I have been to this store twice in my life. The first time was over a decade ago when it was called…read moreShoppers Home Health Care. Some Shoppers Drug Mart (SDM) stores have a home health care store that is separate from the drugstore and is often next door. It appears that these home health care stores have been rebranded and are known as Wellwise by SDM. After my doctor's appointment, I was in need of a wrist spica splint for my slightly swollen wrist and irritated thumb. My go-to drugstore did not carry it. I visited the SDM at highway 7 and Warden. I got a helpful pharmacist who said that he only had a finger splint. He recommended visiting this Wellwise store. He pointed me into the right direction. The store is two doors down from SDM, which is next to T&T. On a Saturday, the parking lot is super busy with folks who cannot back out of parking spots to survive. After seeing a woman take her sweet time backing out and leaving in front of me, I swooped into a spot closer to CIBC and walked over to Wellwise. I saw the splints at the back of the store. Never having worn one, I had no idea which one I needed. I lined up at the front and a female staff member was great helping me out. She recommended the longer wrist-thumb splint. She gave me a medium to try. It fit, but I needed something larger. The one that I settled for is black with red trim, which reminds me of my high school colours. The other one that didn't come in a large was all black. I tried the former on and it was comfortable considering how crazy it appeared. It looks like a mini straitjacket. I had a prescription, so the woman took some time to create an official receipt for me for my claim. She was great. My local pharmacy gave me a photocopy of my prescription, which was faint. I helped the woman with my address and phone number, as they were difficult to read on the prescription. This woman was thorough. She wanted to make sure that spica splint on the prescription was okay for the splint model that I was about to purchase. She checked with her colleague and it was all good. Yay! I paid with a debit card. There is no tax on this type of splint. You can also use your PC Optimum card here to get points. Bonus! I thanked this woman for all her help. I walked out with my new splint in its box. I am probably different when it comes to looking forward to wearing a splint. I simply wanted some relief and help. I got to my car and immediately put it on. I've had it for almost a day now. It's comfortable to wear. I drove fine with it on. I do need to adjust how I type, which keeps my left thumb off the spacebar. I like it. I slept well in it. I also feel like I have superpowers with it on, but I don't! I had excellent help getting a wrist-thumb splint. I got great care and customer service. I also learned so much about splints. It was quite the crash course to find one that suited my ailment. I hope that I don't need to return to this store, but know that you are in good hands if you do need something here. (202)

The service at this store was above & beyond what you would normally expect! The staff were very…read morefriendly and very helpful. I love purple and they managed to hunt down a purple walker for me!! I didn't even ask them to do it. They just did it to be extra nice which I really appreciated!! Thank you all again!!

Utterly unreliable when I attempted to rent from them in 2023. I had rented successfully in 2019,…read morebut last year I was told that a power chair can't be booked more than a month in advance; then when I called I was told a week in advance; at the last minute was told that nothing was available. Never again.

From the owner: We provide equipment & Funding for Wheelchairs, Hospital Beds, Stairlifts, Ceiling Lifts, Patient…read moreLifts, Mobility Scooters & Power Wheelchairs.

Consider yourself lucky if you've never had to step foot in a place like this. I actually never…read moreknew that Shoppers owns home health stores such as these. They sell a lot of home health equipment such as walkers, large comfort pillows, sleep apnea masks, bath tub handles, and even a hospital bed. The atmosphere is similar to a hospital with the white floors and the white walls. It felt very medical but at least it felt clean and professional. Almost every item had a tester product, which we really appreciated. There was quite a few people working, and most of them were knowledgeable about the products. They helped us choose the appropriate equipment and answered almost all of our questions. I caught wind of someone having an appointment here. I'm not sure what it was for, but if you have any health issues it's worth checking out. Surprisingly it was quite busy at the time we came, but that's probably because it's one of the very few in the area. 4/5. Clean. Good experience.

