They have a nice dry cleaning facility, and the owners greet me whenever I enter. I have utilized…read moreseveral dry cleaners in North Las Vegas and had issues with my jeans fading and shrinking. One particular dry cleaner told me to try the non-dry clean option, and that seemed to prevent my jeans from shrinking and fading. When I brought up my jeans shrinkage concern to the male owner of Smart Cleaners, he said dry cleaning would not result in my jeans fading or shrinking, and sure enough, my jeans were creased, unfaded, and did not shrink. I was torn on whether to give them a four or five rating because they seem to do excellent dry cleaning. However, their prices are high! Two pairs of jeans cost me fifteen dollars and change, and one dress shirt cost six dollars and change. I am someone who loves to dress, and my clothes are precious and irreplaceable, so it is paramount that when I drop clothes off at a dry cleaner, my clothes return to me in the same condition that I dropped them off. Based on my previously stated criteria, I must give them five stars despite their expensive service. Tip: if you drop clothes off before 10 am, they offer next-day rushed service at a 10% cost of your total order.

They are very slow here. I dropped off my clothes on Friday, was told they would be ready on…read moreTuesday. I was surprised because the cleaners I usually go to have it ready the next day, 2 days max. Even when I went in on Tuesday they were not ready. I was told they would be ready Wednesday afternoon but I really needed my shirts by Wednesday morning so I had to go out to buy a new shirt. So disappointing.

Absolutely outstanding service from start to finish! Ace Dry Cleaning goes above and beyond to…read moremake sure every item is handled with care and returned looking absolutely amazing. The quality, attention to detail, professionalism, and customer service are truly exceptional. You can tell they genuinely take pride in their work and value their customers. Everything was fresh, spotless, beautifully pressed, and perfectly cared for. The staff was friendly, welcoming, and incredibly helpful! Especially Shalon. If you're looking for a dry cleaner you can trust with your clothes and count on for excellent service, look no further! I highly recommend this business and will definitely continue coming back. Five stars all the way!

best service with a smile. Fast!! Smiles…read moreAnd great prices Always willing to help and meet your needs

I spoke with the owner and he told me about the history of the shop. Good service, good quality,…read moreand kind of people.

I've gone to this cleaner for about 5 years and most of my experience has been great. The pricing…read moreis good and I've never had any issues with my dry cleaning. They also do a great job with alteration and the pricing is fair. But they do get busy so alterations usually take a while to get back. That all being said, my most recent experience was really awful. I dropped off 5 t-shirts to be hemmed, which I used to do frequently.. They've always done a great job but the last time they all came back a bit long, off by about an inch. Now, I've never had them measure me in the store. My wife and I both work in fashion and have a lot of experience taking measurements so I just let him know how many inches I need taken off. This makes it much easier and faster to drop off and has never been an issue in the past. So I took the tshirts back in and let Mo know that they were off by about an inch. I said "I think maybe your son might have just wrote down the measurement wrong". He immediately got defensive and told me that he was the one who took this order and not his son. The he said that's why I should always have them take the measurements in the store. I was a little surprised by his reaction since we've always had great interactions and I didn't approach him aggressively at all. He told me to try all the shirts on again and that he couldn't take my word for it that it was just an inch off. I complied and tried them on. Afterwards he told me that they never take responsibility for any alterations that aren't measured in store themselves. And I said "oh I didn't know that because I've always just given you the measurements. It's not a big deal I think it was just an honest mistake". He then insisted again that his son didn't take the order and that he could show me the camera footage to prove that he had taken the order himself. I replied, "I know it was your son because it was my first time giving him an alteration order. I usually talk to you." Then he went on to tell me that his son is very smart and never makes mistakes. At this point it was getting very frustrating and he continued to imply that this was my mistake and he was doing me a huge favor in fixing this. I mean, he repeatedly states that his son is very smart and never makes mistakes. (I mean, who never makes a mistake) So I finally told him that I didn't need the work done. I could go somewhere else. I didn't appreciate the implication and he started to chuckle in a very demeaning way. I walked out with my clothes and went somewhere else. Honestly, it's been probably 6 months since this happened and I'm still shocked. Because the work has always been good and my experiences have always been great. Not sure if I caught him on a bad day but I don't feel comfortable going back. I want to be fair because they do great work and price fairly. My suggestion is to always have him measure your alterations for you to avoid an experience like mine.

