They caught a very serious medical problem with my son, blood clots. I believe they might have…read moresaved his life. Wanted to express true gratitude. Thank you!

If you don't make an appointment before you come to this WALK IN CLINIC you will sit there all day…read moreuntil the appointments are done and the nasty toddler who mans the front desk has a less than room temperature IQ

I don't know why the business is not on Yelp yet! But this is a great event care facility, fast and…read morenearby! Minus one star for no direction of parking. Busy neighborhood, I parallel parked somewhere I prayed I was not going to get towed! No street signs anywhere. Lots of j-walkers too! Receptionist was friendly and was so physician .

Was seen by Dr Annabel Yuen, today. She was very professional and caring, my experience today was…read more5 stars. Thank you to Megan.

Went here on Monday July 14th 2025 for a follow up appointment with Dr. Lau. The reason why i made…read morean appointment quickly is because I needed clearance for my new hearing aids, and that audiologist suggested that I follow up with my doctor due to something. On the 7th, after my appointment, I had messaged my doctor asking for clearance for hearing aids and to investigate something called Type B. Applaud Dr. Lau for communicating effectively via the patient portal, and taking care of it right away. I went to this appointment with my mom, just so she gains a better understanding. Dr. Lau did a good job communicating with me about my past hearing test, and was able to put together the situation. He also used a microsope to look inside my ears for any fluid, and didn't find any. He also gave me all the information and prior hearing tests to back up the information. highly recommend Dr. Lau!

I am new to the Garnet Health System but so be far enjoying it. This office is smaller then many…read morewhich during COVID times especially is very nice. When you arrive there is a designated number to call where they will verify your health state and then they will meet you at the door. The parking lot is big and it is located in the shopping center near the McDonalds. The staff is friendly and willing to help.

My review is mixed. I have had lovely interactions with the front desk staff but Dr Shah, though…read morevery thorough, is lacking in kindness, patience, and bedside manner. He has been helpful but yet very condescending and disrespectful. I have felt completely shut down and unheard when trying to talk to him as if he doesn't care because he has referred me out to a million other doctors. I thought that as my primary doctor he should care about how I am feeling overall. He goes so quickly that it's rushed and there is zero room for compassion or discussing anything, he cuts me off, he doesn't seem interested and is very patronizing. I have literally left there in tears a couple of times. It is NOT OK!! He may be thorough and I appreciate that but the other stuff has made me get to a point that I don't ever want to have appointments with him anymore.

Staff is great, billing?! Nope! First, I got a bill for over $1,000 for my surgery even though I…read morehave medical insurance. I had to call and have that corrected. Now, I come home to a letter in the mail from a debt collector stating that I owe $100+. Again! I HAVE MEDICAL INSURANCE!!!! I will not be coming here ever again! I will also be sharing my experience with everyone I know that goes there! I have a clean credit history with 0 debts and now this?! Really?! And of course they're closed now so I have to wait to get in touch with billing tomorrow. So disappointed with St Luke's.

Went here three weeks ago in severe pain due to a sinus infection. I had green snot and blood…read morecoming out of my nose and had been running fevers. The Nurse Practitioner refused to give me antibiotics, insisting my issue was viral. She told me to go home and use a Neti Pot and a humidifier. I did exactly that and only got worse. Went in again tonight. Another Nurse Practitioner. She wanted to know why I didn't follow up with my GP. My GP is an hour from me and I cannot drive due to the dizziness of this infection. She scolded me about this as if she were a school nurse (I am a 50-year-old woman) and resisted the idea of giving me antibiotics. This one told me to use a decongestant to dry myself up, contradicting the previous instructions to use a humidifier and a Neti pot. I explained that I have been living on OTC decongestants and antihistamines, as well as prescription pain killers, which don't help. The entire left side of my face was in severe pain, my teeth hurt as if someone was hammering nails into my jaw. The green snot and blood has only increased -- and she wants to send me home without antibiotics? I emphasized the pain I was in and she said: "I'll give them to you...this time." as if I were some drug addict looking for a fix. Are antibiotics the new recreational drug of choice? What gives? Why are these women so against giving proper treatment for what is so clearly an infection? One shouldn't have to beg for antibiotics!

I went here today because I hurt my foot last week and was concerned it might be broken. I walked…read morein today, saw a doctor, had x rays, had them read, and was given an appointment to see a podiatrist (foot doctor) on Monday(It was broken, haha). They gave me a boot to wear and I was on my way. This was all done within an hour. I have been here multiple times and highly recommend it. I love the blonde doctor and all the nurses that work there. They are very personable. 5/5

Overall I've had good interactions with the organization as a whole but don't choose Dr Gohel as a…read moredoc. She is a competent enough doctor but her office manager is a self important Nazi who will man handle you if you dare to ask for her help. I just had a back surgery and wanted a telehealth visit with th doc. Ms Frazier told me that since I hadn't seen the doc ( my PCP) I had to come in person per policy. I emphasized that I cannot move and asked her to look into making an exception. She got very short with me taking the tone of a kindergarten teacher speaking to a child. So, in summary, if you enjoy being spoken down to for daring to ask a scheduler--Ms Frazier--to speak with the doc about making a reasonable exception or some equally reasonable request then choose dr Gohel as your Doc and enjoy the condescending, dominating attitude of her head office manager. Lord knows how she treats waiters or others in her life over whom she has some kind of power--but hey, if ur into that sort of thing then you know where to go.

I've been here a few times and I've always had good care. The staff is very friendly and helpful…read more. We actually saw a nurse practitioner, Lynette. She was very patient and knowledgeable. My son hurt his ankle and we wanted to make sure nothing was broken . It's very convenient. They can do x-rays on site and received the results via phone call within an hour. I also took him last month when he had the flu.. They have long hours and it's very convenient, especially on weekends I would go here again if needed.

The only provider I will see is Linette Agarwal. She is the only one that generally cares. I just…read morewent there for an URI and was still tested for Covid and flu which I had no symptoms of. The nurse said maybe it's the Rockland strain. Jamie who I'm not even sure is a doctor was rude and short. I know my body and what it needs when I am sick. Janet I will never see nor will I see Greg Strauss who is also not a doctor and just brushes you off like you are a nut as he did with my mother years ago who has Parkinson's. Yeah the place is nice and the dragon is cool to look at. As far as care Rockland Urgent Care is not the place to go. Unless you are seeing Dr. Agarwal!!!