Online registration for covid testing was fast and easy. I was contacted almost immediately by a…read morenurse and then shortly after by the doctor regarding the next steps in the covid testing phase. I will say there was total disconnect once I arrived at the site for testing . I received calls from two different phone numbers during the process , so when I arrived I called the original phone number I had been contacted on by the staff. I called and called and called. No answer! Finally , I decided to call back a random number from a missed call ( which I usually never do) and it was the Trussville location giving me instructions to complete my covid test. Once I got into the building, the nurse was nice and informative. The covid test was fast and didn't hurt. I was in and out in no time. They called me within a few hours with my negative testing results. I will say that the questions I answered online at testing registration were asked to me again by phone. Maybe that's a formality but seemed a bit redundant. Overall , this was a good experience with no serious issues. I recommend Medhelp if you need covid testing done.

Dr. Yu is wonderful. He is quick but listens to what I have to say. Very pleased with the care I…read morereceive.

Anytime I have pain, this is my go to and my Doctor is really good. The place is very clean and…read morethey are always professional. I went in pain and came out feeling much better. Thanks Dr. M!! His office nurse, X-ray tech and the man who gave me the spot was very nice.

Saw Dr. Maddox for multiple surgeries due to finger surgeries--fusion of distal metatarsal. The…read morequality of care provided by D. Maddox and his team is second-to-none! His office staff move quickly but in my experience, have always been flexible, welcoming, and efficient.

I have been seeing Dr Elliot for my chiropractic needs for about 8 years now. I now drive from…read moreCalera AL to Trussville AL to be seen. Not only does he do an amazing job and provide me with needed relief of pain...(he and his staff can also help with TMJ issues!) but he and the staff are beyond friendly and thorough. I was afraid of chiropractic care due to a few bad experiences where I came out with more pain. Dr Elliot has made me a true believer that it not only works but I trust him to do what is needed at each session. Dr Elliot is a true doctor..he is there to help you heal and has so much compassion. Just the best!

I have been coming to see Dr. Elliott for years. I was his patient at his office in Adamsville,…read moreand I continue to see him at his new office. He has done excellent work on me over the years, and his staff is very friendly. I have been to various chiropractors since my early 20s, and it is hard to find a good one. Dr. Elliott is a good one.

The type of care is like no other. Care from the providers they are literally come from a place of…read morelove, even if it's tough love. Office staff was friendly and has smiles on their face, even though thumbs patience that was the floor and after me were not as pleasant. They're great for primary care urgent care and even spiritual care. There was a patient that wasn't physically sick, but spiritually sick and came in as that they just needed somebody to pray with them and they literally did just that.

Dr. Hardeman is who my visit was with. She was extremely knowledgeable and provided me with great…read moreinformation surrounding the nature of my visit. From my initial interaction, the staff was very helpful and professional. Jessica was very nice and even went that extra step to get me a cup of coffee during my office visit! A nice STRONG cup of coffee! I love seeing scriptures posted throughout the facility. They also have calming sounds playing over the speakers. Very relaxing atmosphere for sure. I was really pleased with this office visit.

I went to see Dr Tran today for a block on the left side of my back for the first time. I explained…read moreto him that I sat on my wallet wrong on my right buttocks and hurt it. Without me saying anything else he told me he would fix that too. I never had a doctor that cared so much about his patients. Much love to him and thanks. I hope he sees this post Greg Miller

Dr. Mallempati: 5 stars His staff: 1 star…read more We made an appointment to see Dr. Mallempati in the Pell City location, which by the way, is not easy to find. He's only at this location one day a week, I think, and they use another doctor's office/optometrist (?) facility. There's really nothing that tells you he's there and when you're standing in line to sign in, there's a sign for a dermatology office and another for St. Clair Eye. We had to ask, "Are we in the right place?" So they took us back to a room within a few minutes - less than 30 minutes in the waiting area - and then... more waiting. We ended up waiting almost 2 hours and then finally someone came in and they admitted they totally forgot we were there. Ok, fine. They owned up to it and apologized, it's ok - we can move on from that. Dr. Mallempati was great, very thorough, and great bedside manner. He schedules an MRI and wanted us to come back after for a follow up. MRI was done and we return one week later. This time we saw him in his main location and thankfully, wait time was much better. His nurse practitioner saw us first and she was very thorough, but she interrupted us when we tried to tell her something and we had to make her listen. We saw Dr. Mallempati again, and he was great. He wanted us to schedule a nerve block which would be performed at Surgical Institute of Alabama. We immediately scheduled the nerve block for Dec 23rd, 2025 to be done at Surgical Institute, BUT they (Surgical Institute) would call us the day prior to confirm the time. No food or drink the day of the nerve block (prior to). Also, a 3 week follow up post-nerve block would be scheduled with Mallempati. December 22nd comes and by 3:30 p.m., we still had not received confirmation. We call Surgical Institute and the lady who answered the phone said, "What's your name? Oh yes, we have you down for tomorrow and they WILL be confirming this, but we're just really backed up. But you will hear something." We go to bed at 9 pm, still no word. December 23rd comes and we've taken vacation from work and are sitting here, waiting to hear. At 7:30 a.m., I call Surgical Institute and the lady who answered said rather rudely that that she had no idea what we were talking about, no appointment was scheduled for us. We repeated the story about how someone at her office said we WERE on schedule, and she kept repeating, "You need to call Mallempati's office - no one from there has ever sent us anything to do with your information." I called Tracy, Dr. Mallempati's nurse, and left a voice mail to PLEASE call us ASAP. By 9:30 a.m., we gave up hope and decided to eat/drink since obviously the nerve block wasn't happening. It's April 19th, 2026 and Tracy nor anyone else at OrthoAlabama Spine has yet to call us back. We've been completely ghosted by this facility, as if we were never there. We've told everyone we know to avoid this place - which is sad, because Dr. Mallempati is great.