Thank you Chat at the Ames AT&T store for helping us is restoring the internet on our phones…read more. great service!!

This store is under new management! Hannah helped our family sign up for a brand new unlimited…read moreplan, add a line, and buy a new phone all in under an hour. She was very knowledgeable, kind, patient, and helpful. I didn't get the pleasure of working with any of her employees, but I am sure she's working hard to build a team of people with similar qualities!

Pretty messy and frustrating experience at the Ames US Cellular. I wanted to create my own account…read moreafter sharing a joint plan with my mom, who lives in another town. The process to create this new account was not well explained and required two trips to the store and several phone calls outside of those trips just to transfer the paperwork my mom had signed to an associate at this store. When I went in the third time to finally set up my account, I was told the paperwork could not be accessed even though I had been assured by another associate that they would have no problem getting to it. Fortunately, an associate called the out-of-town store and got an image of the paperwork transferred so I could finally sign it and start the process to open my own account...and then they had technical issues and STILL couldn't open the account. So I left with the understanding that I still did not have my own account or service plan with US Cellular. I went to Verizon to open an account there. Of course, they also had technical issues and did not get my number ported over for another two days. Within those two days, I got a text from one of the US Cellular associates, Joe, saying that my account had been created and that I could finally upgrade, which I took to mean, upgrade to a better phone and choose a plan for it. Lacking the time to once again visit the store and being already invested in Verizon, I did not respond. Once my Verizon service had been activated the next day, I called US Cellular and learned my service had been cancelled. Last week, I got a bill from US Cellular for a full month of service. I did not believe I had signed up for a service plan in the first place and had not signed anything aside from the transfer paperwork (which I was not given a copy of). When I called this store to ask why I had been charged for a month of service, Joe said that by signing the transfer paperwork, I had agreed to sign up for their basic plan. This was not explained to me in store or ever. I assumed I would sign the transfer paperwork, create my account, sign up for a plan, pick out a phone, then get that phone activated with the new plan and on the new account. Nobody at US Cellular told me otherwise. Furthermore, two days had elapsed from the time I was texted about my account being created to the time when my number was ported over to Verizon. So I had inadvertently used two days of service total. And was then charged for the full month. Joe said it was policy to be charged for the whole month regardless of what I had actually used. Great policy. Fortunately, the US Cellular customer service folks were very helpful and got my bill down to less than $5 for my two days of surprise service. So, I guess be careful what you sign at the Ames US Cellular, be prepared to waste a ton of time trying to figure out basic things, and be prepared to be billed for a lot more than you expect.

Nov 4, 2019 we went to upgrade our phones..Sales Associate Danny Thomas was friendly, personable…read moreand very helpful. I honestly dread the the whole update the phone process, it never flows well! Well, I still dread it and it didn't flow well, it was a very lengthy process due to all OUR circumstances. Danny eased some of the pain of it as he was patient and made several calls to ensure the best for us his customers. Thank you Danny!

Nice, new store, built where most folks thought was gonna be Ames' OliveGarden(lol). I've shopped…read morehere a couple times since it opened a couple months ago. They have a large amount of grocery and household supplies, most of which is priced at $1.25 each. I was in here a couple days ago to purchase some household cleaners and some drink mixes. They have a very nice supply of both. So I went in and purchased at least one box of most of the drink mixes and I'm going through those to find out which ones I like the best. I've gotten 3in1 shampoo, conditioner, body soap in these stores before and have been satisfied by the products. For me, this store is closer to where I live. Plus I don't have to go walking a long distance just to get to the back of the store if there's something that I need there. Granted it's no Walmart but it's sufficient for people who don't have the resources to make it to your local Walmart. As I said before most the prices are $1.25 an item, but you will find some supplies and foods that are 3 to 5 dollars per item, so best to pay attention to what you're looking at and what the cost is going to be. I really like these stores, and I got onto TikTok DollarTreeDinners account, and despite me not cooking, I like seeing these videos, because if I do decide to cook, I know where I can get what I need to buy for a recipe, and the prices aren't exorbitant. Marcy diner tantrum scale five out of five no screaming kids. CyHawkApproved. They have friendly staff and lot parking.

