We were told 4am pickup at Resorts World on Saturday and return service between 11am-1pm same day…read more Texted and called to confirm still on time with no reply. Turns out they never did pick up the laundry.

I reached out through Yelp late Saturday night to see if I could get a same day service for the…read morenext day, Sunday. Fernando was very responsive and answered all of my questions! I was flexible and we agreed that Monday would be better. Truthfully, I'm a bit nervous as this is my first time having my laundry picked up and serviced, but everyone I've spoken with has been very kind and reassuring! I've been told by Eric, who picked up my items, that my laundry will be returned around 6 pm or 7 pm today and they'll text me when they're on the way. I'll update my review with my final thoughts, but so far I'm happy to have chosen this business for my laundry needs! UPDATE! My laundry has been returned all neatly folded and looking clean! I highly recommend this business for your laundry needs! I'll definitely use them in the future!

Been going here for years, even when I lived across town. Honest, fair, great alteration work. So…read morefriendly and patient, too.

Very professional excellent job of hemming a gown for me. I would highly recommend for alertingread more

I needed some button tightened up and one out back on and this place was wonderful! Fast friendly…read moreservice and local and everything done in house. If you need alterations or dry cleaning in the south valley / Silverado area check this place out!!!

Went in for hole punches on my very thick belt and they did amazing job!!…read more .

Love this dry cleaners. Only drawback is the washing machine they have is constantly not working…read more Very friendly owners.

IVY is Amazing, Friendly, Courteous, Knowledgeable. Will always go back.Fast service & affordable…read more Qualit work.

Prices go up, but quality, consistency, & customer service continue to plummet!…read more There are far better places than Village East Cleaners.

I took my blouse in for a clean thinking my blouse was a lost cause. But Fernando did a miracle, he…read morerecommended a wet clean and it work great. My blouse is white again!! I'm definitely going back and I'll be recommending this cleaner to everyone I know. Five stars well deserved for Village East Cleaners!

I needed a large commercial washing machine and went in to take a look to make sure they had a…read morelarge machine for the cushions I needed to wash. While I did not walk in with anything but my SERVICE DOG, As I wanted to just make sure first, the attendant turned me away saying that "no dogs" were allowed. I understand this rule. I own a business and formerly owned a restaurant. So I understand how people take advantage of this. But my dog is a trained service dog. In a marked vest. Clearly a working dog. When I expressed that my dog was a service dog, I was still turned away. Legally this is unacceptable. Needless to say. I will not be back. It's unfortunate as it is clean and seems to be well maintained.

