Cancelled my service but they continued to bill me. Now they won't refund me since I can't 'prove'…read moreI cancelled even though I had service with a different carrier. Thieves. Do not do business with them.

This company worked my dad to death for 8 years he built it up to what is now in this area and…read moreonce he it up they let him go with no commission he grew dialog one person at a time and was getting commission but now they are not paying him the commission for all his customers

Great service, local company with excellent rates for an outstanding internet connection!read more

From the owner: Futiva is a leading fiber internet and VoIP telecommunications provider serving Southern Illinois…read morecommunities with over 70 years of regional experience. Based locally in Southern Illinois, Futiva offers high-speed fiber optic internet services with speeds up to 1 Gig (1000 Mbps) symmetrical upload and download, along with comprehensive business communication solutions including hosted VoIP phone systems, Hosted PBX, and unified communications platforms. The company provides contract-free services with unlimited data and calling options, featuring state-of-the-art fiber optic technology that delivers faster speeds and lower latency than traditional cable or DSL connections. Business services include Futiva Hosted Communications with advanced features like call centers, receptionist solutions, mobility integration, and collaboration tools that work across multiple devices. Residential and business customers benefit from no-contract plans, unlimited bandwidth, and competitive pricing starting at $69.99/month for 250 Mbps service. Futiva serves the Southern Illinois region with locally-based customer service and technical support, offering satisfaction-guaranteed telecommunications solutions without long-term commitments.

This company sucks. Internet service always down. Will send somebody out 3 weeks later and you will…read morestill have a problem with service. Poor customer service, not professional at all. The reason they do this is because we only have 2 internet companies which is Extreme by Mediacom or Frontier. Their business practices needs to be looked into. I wouldn't recommend this company to anybody. We will be switching to a private internet company and I will let everyone know not to get Frontier.

I feel like I have to have support on speed dial- I pay $$$$ for fast internet but have almost…read moredaily outages and seem to raise the rate every other month- looking into Frontier cable

I am not satisfied with your Cable Service in Benton, Illinois right now. we have your Cable TV…read moreService and Internet Service and right now, I am thinking of switching to another service. the Internet goes off and on most of the time, and today, the TV Service locked up (every channel). you have taken some of the channels off, but did not decrease the monthly billing. j but then with the March billing, you increased the billing. that is not right. I m totally dissatisfied. this has been going on since Sparklight took over. also you cannot find a local phone number to call when you are having problems.

I have used SINC for everything tech related for the past few years and have never been…read moredisappointed. I trust them to take remote control of my screen and fix what needs fixing. I've made a wide variety of purchases from them and their billing system, phone service, home service, set ups and scheduling are all very professional.

From the owner: SINC, the total IT management solution for your business…read more SINC is the premier all-in-one technology company in Southern Illinois. SINC is the only technology firm that staffs both Microsoft and Apple certified technicians, allowing us to offer the widest range of services and solutions in the region. SINC is designed to help you manage everything technology related in one place with one point of call. At SINC, we make technology work for you!

promptly took care of business! Needed Wifi box, and a new…read morescreen protector. Great Service!

This is the worst customer service place of business I've ever been to . I'm shocked with Verizon…read morebeing as big as it is , they would have such poor poor people working in that store . Hateful, unconcerned , way too busy they act , not one other customer in the store . Awful . I will drive to wherever before I ever recommend or go to that store again !

Above & Beyond! Moving here and getting my business set up…read morewasn't easy. When looking for phones, I shopped around but quite honestly, the customer service from e-Tel is what sold me. From Sales, Customer Service & Products this place is top notch. Installation of my new phone lines was smooth. Shanna was a pleasure to work with. She cares so much to what my business needed and has exceeded my expectations. I highly recommend e-Tel.

Service drops to less than .5 of a mbps everytime it rains and sometimes for no reason. When you…read morecomplain they threaten to cap your service. http://www.speedtest.net/my-result/6331533222 (10.26 d/l, 0.60 u/l) http://www.speedtest.net/my-result/6331545311 (8.36 d/l, 0.64 u/l) Or just do so without warning seeing as I am paying for 12 mbps. They have blocked new reviews on their facebook page after I left one detailing this phenomenon and disabled tags after I shared speed tests as proof.