Posting this here, because instead of addressing it, Kwik Star choose to HIDE this Google review…read morefrom the public! "My husband and I were severely mistreated and disrespected by a racist employee working the night shift April 6th 2026 at 12:20 a.m. We came in to get gas & water. The two of us walked back to the soda fountain filled up a glass of water, & walked to the front of the store, and the cashier ran to the back as we came to the register. She then came back up and told us we needed to leave the store before we had the chance to even pay for our gas or get anything that we needed. We asked her why? She said, did you guys use that machine back there? Both of us asked her, what machine cause we had no idea what she was talking about. We told her we just got some water at the fountain and continued to question her, since she continued say "you're done" & "get out" saying it had to have been us, when we didn't even know what "it" was. She was extremely rude & disrespectful to us, treating us like scum. She eventually told us the floor was flooded with coffee & I said, "and why would you think we did that?!" I can't imagine this is how customers are ever to be treated even ones who do make a mess but we literally had nothing to do with it! She started ringing up our requests, however, then she made the comment that, it wasn't even me, it was "how my husband looked." Then we got angry because I will not tolerate her treating us like shit because he is Mexican American. She tried to backtrack and say it was because he looked dumbfounded and asked her, "What machine", however, we both reacted that way, of course we were confused!! We had been back there for all of 30 seconds & not even in that part of the store since obviously we hadn't even seen what she was talking about. She acted like we were lying!! I told her to go check her cameras and she would see how wrong she was for treating us that way!! She continued to say "it was how he looked." HOW DARE SHE TREAT ANY CUSTOMER THAT WAY?! After I called her out for being racist she started to back peddle & said sorry, but at that point we were just livid from the level of disrespect we received. We began to leave and then I came back in because I realized in all of our distress, I took the water cup with me without paying. So I brought it back in so we wouldn't also be accused of stealing since she clearly was prejudice & had it out for us. I demanded to know her managers name several times which she REFUSED to give me, she wouldn't give me her name either, but she was the middle-aged redhead woman working the registers at the date & time mentioned. We have never been treated with such disgusting, foul, disrespect & unprofessional behavior at any of your other locations. We were, quite frankly, in shock, at the way we were being treated. Towards the end, I was so livid that we were yelling & I called her a racist b**** several times. With the way Hispanics being targeted in this country, I'm furious that he had to endure this treatment because of his ethnicity, by one of your employees in this store. The owner/manager of this store needs to go & review the cameras during this incident & thoroughly evaluate how this employee acted so severely inappropriately. I admit that we became verbally hostile, after she made it about "how he looked" & when she also continued to refuse to give me the managers name, to which she threatened to call the cops. Who wouldn't be hurt & angry at being so severely disrespected like that for no reason at all? We could have handled the situation better, but this whole situation should have never started to begin with. We were nice to her before she acted the way she did towards us. Should your management and corporate team choose to want to remedy this situation, we would like her fired immediately!!! We are contemplating contacting a lawyer & the news media, because this whole encounter was so outrageous & unacceptable & none of your other patrons should have to encounter that employee ever. I hope to be contacted by your menagement and corporate team as well. I have sent a message about this incident through the app with my contact information also."

The employees are always genuine and nice. I he store is clean and the produce is fresh.read more

Pretty decent truck stop with plenty of truck spaces available during the day time. Clean…read morerestrooms and showers with a Dennys restaurant inside. Employees here are very nice and helpful as well. The fuel pumps area is very easy to assess with not much congestion. Overall this love's travel stop location is very convenient.

I think I will start going elsewhere. Pumps had sticky stuff on handles, and not the first time…read more I love that they have the long wands for the trucks at the Autos gas island. Between the ork van and my Silverado, those longer windshield wands come in handy. But they are not well maintained. And the water buckets smell to high heaven. Get someone out to the gas islands on a regular basis and make it presentable. I get there's a lot of construction right now on the freeway ramps by your store. All the.more reason to make regular visits to the pump islands and keep them in shape.

Pulled up this morning to get coffee and noticed inside were many many people. A sign on the door…read morelimited the number of people but that was ignored. Not a single person, including employees, wearing a mask or practicing any level of social distancing (I watched from my car for several minutes). I left and went to Kum and Go.

I used this quiktrip as my go-to gas station while I lived downtown Des Moines for 6 months. They…read morehave free air for tires. At night they have an officer in the store to ensure safety which I kindly appreciate. Clean store inside too

Why? Because they interacted with me three times to make sure I was not a human trafficking victim…read more 10/10

I was impressed that they store is practicing covid 19 safety . The store was clear and orderly and…read morethe food was displayed safely for consumers to make a selection without exposure to the food. The grounds was clean as well and staff was cleaning / sanitizing areas of the store

This is one of the smaller fast and fresh locations so typically not as busy. It is also the…read morelocation of a former gas station so it isn't as bright and new looking like the other locations either. But they have the same great "perks" deals.

Odd that I've revisiting this review again around a July 4th weekend... Lol…read more One of the best gas stations in West Des Moines and definitely the best roller grill you will find in the area..! Staff is always easy to work with. Sitting right along I-235 it can get pretty busy at times. Every now and then it could probably be a little cleaner, but you take the bad with the good I guess... Speaking of bad... Why tf did you all get rid of the frozen coffee options? Corporate call I'm guessing as it seems to be all the QT locations and not just this one. smh Now that I think about it... Why am I giving this place 5 stars? Sheesh... I guess comparatively speaking it's still basically the best gas station around as far as drink selection and food in West Des Moines. Unless you want pizza... If you want pizza it's Casey's hands down. Two mega slices for $6! And the pizza is WAY better at Casey's. QT pizza kind of blows... C'mon QT! I'm throwing down the gauntlet on pizza. You can do better... Level up your pizza game and let's see what you got...! Do you have what it takes to topple Casey's on their home court? Bring it on...I double dog dare you.

Good location, clean, I generally have good luck at this particular quick trip location. Staff is…read moregenerally friendly, and attentive. QuikTrip foods are decent, good fountain selection, reasonable donuts, etc. I think that QuikTrip is upscale as convenience stores go, while still being a convenience store. One of QuikTrips better virtues is that their fuel handling is clean. Better than usual fuel better than usual handling. Things to know: * Easy access off of I-235. * This location has the new coffee beverage on tap stations. These are nice, when they work. Every other stop I make the machines are out of order. I hope to see a reduction of this headache as they continue to get the maintenance sorted out.

I love QuikTrip! It's clean. Their bathrooms are clean. They are a SafePlace. Friendly staff…read more Family friendly. Good prices. Good food! Good drinks. See pics. Marcy'sDinerTantrumScale 5/5- NoScreamingKids. CyHawkApproved. And they have available made to order food!

Wonderful deli counter customer service with selecting great food. Servicer was very polite and…read morethoughtful. He had just started working and made a great pizza.

Updating with a couple of perks. Nice periodic specials on pizza slices and thirsty Thursday…read morefountain pop prices. Best highlight by far is the technologically advanced air pump which allows you to set the desired pressure digitally. If you need free air come here. Even those of you on bicycles could top off before hitting the trails. Used it with joy to fill up the tires on the jogging stroller.