I am literally here in the facility as I type this. I have been here about 5 previous times. I have…read morerecommended this place for its cleanliness and convenience of being open 24 hours. Before tonight, I would have given a 4-5 star rating but after tonight a definite one star!! No stars would be more appropriate! The man who is working overnight is absolutely terrible! It's 4am... I stepped out to my car to put my soap away. I had no idea that he would lock the door. No issue with there being a safety protocol, but I didn't expect it. Sooooo, when I saw that he locked up, admittedly I panicked and started knocking on the door to get his attention. He was at the back of the laundry facility, and I was concerned that he didn't see me and perhaps didn't know that I wasn't done inside. He ( after about 3 minutes) turns around and starts yelling. Through the glass and as he's way in the back, I could not hear what he was saying. I'm throwing my hands up to signal that I don't understand and trying to point to my washers that are full of my clothes! He starts walking towards me SUPER aggressively, and waving his hands still yelling. He gets right on the other side of the door, and says ring the bell. I reply... "ok, I did not know", thinking that he'd open the door. Nooooo... he stands on the other side of the glass, staring at me saying "ring the bell, ring the bell"! He literally made me ring the bell-I believe just to be a jerk and prove a point. When I finally am "allowed" to come back in, he's reprimanding me and I'm telling him that all he needs to do is speak to me kindly and tell me what is expected, and I would have no problem, but I did not understand the process. I was just concerned that he was going to lock up the facility, thinking that it was empty and that maybe I wouldn't be able to get back to my clothes. He was so rude that he walked away from me still reprimanding me about not understanding that I should ring the bell, and he was even using foul language. I continue to tell him that all he needed to do was tell me once how it works-I've never been in the facility at 4 AM, and I am not accustomed to door is getting locked. He repeatedly said "you understand,you just didn't want to listen!" I told him that I had no incentive or desire to intentionally violate a process! He continued to insist that I knew and for whatever reason in his mind, he just felt as though I preferred to violate a process and make it harder on myself and him... I guess?? Completely nonsensical!! I am still astounded at how extra rude he was! I even tried again to issue an apology and say that I really apologize for not understanding the process. Again, he told me that I knew very well what I was doing, and he told me to save that for "the INDIAN PEOPLE" who have no education!!!! What??? I said" sir, how do you know that I am not Indian? And furthermore, why would you say this about any group of people?! (His words were so offensive and there is just no excuse for him to feel that he can act this way in general, but especially ON THE JOB! Indian people.... No education?! Just wow!) He had no reply for my question about why he'd say such an offensive thing, and he literally waved his hand as to let me know he was disregarding anything and everything that I had to say, and he walked away from me. Most of this interaction was recorded, because of how aggressive he was walking towards me- I had no idea what it was going to turn into! I will never return to this facility, and I will take this complaint as far up as it can go! If there is an owner who would care to see my video footage, I encourage your response. If nothing else, review the in-store camera footage and you can see his aggressive behavior! There are many laundry choices and probably even ones that cost less than $6 to wash and 0.25 for each 6 minutes of drying time! TERRIBLE, TERRIBLE, TERRIBLE experience!!!!!!

I've gone to this cleaner for about 5 years and most of my experience has been great. The pricing…read moreis good and I've never had any issues with my dry cleaning. They also do a great job with alteration and the pricing is fair. But they do get busy so alterations usually take a while to get back. That all being said, my most recent experience was really awful. I dropped off 5 t-shirts to be hemmed, which I used to do frequently.. They've always done a great job but the last time they all came back a bit long, off by about an inch. Now, I've never had them measure me in the store. My wife and I both work in fashion and have a lot of experience taking measurements so I just let him know how many inches I need taken off. This makes it much easier and faster to drop off and has never been an issue in the past. So I took the tshirts back in and let Mo know that they were off by about an inch. I said "I think maybe your son might have just wrote down the measurement wrong". He immediately got defensive and told me that he was the one who took this order and not his son. The he said that's why I should always have them take the measurements in the store. I was a little surprised by his reaction since we've always had great interactions and I didn't approach him aggressively at all. He told me to try all the shirts on again and that he couldn't take my word for it that it was just an inch off. I complied and tried them on. Afterwards he told me that they never take responsibility for any alterations that aren't measured in store themselves. And I said "oh I didn't know that because I've always just given you the measurements. It's not a big deal I think it was just an honest mistake". He then insisted again that his son didn't take the order and that he could show me the camera footage to prove that he had taken the order himself. I replied, "I know it was your son because it was my first time giving him an alteration order. I usually talk to you." Then he went on to tell me that his son is very smart and never makes mistakes. At this point it was getting very frustrating and he continued to imply that this was my mistake and he was doing me a huge favor in fixing this. I mean, he repeatedly states that his son is very smart and never makes mistakes. (I mean, who never makes a mistake) So I finally told him that I didn't need the work done. I could go somewhere else. I didn't appreciate the implication and he started to chuckle in a very demeaning way. I walked out with my clothes and went somewhere else. Honestly, it's been probably 6 months since this happened and I'm still shocked. Because the work has always been good and my experiences have always been great. Not sure if I caught him on a bad day but I don't feel comfortable going back. I want to be fair because they do great work and price fairly. My suggestion is to always have him measure your alterations for you to avoid an experience like mine.

