The two men were excellent and did a great job working together as a team they made me feel…read morecomfortable and I knew I was in good hands and I like the way it looks

We couldn't be more pleased with the friendly and knowledgable owner and technician we met. John…read morewas so concerning with our problem we had with our Mobility Scooter. We felt like we had finally had found a Company that actually cared about their customer. Thank you guys for being there and continuing great customer service. We will always be back. Like someone else had said may years ago "you ABSOLUTELY will not be disappointed" Thanks again, Mark and Christy

We took a ten day cruise from Ft Lauderdale. My scooter as promised was waiting in my cabin. I…read morewas a first timer and will never take a cruise again without the use of a scootaround scooter. Easy to drive and made negotiating the ship so easy. FIVE STAR RATING

julie the server was top shelf, courtesy, friendlyness, gets your order creectly, knows customer…read morerelations!we will be back! bill n

Extremely professional, courteous, compassionate. He goes way above and beyond to help you.read more

Went in for a scooter charger and Tony took care of me. Place is very nice and they have what you…read moreneed. Thank you, Tony!

Incredible service, hands down! 10 out of 10!!! Johanna and…read moreher team are extremely knowledgeable and patient. They provide many options and look to find what tailors best for you. Shall you ever find yourself in a predicament that you need mobility services or equipment, this is the place to come!

I was on a cruise & during transport after cruise my scooter became disabled. I have very limited…read moremobility & was in Ft Lauderdale & had a flight to Massachusetts in the early evening. I immediately went online to try & locate a repair service. I was at a family members home in Ft Lauderdale & called Total Mobility Services. I was in panic mode because without my scooter I would not be able to travel alone & get my flight. From the moment I spoke to this woman Johanna she calmed me down & assured me she would do anything to help! She asked me for my location & placed me on a very brief hold & told me there was a driver making a delivery not far away & made arrangements for him to pick up my scooter & bring it in for repair. Julius was friendly & amazing! Johanna called me back & stated Fernando the Tech was able to fix it & Julius the driver who picked it up would return it! This entire process was less than two hours & I had it back in plenty of time for my flight. This team of workers Johanna, Julius & Fernando were AMAZING! I have never experienced customer service at this level, and the price for this service was extremely reasonable! Thank you for all your help & your Team is A+++. Your Company is Strongly Recommended! Great Teamwork!

I ordered from this company and got a good price. They were courteous and responsive…read more More impressively, my Mom, who this was for, unexpectedly passed away. Barry (sp?), the customer support rep, went above and beyond to get the order cancelled and money refunded. That's true customer service. I would highly recommend these folks. They are competitively priced and very customer focused.

I did my research for electric mobility scooters and went to several different companies to test…read moremodels. Hands down the service and quality of products at Mobility Scooter Direct was the best option. The Sales person Justin was extremely helpful & informative. I ended up purchasing a Pride Revo 2.0 which is an excellent scooter for a wholesale price. They even helped me load it in my car during a rainstorm which was very much appreciated... I would definitely recommend them for any mobility issues! Sincerely, Anthony Kest