Went on Sunday afternoon after my husband fell. He had abrasions on knees and elbow. Severe…read moreswelling and bruising. They did X-rays and treated wounds. Staff were very responsive and concerned. Friendly staff were great.

I went to the Urgent Care clinic on Farrington Rd, Chapel Hill, this Sunday morning after it seemed…read moreI might have lost a tiny brush that I had been using for quite some time to clear out wax before putting in hearing aids. I knew I needed professional care - just in case the object was stuck in the inner ear. The clinic opened promptly at 8am as advertised and I was the 3rd one seen. The nurse, then doctor Nate, examined my ear and agreed the nurse would irrigate it. This was done at once. They found no evidence of any object in my ear. I thanked both people for their excellent, friendly, swift care. After church, back home, I found the missing object stuck in the bathroom sink drain, and sent a mss to the nurse and Nate letting them know and thanking them once again. I have had many medical encounters, and this was among the BEST in my 82 years. I hope my review will be shared with all wanting to know more about this kind, efficient and caring venue. THANKS AGAIN!

Had a terrible cold, and a non productive cough. To avoid it deteriorating into something worse,…read morewent to Cone Urgent Care at Wendover Commons. It was easy enough to make an appointment online, and there was a plethora of appointments available. I picked 9 am, hoping wait time wouldn't be too long. We were the first ones there, and we got checked in right away. The waiting room was clean and there was even a charging station! The nurse called us in less than 5 minutes, and because it was connected to Cone health network, all prior information was available to them, as well as the summary after-visit on My Charts. Both the nurse and the PA, listened to our concerns and I thought the care and check up was efficient and thorough. Lickety split, I had 3 RXs sent to the local pharmacy, and we were out in no time. One thing to keep in mind, even though you do make an appointment online, it will depend on what other emergencies come through, and typical approach of triage would dictate if someone comes in with a more serious issue, they might be seen before you. My advice always be prepared with an iPad, earbuds and a bottle of water! It will make wait times more palatable. Also recommend bringing in a mask.

Called to ask a simple question about the services they offer and immediately got attitude from the…read moreoperator.

Walked in early one morning since appointment wouldn't be available until later that day. Everyone…read morewas very friendly and helpful. My child was not able to complete a test there so they sent us home with a cup and we brought it back which was very helpful in her being comfortable as well as us not taking up space for someone else to be seen.

Nurse practitioner, Eve, was amazing. I had a brusque one last year and almost didn't return but…read moreI'm REALLY glad I did. What a great representative of CVS and nursing care she is. Thank you Eve.

Upon arrival of my schedule appointment the doctor was rude, dismissive, condescending, short, and…read moreextremely unhelpful. The doctor should not be in the field of health care of this is how she treats a patient. Do not make an appointment at this clinic it is awful.