Im an online shopaholic & this place only made my addiction worse. if this place wasnt so good at…read morefixing my midnight purchases by altering them so that they fit my body like a damn glove when that uk size 12 i bought was actually a US size 16.... maaaaaaybbbbeee ida stopped this foolish habit my now. maybe ida had an intervention by now and got help But no... Theyre just too damn good, so I continue to shop until my hearts content and my pockets unrest. And it only makes matters worse that Every-time I walk in this place, I feel like Im with family. The owner Mo, is the nicest guy on the planet and will even help you save money. I brought in a pair of super expensive designer sweats and he flat out said "id wash these at home and save the money and they'll come out better." HEARD. Thats the sign of a true community business owner. Ive brought him so serious clothing conundrums and every single time, hes figures out a solutions. He says my clothing problems "challenge him" LOL and for whatever sick reason, i love being someone who brings him complex clothing puzzles to solve. Hes great, his staff is great, and the place is cute and clean and small and a museum of his dedication to quality and this city. Ive been coming since i moved to dry ass vegas a few years ago cause the service and quality of work was and remains outstanding. (but if anyone knows of another Black owned cleaners, please do tell so that I can support them as well). atmosphere 5/5 product / service 5/5 customer service 5/5

My daughter is 6th grade and wears a size 8-10 in girls, but had an adult size S for her shirt for…read moreher orchestra concert. I didn't want her to look like she was swimming in it. I asked around to some moms and they referred me to this place for the alterations. I wish I had a photo of her in the uniform before, but after you couldn't even tell it was a huge shirt. It was pretty pricey (originally $56 but given a discount to make it $44) but my daughter desperately needed it and I'm so glad we came here. We came one day and was told to come back the next at 4p for pick up. Amazing turn around time. Will be coming for future alterations due to the amazing quality and attention to detail.

I was able to get several pairs of jeans shortened and they were able to keep the original hem,…read morewhich is important. Easy process- just used their dressing room and the seamstress took literally seconds to pin. Turnaround time was only a week, price was reasonable, and the length is now perfect!

Ive been coming to this cleaner for the last 5 years! Its not close to my house, but its the…read morefriendly and excellent t service that keeps me coming back for more! I sighed up for the app and love to bring my dry cleaning on BOGO Thursdays... a girl needs to save some money I'll be coming here until I dont live in Vegas anymore... which isn't anytime soon

Was told I'd get my laundry the next day, had to go pick it up the following Wednesday because they…read morefailed to charge and deliver it in the promised time. They also didn't sort the laundry bags into rooms like they stated, nor did they even keep the clothes out of the folded pillowcase stack or put all the towels in the same stack or even same bag. They charged WAY too much money ($280) for services and the customer service is terrible. You'll ask a question and they'll give a one word answer and provide no alternative solutions to your problems while leaving you in awkward silence to fend for yourself. Save the money and the stress and go to a laundry mat.

I have this beautiful Burberry reversible cashmere coat. One of the pocket's stitching was coming…read moreundone, and I needed someone with great technique to restore this beauty back to life. When I got it back, it looks like the stitching was completed by the artisans at the Burberry factory. Expectations were absolutely surpassed and they completed the service flawlessly. I walked in and it's a very busy store. They charged such an amazing price. It took seven days to get back to me, but totally worth it. If you're not in a rush, this is the place to go to!

This place saved my life! Well saved the day for my friend's wedding! I ordered a bridesmaid's…read moredress months ago and didn't realize the sizing was wrong so let's just say the dress was WAY TOO SMALL. I'd been traveling so I didn't realize my dress wasn't going to fit until THE DAY before my flight! Came To this place after seeing the good yelp reviews and I'm so glad I did! They fixed my dress in a day! And they were so nice and accommodating. Needless to say I'll be bringing all of my items here that need alterations. The total was $25 which I think is more than fair for a miracle performed in less than a day! Thank you guys. I will be back!