I can NOT! Can Brag and Rave enough about this Doctor owned Surgery center! This is a well Oiled…read moreMachine here!! They run a Tight Ship! From my very 1st phone call with Mitzy to my amazing nurse Alejandra!! Omg to my IV Lady Melissa W and Dr Lin the amazing Anesthesiologist!! And last but not least my RockStar Artist Cosmetic Surgeon DR.David Davila! The best of experience!! Hands Down !! I had Tummy Tuck with Lipo and Fat Transfer (BBL)! I'm 55 and finally got to do this for myself!! Thank you Thank you ‍

CyFair Surgery Center is a one story physician owned facility. You must register online through the…read morefacility portal then a registered nurse will contact you to follow up on updated labwork, medical authorization, and doctor releases. Someone else contacts you regarding financial responsibility to be paid upon arrival, no payment plans available and all major credit cards, debit accepted. There is adequate parking on all sides of the building with a portico in front. The building and the parking lot looked clean and I felt safe. When you enter, there is a sizeable waiting room with the checkin desk to the left of the entrance. The staff that I met was cordial and friendly during my entire visit. I was led to the surgery waiting area to receive an IV and change into surgical scrubs. They request you wear your own warm socks. There are at least 5 curtained off rooms with recliners and clipboards. Prior to designated surgery time, the nurse directed me to the surgery area as I walked behind her holding my IV Bag. The room was large and well lit, as the anesthesiologist set me up. When I awoke in the post op surgery, the staff quickly put my clothes on and put me in a wheelchair. Since I was still feeling the effects of the anesthesia, they wheeled me into another room to exit the building near the portico and placed me in a reclining chair. There I slept until I was roused by my daughter. Then we left. I had a pleasant experience and recommend this facility.

The staff here are wonderful. It's challenging having to take a family member to urgent care, but…read morethey are great at calming everyone down, whether patient or family member. I really like the people and the facility itself. It's incredibly helpful to all of us to know that you can get ER or Urgent Care assistance in the same place, depending upon the problem being treated and its severity. How wonderful is it to have a Doctor on hand. The service is very quick. They gather all the data and quickly get you settled in a very cute treatment t room. Look at those pictures. The greeting at the front desk upon arrival is friendly and helpful. I really like this place. I'd rather I didn't need to go, but it's great knowing that there is a doctor and competent staff to see to your care.

Today we walked in to the urgent care with a broken ankle. My wife was is visible urgent pain and…read moreit's been over 1 hour and they have not tended to her. Decided to go to another facility so that she can be taken care of. Very disappointed in their service

When the neurologist that has treated me for over a decade took a sabbatical earlier this year and…read moreclosed her practice indefinitely, she referred all of her patients to Dr. McDonald and Dr. Gaffney. With access to my medical records and about eight weeks out from my scheduled exam, I called this office to schedule a new patient appointment. Over the course of a three-day period, no one ever answered the phone at this office (281-465-4050). At varying times, I would be prompted to either call back at another time or leave a message and my call would be returned "by the end of the business day" because they were "busy helping other patients." Twice I left very detailed messages. I never received a call back from this office. Lower than a one-star rating: if a doctor's office can't get their front desk to answer the phone at ANY time during the day (I called on and off for multiple hours over the course of multiple days), and then phone calls are not returned after messages are left -- forget it. If this is an indication of how you and your staff treat your patients, you're not a physician I'd want to see anyway. Located a different doctor. Their office answered the phone on the first try and I was able to make an appointment immediately.

Receptions and nurses are the best, so attentive, Kim at front desk made sure that you are well…read moresupplied with water, chips, coffee, and snacks which are available to every client. Wait time for first time patient ran a little long, tho! Dr. Gaffney came in and very quickly did his questions before sending in a nurse to do a memory test, she was very efficient and nice. Overall visit was about a 80 if I had to rate it, doctor really seem to be in a rush.

They invited me in for a job interview the woman seemed nice and I am qualified for the job had my…read morecertifications to be a cna and bls. I have more than 10 years of experience in wound care and taking care of a double amputee as well as doing the Hoyer lift. I was told someone would email and call me even if I didn't get the job. Nobody emailed me nobody called me I called them nobody answered. I thought the staff was nice the place was clean the residence outside they were playful and friendly. They probably didn't call me back because I told the front staff that a man in a wheelchair started to roll away he kept saying he wanted to leave and they asked if a staff member was outside guess someone is supposed to sit with them and no one was.

I came here for an interview. I was emailed to come in for a scheduled interview. I showed up on…read moretime and upon arrival, nobody knew who would be doing my interview. I applied online, but the receptionist told me I had to reapply in person on paper. After taking 10 minutes to fill out all the pages, I was then told to wait another 20 minutes for someone to come see me. After 20 minutes, I was told to go home and somebody would call me to reschedule because they were busy. I got a phone call a couple days later about my application, and they said they would reconnect with me in a week. It overall seemed so unorganized and not respectful of my time whatsoever. Do not apply or waste your time here.

