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    9 months ago

    Dr. Yu is wonderful. He is quick but listens to what I have to say. Very pleased with the care I receive.

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    3 years ago

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    1 year ago

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    1 year ago

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    5 years ago

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    1 year ago

    Dr. Yu works 6 days a week so I can always see him. He's great to listen and very thorough and caring.

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    6 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    6 years ago

    Great service just need to learn to pick up the phone when someone is calling to. Schedule or ask questions and get medical records

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    5 years ago

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    8 years ago

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    6 years ago

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    6 years ago

    The weekend front desk staff are polite, helpful and eager to make sure patients are taken care of in a timely manner. Pleasant experience.

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    9 years ago

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    7 years ago

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    8 years ago

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    8 years ago

    Two and a half hours and the still haven't seen my daughter. Not an urgent care facility. You could die waiting for help here.

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    10 years ago

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    9 years ago

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    American Family Care Trussville

    American Family Care Trussville

    2.0(32 reviews)
    0.2 mi

    If I could give them 0 stars I absolutely would. I went yesterday to be told there would be a 2…read morehour wait. So I left and scheduled an appointment for today at 2 and my boyfriend's at 2:15. When we got there and checked in online, we went to the counter to the same irritable woman working, she told us that it would be 2-3 hours, we said even though we scheduled an appointment and she replied yes... so we walked out to the car and got a text message as soon as we got out of the door and she cancelled our appointments. Absolutely the worst experience ever.

    I have a complaint against the NP at the Chalkville Mountain Branch in Trussville, AL for the very…read moreunprofessional service I received when I visited at 8 am 1-4-2026. When the NP came into the room at 9:40, I explained I have had nausea and vomiting for 24 hours. She proceeded to tell me, "Well, your covid and flu test were negative." I informed her I had not had a covid or flu test, and she left the room. She returned several minutes later, and I explained again I did not have covid or flu symptoms. I had nausea and vomiting for 24 hours, much like previous stomach viruses I had had. I at that time requested Phenergan for nausea. She rudely replied, "We don't have Phenergan here." I replied, "Well, whatever is similar for nausea." At no point did I ask for an injection. I did not suppose they had a pharmacy there, but I know perfectly well they have phenergan at the pharmacy where I have since purchased some. She offered no substitute for it. She had almost an air of disbelief of what I was saying, and I do not understand why. I didn't know any other way to explain nausea and vomiting. Then, she accused me of having some attitude, which from her previous behavior and snappiness is probably true, (and 24 hours of vomiting) because I found it disturbing to be given results of tests I had not taken and a blatant lie about phenergan. But she very obviously also had an attitude the moment she walked in the door, including giving me results from tests I had not even had and never even apologizing. Both our tempers seemed high at that point, and I just left requesting a refund of the $180. Upon leaving, I received a text discharge summary that I would like to have changed. It states "Patient left before being seen." That is another total untruth. I was seen, but for some reason, the NP did not seem willing to treat me correctly or if at all with meds for vomiting. Therefore, I would like my medical record to reflect the truth of AFC apparently could not fill a simple request of a patient for a commonly-prescribed anti-nausea medication.

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    MedHelp - familydr - Updated May 2026

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