Shoppers Home Health Care does not look like a normal Shoppers Drug Mart, because it is totally…read moredifferent. First impression is that the decoration is boring 4 walls, a boring ceiling and a boring floor. For merchandises, you won't find flu medicine, beauty products and groceries here. Instead, the store is filled with health care supplies and equipment such as electric scooters, walkers, canes, Don Joy hinged knee braces (the types that look like the one Terry Fox wore), other types of knee braces that are for medical/physiotherapy purposes, a full rack of Obus Forme products with selections I have never heard of, etc.. In short, this is a real health care store that carries supplies and equipment that are too hard core for Walmart and PharmaPlus, and a pretty looking store is not required for marketing purpose. The services experience I had was good. This had something to do with the high staff/sq footage ratio. This services level was necessary because most new customers need assistance to choose the right product, the right brand of product, or in my case, custom fitted the product. At least for the product I was buying, the sales lady was obviously trained to perform the fitting. I can imagine that certain staffs are assigned to support 1 department only because of the customized training and experience required. SHHC will provide you with a receipt for insurance claim purpose. Please remember to check with your company insurance for documentation requirement, such as medical doctor prescription note. The reason I deduct 1 star is because SHHC does not do custom order. It only sells the brands they have on floor. They won't entertain orders of special brands. Before this visit, I wondered if Shoppers ran this business line as a public services, because I thought only a small percentage of population bought these stuffs. The truth was the store was busy during my visit. There were many customers of various age groups. They were all there to buy things to make their lives easier or to recover from injuries.

The store is organized, well maintained. Easy self check-out at the kioski (though there is always…read morea staff at cash register helping with regular check-outs). Staff are always friendly and ready to help.

I usually go to shoppers when I need to pick up cold meds or shampoo when I can't go anywhere else…read more The things I need are usually on sale. It's never busy and the place looks clean. The pharmacists there are really helpful, and if you have any questions or concerns of what to purchase, they give you a helping hand. I like that when I have a prescription medication, they take down your info and text you to remind you when you should pick up your next batch of prescription medication.

After a super long travel day from Shanghai, especially with a cold and a hacking cough, I had to…read morevisit a Shoppers Drug Mart to get some medication. I was fortunate to have packed some over-the-counter meds with me, but I needed to replenish my stash. My local Shoppers closes at 10 pm. I thought that this location at Kennedy and Highway 7 was open until midnight. Sadly, I was mistaken. This one also closes at 10 pm. I had a whopping five minutes to get my meds. Like most Shoppers, this one is arranged the same manner. I was able to get my medication (NyQuil to knock me out at night, and Benylin Mucus and Phlegm for my nagging, mucus-abundant cough). On a sidenote, I got a bottle of Sally Hansen Miracle Coat top coat for $7. I find that it works well as a top coat over any bail polish. The woman at the cash register was dying to go home. It's perfectly understandable. I paid and left. I was a happy, congested camper. (132)

I have had many poor experience with employees at this location. I now try to avoid this location…read moreif possible. If I must visit this store, I use self checkout, as there seems to be an issue with employees and the customer service they provide. Such a shame because this location is so clean and organised. Also noticed many popular items are out of stock, when other locations in the area have it.

The pharmacy is located within the Atlas Clinic. Although these two businesses are inseparable,…read morethere is still no proper integration between the clinic and the pharmacy. Something as simple as getting a prescription filled after seeing a physician requires a hardcopy to be printed and brought over to the pharmacy 5 steps away. My previous experience tells me that this step could easily be skipped if the physician sends the prescription directly to the pharmacy. I noticed that the clinic and physician are better integrated with the clinic than vice versa. I had to relay something that the physician said to me about the prescription to the pharmacist that could easily be avoided (and removing potential medical errors!) if the pharmacist talks to the doctor directly. It feels like I have to run back and forth between the doctor and the pharmacist because both sides don't really talk to each other. The pharmacy appears to be well stocked, particularly for travel medication and vaccines (e.g. yellow fever). The prescription was filled at a decent speed but the pharmacist was clearly overworked. I think the pharmacy owner knows this, because they offer a free McDonald's coffee coupon for you to redeem next door while you wait for your prescription to be filled. The pharmacist is nice and carefully explained the things once the prescription is finally cleared up.

Great local pharmacy and clinic. Staff are helpful , polite and professional . They offer free…read moredelivery too. Always my go to clinic and pharmacy for my family .

We have been going to this pharmacy for years! Herman is such an informed pharmacist with…read moreexceptional customer service. My mom has quite a few health conditions and Herman has given her so much information about her medication and helped navigate us through her diabetes diagnosis. Would definitely recommend!

This place is so filthy dirty that it smells I don't know…read moreif the pharmacist is too lazy to clean or just does not care about his clients. But he has the nerve to charge a high dispensing fee but can't be bothered to clean. Maybe he is too cheap to pay someone else to it. If you insist on going here take a look at the nasty floors and guess how many years ago they were cleaned. Look at the dust and grime that has accumulated on the shelves. Do you still want to get your medicine here? Not likely.

An excellent place for medical facilities to order parts and equipment at a good value. Great…read morealternative to the OEM's! Would recommend them!