We visited the Sovah Health ER October 21, 2025 about 8:00am. My daughter needed to be seen for a…read moreneck/shoulder injury. Which ended up being a pulled muscle or muscle strain. They were great. Very professional, customer service was excellent! We were in and out within about an hour through fast track. The only problem I did have was my daughter was prescribed a muscle relaxer that was not paid by my prescription insurance. I do believe they should have checked our insurance to make sure it was definitely covered. We ended up not being able to get the prescription. I give them 5 stars especially since you used to have to wait in the waiting room for almost 5-10 hours. This was 10+ years ago. Thank you SOVAH ER for stepping it all up for your patient's.

Awful hospital. My mother had dementia, fell, and broke her hip. The emermency room physican who…read morecalled about this couldn't stop laughing about how "funny" my mother was. Glad she thought dementia was funny. Surgery was needed and a few hours after the emergency room admitting doctor the surgeons called me. One of them was complaining because he asked my mother was happened, and she said she fell. His complaint was "how did that help him?" Seriously, the surgeon's only concern was how my mother made it difficult on him???? Really??? Avoid this place at all costs. Never never never go to this hospital unless you truly are on death bed's door.

I have only visited once but the customer Service was great. The doctor took her time and listened…read moreto Mr.

From the owner: Conveniently located urgent care facility offering prompt medical attention for minor injuries and…read moreillnesses. Our experienced staff provides efficient and compassionate care, ensuring you get the help you need, when you need it most.

I called ahead to see if they provided rehydration treatment for a night suffering from food…read morepoisoning. The receptionist said yes so my husband drove us over. We were the only patients and I was brought back immediately. The nurse took my vitals and wrote down my symptoms and health history. Kristen, nurse practitioner, drew blood to check my kidney function and electrolytes and hooked me up to an IV of fluids with an antiemetic. She was fabulous as was the entire staff. I was there for less than two hours and felt 80% better when I left. She gave me thorough and easy to understand instructions on reaching a full recovery. Thank you!

Went in because I couldn't hear out of my rt ear. I had gotten water in it when washing my hair…read more She looked in my ear for 30 seconds and said I had an ear infection. After 3 days of drops not working I went to Durham urgent care. MY EARDRUM WAS 75% BLOCKED DUE TO EAR WAX THAT HAD EXPANDED WHEN WATER GOT IN MY EAR!!!!! HOW COULD SHE NOT SEE THAT!!! After a different type of ear drop and ear irrigation I can hear! All I got from MedAccess were ear drops for an infection I did not have that cost me 70 dollars. Don't go herei if you want good care by a professional who actually cares about patients!!!

Hello Virginia, I am from North Carolina. However, I go to school in the Danville area. If you are…read morereading this DO NOT visit this hospital under no circumstances. This hospital is unsanitary as you will see in my videos. I brought my friend here because she has the Flu and when asked my a Res life assistant from my university to go sit back and wait with this young woman they told her she was on fast track. However, she is sitting in a room with a bunch of others who also have the flu. Is that even proper conduct? I am not the kind of character to judge because look at the area. The sad thing about all of this is that right now is the time to be completely clean because the flu is spreading like a plague and if you are not keeping up with the news it is deadly at the moment. But, I know are some of the good citizens out there that believe in donating and serving their community. With that being said please somebody start helping this community get back on track and cleaning up. It is sad to see that patients have to be admitted into filth and they already are not feeling well. Please if you are reading this and you work at this hospital I beg you to show your Danville family better. This is a shame.

Some of the worst service ever in an emergency room.read more

It was easy to schedule an appointment online. We arrived and checked in and were seen instantly…read more The doctor was friendly and made us felt comfortable. We will return if we need to!

Horrible. They cussed me and my mother out after we left and the whole office is just so…read moreunprofessional. I never make reviews but this place is so shitty. NEVER GO. They called my momma stupid like i couldn't hear and they just mad rude and disrespectful and act like talking to people ain't they job. Fuck his place.

Came here cause I was sick and worked until 6 and they have hours til 7:30pm or so I thought. Came…read moreto the door at 6:10 and lights are out and locked up no one answers the phones and no other urgent Cares open within my network.

Came here on a Sat morning around 9:30. Was greeted by a friendly receptionist promptly. I was the…read moreonly one in the waiting room and was taken back promptly after filling out paperwork. I had a sinus infection and allergy induced asthma. The physician extender came right in after the CMA got a detailed history and verified my meds. I got a breathing treatment, several prescriptions and walked out feeling 100% better all within less than an hour. BOOM Thank you ladies. I think this place is a well kept secret.

They are incredibly busy, but I would have appreciated a little concern or sympathy. I told them I…read morehad fallen and thought I may have a broken rib. They handed me a list of other places to go because they had too many patients already. It was in the evening and the first place I went to said they didn't have an X-ray machine. I could have gone to the other places but chose to go home because it was late. Plus I was not familiar with those places. The next day I made an emergency appointment with my doctor and got diagnosed and medicine for a broken rib.

I wish I could give ZERO STARS. HORRIBLE place. All the nurses and doctors there are LAZY and do…read moreNOT CARE. they stop taking patients at like 12PM yet close at 8PM ?? Very unprofessional. We already don't have many walk in clinics yet because the nurses and doctors there are LAZY ! They stop taking patients super early in the day and lie and say they have a lot of patients. I could write a book about how unprofessional and how slow this place is. HORRIBLE. wish I could shut them down.

Very affordable--I'm self pay with no insurance and it was $69 for a sick visit (strep throat). The…read morebuilding is new and nicely decorated and clean. When I went I got back almost immediately after checking in online first and was seen and diagnosed quickly. Satisfied with my experience!

I have used the Greensboro location InstaCare several times now for my family. (Camp physical, and…read moreillnesses.) Each visit has been excellent!! They have been quick, professional, helpful, and extremely caring. I would recommend them to anyone in need of a non emergency medical visit.

If you think you're sick, go ANYWHERE but here! The nurse is so rude and does NOT listen, she…read moredidn't even let me finish talking before she picked up the phone in the office to call the doctor. I have been sick for over a week, I KNOW when something is wrong with my body. I tried to explain to her that I had been tested for Covid, flu, & RSV, 6 days prior & they all came back with negative results. Being that I was still feeling bad, I requested to be tested again or even just looked at by a doctor. She said there was nothing they could do for me, even if they tested me there wouldn't be anything they could give me & if I wanted to be seen, I needed to go see the doctor I saw the week before. So rude, no empathy, almost as if I were faking something being wrong with me. So I left there & went & waited 2 hours at the doctor at the urgent care that I saw the week before, he literally walked in, listened to my lungs with a stethoscope & said you have walking pneumonia & prescribed me an inhaler, doxycycline, & prednisone. Do Better CVS! I hope anyone who is actually sick, never goes to this location!

Had an appointment today at 9:50. When I arrived there were 4 people sitting there and the check-in…read morekiosk had a "closed" sign taped to it. The others said that the health care provider had not yet arrived and and she wouldn't arrive for 30 more minutes. One lady said that the kiosk wasn't really out of order. She moved the sign and signed in. Clearly, they didn't want a record of wait times. Totally unacceptable. My husband had a previous bad experience and told me not to go there. I should have listened. I am now waiting at the walk-in clinic at the hospital. An hour wait. Not great, but better than what I was going to get from Minute Clinic.

Awful place with doctors and nurses who don't care and constantly say they are busy when no one is…read morein there

Yeah they nice! But they are slow I made an appointment online for 12:45 check in at 12:30 was…read morethere on time and it is 1:07 and still waiting. Why the need for an appointment then???