Dr. Nguyen and his office staff are great! My husband has been a patient here for over 10 years,…read moreand we have always had a wonderful experience with them. They are caring, professional, and genuinely great to work with. If political memorabilia in a doctor's office is enough to make you decide not to receive care there, then perhaps this simply isn't the office for you. Personally, we have never had an issue with it, and it certainly does not change the quality of care we have received over the years. It seems to me that some people are allowing their political views to overshadow what really matters--the quality of the doctor and the care his office provides. If you have a problem with the political memorabilia, you have every right to choose another office, but that doesn't take away from the excellent care we have received from Dr. Nguyen and his staff. PS: I LOVE THE MEMORABILIA THAT IS DISPLAYED!!

Dr. K. Nguyen may be a knowledgeable neurologist; however, my experience with his office staff,…read morescheduling practices, and overall patient care environment was extremely disappointing. The lack of professionalism, communication, and respect for patients' time significantly undermines confidence in the practice. Today, my 90-year-old mother, who has Alzheimer's disease, had a scheduled 9:00 a.m. appointment. We arrived at approximately 8:50 a.m., checked in on time, and waited. At 9:30 a.m., after receiving no update, I approached the front desk and asked how much longer we should expect to wait. I was told that Dr. Nguyen had four patients ahead of us. Given that our appointment was scheduled for 9:00 a.m., I was understandably confused. The staff member simply stated that he would be with us shortly. At approximately 9:40 a.m., we were called back and taken to Room 5. While waiting, I noticed political memorabilia displayed in the patient-care area that I found inappropriate for a professional medical environment. Having worked in corporate America and higher education for more than 30 years, I believe patients should be able to receive medical care in an environment that remains professional and welcoming regardless of their personal or political beliefs. By 10:30 a.m.--an hour and a half after my mother's scheduled appointment--we still had not seen Dr. Nguyen or received a meaningful update. I left the examination room and asked to reschedule. Rather than expressing concern or apologizing for the delay, a staff member again told me that four people were ahead of us and that we needed to wait. I explained that our time should be respected just as we respected the physician's time by arriving before our scheduled appointment. The staff member threw her hands in the air and directed me to speak with someone at the front desk. What was particularly troubling was the apparent lack of concern for the circumstances. I explained that I was accompanying a documented 90-year-old Alzheimer's patient. Anyone who cares for an elderly person with dementia understands that getting that individual prepared, transported, and to a medical appointment on time can require considerable planning and effort. I was then told that Dr. Nguyen "always runs late" because he goes to the hospital before coming to the office. If the practice knows that the physician routinely cannot begin seeing patients at the scheduled time, then appointment times should reflect his actual availability. Patients--particularly elderly and medically vulnerable patients--should not routinely be scheduled for appointments at times when the physician is not reasonably expected to be available. Even more concerning was the staff's attitude that this was simply normal and that patients should accept it. There was no apology, no proactive communication, and no apparent recognition that expecting a 90-year-old Alzheimer's patient to wait indefinitely is unreasonable. If the office knew the physician was significantly behind schedule, a simple phone call or text would have allowed us to adjust our arrival time. Instead, we arrived early, waited approximately 90 minutes, and ultimately left without seeing the physician. I am also requesting confirmation that neither my mother's insurance nor my mother will be billed for a physician visit that did not occur. Medical offices cannot always control emergencies or unexpected delays. However, they can control how they communicate with patients and how they treat them when delays occur. Courtesy, transparency, empathy, and respect for patients' time should be basic expectations--especially in a neurology practice serving elderly and cognitively impaired patients. Unfortunately, our experience demonstrated none of those qualities. What could have been handled with basic communication and compassion instead became an unnecessarily frustrating and disrespectful experience. All for a 15min appointment that never happened!

Dr Hashmi recently performed an upper GI on my husband. He found a large malignant gastric tumor…read more He took biopsies and immediately sent him for a CT scan. To make a long story short, Dr Hashmi's incompetence caused a month long delay to receive treatment. We never received the pathology results from the biopsy that was supposed to take about 10 days. The office wouldn't send the initial results to MD Anderson. The CT scan was so poorly done it has to be repeated. The "oncologist" he sent us to was equally incompetent. I'd never suggest him to perform any procedure on my worst enemy. No one deserves to be delayed cancer treatment and I honestly think they did it on purpose when they learned he was seeking treatment at MD Anderson instead of his friend oncologist.

The entire staff is so pleasant and helpful. My wife initially referred me to them. I highly…read morerecommend either doctor.

I suffered because they wouldn't try antibiotics…read more The physicians weren't sure if I had a viral or bacterial infection, so instead of trying antibiotics to see if that helped they refused, saying first that my symptoms weren't present long enough to justify antibiotics, and the second time because they weren't sure it was bacterial. I suffered for ten days with debilitating muscle aches and sky high fever because I was told after four days that "it's probably viral" so it wouldn't do any good. I was left with no course of action or way to get help. I got worse and I couldn't sit up, lift a bottle of water, move sheets off me without help. Agonizing is an understatement. I saw another doctor after ten days and they immediately agreed to try antibiotics, less than six hours later I can move again. So perhaps next time, when you're presented with a patient who you're unsure has a viral or bacterial infection and they ask to try antibiotics on their second visit after no improvement you should try it. I'm writing this so that this can be a learning experience. The staff and physicians were very nice, and the customer service was fine. I really hope they learn from hearing my experience so that this doesn't happen to future patients.

I have used them many times in a pinch. Open late, take walk-in, and they are affordable. Mostly…read moreused for sports physicals but I have used them for minor ailments as well.