend. He suggested the Accent or the Veloster. The Veloster looks sportier, but I am getting to old to constantly get in and out of those lower riding cars. So I got the Accent SE. It gets excellent fuel economy and still has a little pep to it when you floor it. Of course it does not have the power of the muscle cars I loved as a younger fella, but it is sufficient. My salesman put my paperwork through on a Friday evening and I was driving out in my new car on Monday. At delivery, he went through all the features of the car in detail with me and synced my phone to the car for me. We briefly went over maintenance and warranty and all the other typical stuff when buying a new car. I think the service department is what impresses me the most out of this whole thing. I went to have my first oil change and they treated me like a friend even though we had never met. They showed me the waiting area with a big TV, coffee, and coffee. The room had nice big comfy chairs and couches. I started hearing a squeal type noise after turning the car off. When I took it in for them to look at fix, it would not make the noise. Just my luck! Anyhow, they had an educated guess as to what it could be and decided to replace the air-condition blower motor. They had seen a few cases of that in the past. So they ordered the part and I went back to have it installed. Again they greeted me like a friend and then got busy. They had the old motor out, and the new one in in no time flat. I really should have timed it, but it seems it only took an hour or so to complete. When I got home, the noise was still there, but I have give credit where due. A dealership that tries to fix an issue without hearing the issue is pretty stand-up in my book. If I could just convince my car to make that noise AT the dealership... To sum it up, I am very pleased with Philpott Hyundai along with the product they sell and service. I would recommend them to any of my friends.

Local car buyers need to demand a full look at internal accounting codes before trusting the…read more'transparency' scripts at this store. During my recent negotiation on a 2026 Hyundai Kona SEL Premium AWD (Cyber Gray, VIN: KM8HDCA32TU455135), salesperson Joseph attempted to push an out-the-door price of $32,883.26. When challenged on a competitive cash floor of $31,350 OTD, Joseph provided a copy of the vehicle's memorandum invoice, claiming they were selling the car for '$100 over cost' and could not cut another dollar. Let's look at the internal dealer data he failed to explain to the public: 1. This vehicle was explicitly billed, invoiced, and shipped to Killeen Hyundai in Killeen, TX--nearly 260 miles away. Philpott executed a dealer trade to bring this specific inventory unit to Nederland. As a cash buyer, I am not responsible for subsidizing their dealership's logistics overhead, transport friction, or inventory mismatch expenses. 2. The internal invoice explicitly features manufacturer code **HB623, which confirms a guaranteed $623.00 factory holdback profit paid directly back to the dealership by Hyundai Motor America upon the sale of the car. This is pure, unadvertised back-end profit hidden from the consumer. 3. Joseph claimed he was providing a '$274 discount' to remove a mandatory anti-theft etching fee, yet the final cash OTD balance remained completely stagnant at $32,883.26. They are actively using the national $1,750 Hyundai factory cash incentive to mask the fact that they are charging full retail sticker price plus bloated port-installed add-ons ($375 cross rails, $240 floor mats). They are not 'losing money'--they are protecting their transport costs and holdback gross. If you shop for a vehicle here this weekend, do not let them hide behind fake invoice sheets. The real break-even bottom dollar on this unit is well under $30,000 before taxes and statutory fees. Demand they strip the port add-ons, demand they pass through the holdback, or walk away like I did.