I have been a patient of this practice for over five years and feel that I have to defend it. I was…read morefirst brought to the practice by my roommate who had used their services before. As someone comfortable operating as my own medical advocate and knowledgeable about the terminology, symptoms, and treatments, I have never had a bad experience. I have brought them asymptomatic and mostly-antibiotic-resistant (of my own making; a laboratory experiment gone wrong) strep throat, a sinus infection that presented as meningitis, and many other weird illnesses that had been incorrectly diagnosed at other venues. I always felt that I was in good hands at The NC Family Doctor because no matter what degree my medical provider had, what they had that counted was enough experience to actually get the diagnosis correct! To me, that is what matters. It also matters that they listened and didn't argue when I mentioned that the initially prescribed (and correctly, too, for most cases of strep) antibiotics weren't going to work and I needed a different kind. They asked clarifying questions ("How did I know? What was my motivation for requesting the different antibiotic?") rather than dismissing my concern out of hand as so many other doctors did to all the other members of my lab who also came down with the same strain of strep. I remain a loyal patient. However, I know what I am getting myself in to and others might not. It is a teaching environment. I have had nurses-in-training administer PPD tests - with my full knowledge and consent - and as students are wont to do, they missed their target with the needle a few times. I enjoyed having the supervisor use my arm as a teaching opportunity to explain the depth needed based on my subcutaneous fat. I learned something, too! When I went to them after being in an auto accident, there was a rad-tech-in-training and once again I agreed to allow her to work on me. Again, she made a few errors that resulted in a small amount of pain. If I was a person who took less responsibility for my choices, I might blame the practice for the minor discomfort, but I elected to be the guinea pig and I knew and own all that comes with it. It is not The NC Family Doctor's fault; in fact, I commend them for providing a learning opportunity. I also understand that they have a first-come-first-served model for urgent care. I have brought many friends there who don't have PCPs and sat with them in the waiting room, listening to CNN Health News on loop for hours, until I thought my brain was going to explode if I heard the same sound bites just one more time. I understand that waiting is frustrating. But at the same time, the illness didn't schedule itself in advance, so this is how it works. I've waited just as long in other doctor's offices when I DID have an appointment because they were "running behind". All in all, I'm satisfied, which is why I am still a patient. NB: I, too, have experienced troubles with the switching of systems and incorrect entry of my data. At present, my social security number is incorrectly entered in their system, and have had to go a few rounds with tech support over the current system for distributing test results claiming my account doesn't exist (turns out you can not log in from a mobile/smart phone browser). Those are legitimate complaints, but at the same time, office administration doesn't have anything to do with correct diagnoses.

I feel so lucky to have had this office assigned to me by my insurance. Staff is friendly, patient…read moreand efficient. Betty Haswell is kind, thorough and knowledgeable. Conscientious and attentive to what will be covered by insurance. Really impressed with the level of care at this practice. Location is super convenient for me too.

From scheduling to the office visit, everyone was nice and attentive. Scott explained everything to…read moremy son to where he could understand. As a Mom to a young adult, this was the most important part. I would highly recommend this location when medical needs arrive.

Today was my third visit to AFC on New Garden Rd in two years. All med staff is great including…read morefront desk - especially NP, Kim. (Scott, PA., is great too. He wasn't there today) Made an appointment last night for this morning. Wait time was very reasonable. Felt I was given the medical care I needed. Thanks AFC.

Great practice and even better Doctors! Dr Patel is wonderful…read more They care for Kids, teens, and adults. Sick walk-ins are available. X-ray and Labs on site.

Dr. Hoa Nguyen is the most honest and genuine doctor I've ever been treated with and truly Heaven…read moresent. Before being seen by her I was dealing with chronic disease and was doing the run around, my experience with other doctors were awful. She truly cared to keep medical charges as low as possible as I was being treated every month. While treating multiple chronic diseases she was honest that stress was triggering all my issues and recommended I change my environment. It took me some time but as soon as I did all the chronic diseases disappeared. I had been on 4 rounds of antibiotics and so much more medication. It has been 2 months and I'm so grateful for my new health and the honesty, care, support and treatment from Dr. Nguyen and her team. The best of the best. Thank you!

Sat on the waitlist for 2 hours before being sent home unseen because the clinic was closing. Do…read morenot recommend

I am so impressed with this Minute Clinic's Provider care!! Emily listened, did not rush me and I…read morefelt extremely comfortable discussing my concerns. The office was super clean and I did not have to wait. Thank you for everything, Emily!

They are so concerned and nice! So patient! The doctor or physician assistant was very helpful and…read morethorough!

Great experience, clean friendly, knowledgeable, efficient and accessible. Great follow up on…read moresubtle items too. Very thorough

I was seen at this care facility on Thanksgiving morning and the crew was ver gracious and kind…read more My wait was about an hour. Admitting is 3 pieces of paper and the ID/insurance. The facility is very very clean and the staff was efficient. Once I was seen by the PA I was in and out in 15 minutes with a diagnosis and prescription.

Wait takes forever no matter what time your appointment is they are extremely slow and don't…read morerealize people have places to be after the appointment.