Don't go here. Rude, unprofessional and incompetent. They can't even dry clean clothes properly…read more The obese woman there is a problem. Your clothes deserve better.

---AVOID--- Over a month after dropping laundry off and I still have not received it all back. A…read moreshirt was missing at pickup 3 weeks ago, was told they would replace it. Nothing but excuses and delays since then. You'd be better off giving your clothes away to the homeless people across the street in Sunset Park. At least you'd know from the outset you weren't getting it back, instead of wasting your time getting jerked around by these people. Their actions speak louder than their words: "If we lose your clothes, it's your problem, not ours".

I've used this place at least a dozen times for both my clothes and my husband's. The frustrating…read morepart is that they're almost good -- and that's exactly the problem. Every single visit comes with some kind of mistake. Always small. Always avoidable. Always something that requires extra time and follow-up that I don't have. Examples: * I brought in my husband's shirt specifically to have the tag and loose threads removed. I clearly explained this at drop-off. When I picked it up, they had only dry cleaned it. The actual request wasn't done at all. * Another time, I brought in a piece to have a zipper fixed and explicitly said do not dry clean it. They dry cleaned it anyway -- and then charged me for it. * I brought in a sweater with multiple visible spots. When I picked it up, several spots were still there. I pointed this out to the manager, who told me it would be re-done at no additional cost. When I came back? There was an additional charge. This is the pattern. You have to micromanage every single instruction or something gets missed, ignored, or changed -- and then you're the one paying for it, either in money or time. I don't have the bandwidth to triple-check basic requests or argue over charges that shouldn't exist. Mistakes happen, but when it's every time, it's a systems problem. I'm done using them and wouldn't recommend this place if you value your time or expect instructions to be followed the first time.

Its very good service the staff is awesome they do a good job on your clothes . The staff do listenread more

I had several items altered, all were a perfect fit. If I ever need anything altered again I will…read morereturn .

The seamstresses here are knowledgeable and helpful. There's a young girl at the counter who's…read morenothing but argumentative, abrupt, and rude whenever I come in. It's been almost a year since I dropped anything off because of her, whereas before I was in weekly with several items for alterations & dry cleaning. No price sheet I could see. I think (?) alterations are $25, which is pretty steep. While this is convenient for SoHi residents I've returned my business to an alterations site across the 15 I frequented for years, where alterations are $12 or less, the staff are friendly & warm & my garments come back as expected. I may return some of my business here one day, but until then..,-123

Great friendly service!!!! I've always had great experiences…read morewith this company I will return and I recommended highly

The lady upfront was so nice and accommodating. Had my items ready sooner than expected since I did…read morea last minute drop off. Reasonably priced and conveniently located next to Walmart and other stores.

I got ripped off. Was quoted $25 per shirt for alteration. They charged my card $29 per shirt. The…read morewoman at the counter kept saying, "I know I quoted you $25, but 'she' charge more." When I suggested that I get them for the quoted price, she just gave me a blank look.

I brought in a silk Ralph Lauren blouse to be cleaned. The…read moreowner and I both looked at the cleaning instructions that stated Hand Wash!... So I said OK then hand wash it! She then proceeded to mark the stains with red tape. It was brand new, and I just wore it to 1 Christmas party! I dropped it off on Saturday and was told that it would take until Tuesday. I said no worries, I just wanted it cleaned nicely. I picked it up today, paid for it while waiting, then proceeded to to look to see if all of the stains were removed (they were not) and instantly noticed the shine was gone, and the shirt had been dry cleaned, and totally ruined! No apology!... Just an incredibly rude, & agitated owner! She figured that she'd return my $8, and then just disappear & walk away! Unfortunately, a Very Poor way of doing business! I'm guessing she already has plenty of customers For Now! It's Truly a shame, since my entire family liked this cleaners! Well live & learn! Happy Holidays To All! ~