The only guy that I've seen working there is condescending. He likes to try and talk down to you as…read moresoon as you walk in the door. If he can con you into buying anything he will try his best. Do not listen to any words that he says he is the worst GameStop employee on the planet.

My all time favorite location for getting video games, gamer memorabilia and general info on…read moreanything video game related. The store is always nice and organized, the employees are friendly and willing to help, the manager Matt always has a smile on his face. They go above and beyond in making sure I'm fully satisfied with shopping there. Every time I go there something amazing is happening. Last week came in to a shopper with their own Darth Vader helmet on and it brightened my day. Gamestop will always have my support (with upcoming video games they will also have half my paycheck lol). I wish more stores where like this.

I've been going to Bike World since I came to college in 2021. They're very skilled, customer…read moreservice is amazing, and all employees are very knowledgeable. I recommend Bike World to anyone looking for great service at an amazing price. Thank you Bike World for being an example of how customer service should be!

"Bike World of Ames": Like Trek bicycles and accessories! Great selection! Great…read moreKnowledgeable & Friendly Staff! Great Service! Just purchased my third Trek bicycle from Steve, a FX4 Sport with carbon fiber frame & fork. Rode it home on February 10, 2025 just before our big snow storm. " Nice Bike !!!" Now ready for spring! Jack Burkhalter

6/13/26 We've been…read moreto this location a few times now, and each time has been pleasant. We're not pressured to buy anything or feel uncomfortable. It's nice to be able to walk around and look at things without being followed or pestered constantly. The store is brightly lit and very well organized, with a wide variety of merchandise. Each time we've gone in, we're greeted with a smile by whoever is working. The employees are also very knowledgeable, non-judgmental, and easy to talk to, which is a huge plus in this type of environment. There also tends to be some sort of sale going on each time, which is always a win lol. Plus, the prices are pretty reasonable compared to other similar stores/online. If you're looking for an "adult" store, this is definitely the place to go.

Well I'm impressed little Ames even has a sex store! For a small town it's not so bad. They are…read morelacking a tad bit in some of the sex toy aspects that you'd likely find in a city, but there are a lot of cool costumes and a VERY diverse pornography collection. I didn't expect to see any ethnic porn or interracial porn but there's a whole large section. And if you'd like a hookah pipe and a little hookah, they sell that as well! I just checked their website and everything they are lacking in the store the website makes up for. The people working there are nice, friendly, and professional. There's also a back area that I think people can pick out a video and watch in a private room for one. There are multiple rooms and multiple videos - for a price, mind you. If what goes on in there is what I think goes on in there, then I hope they wipe those rooms down with disinfectant wipes afterwards.

My decently healthy and mobile Dad uses a walker. When I come to Ames for a visit, I usually get a…read more"to do" list to help him out. That often includes a trip to Walmart (wine, cat litter, etc.), the Bank, take him to appointments, and in this case arrange to get that walker fixed. This time around, only a series of brake-related adjustments were required, setting him back maybe $30. Next time the walker goes out, a full replacement will be required of which Choice Medical has a number of options. I'm happy to help out and really appreciated the guy who fixed the walker. And as we're all on the same escalator, good Karma is very important.

Absolutely GREAT experience! They worked with us to get every single thing we needed for going…read morehome. They offered several suggestions and gave us ideas specific to our situation. EVERY interaction from the first inquiry to delivery was professional, prompt and comforting. Thank you so much for your help during this difficult time. It was so comforting to us to know we had you as an advocate to help navigate insurance and everything else we needed help with. We could not have done it without you!!!

Great customer service! They graciously replaced my very old battery while I waited and couldn't…read morehave been more helpful.

I want to give a shout out to Anthony, Karina, and Mike forgetting my car back on the road quickly…read more I have an Audi that I discovered requires some specific programming for the battery management. Typically that requires the dealer involvement. The closest Audi dealer is in Des Moines and not terribly convenient to get to. They went out of their way to help me out, Got my new battery installed, got it programmed and I was on my way. Car is running like a champ! Thank you!!