Well, I was recently in the hospital and they ordered me a diabetic meter. It costs $11.99 at the…read moreDiabetic Supply store. But unfortunately, the doctor did not order from them, instead they went another route... Binsons. Their website price is $77.62, a 547% mark up is what the price is online.
They are harassing me because they sent me a form 2 actually dated days apart; I needed to sign so they could bill Medicare dated Sept 13th.
I am in a wheelchair and can't get in and out of my apartment without assistance, so when physical therapy comes once a week, we go to the mailbox. That was Monday Sept 21st.
On Sept 24th, rented an Uber $45/round trip for 1.8 miles one way, to the UPS store where I mailed the form.
Now I am getting texts, emails trying to bill me, but I will be honest, I don't have access to computer so I am doing everything by phone and it's tiny letters and stupid multi-level passwords to remember, and since I mailed back the form, I didn't sign up.
Well issue number 1 is the poker doesn't work. I put the needle in and depress the lever and the whole needle comes out. Then it sticks meaning I have to manually push an exposed needle that is less than an in long back in for it to work again. I texted them and said, it doesn't work it's broken. Also the meter is very cheap plastic so I was going to buy my own at Walgreens, better Quality, Less Pain.
I never heard back from them.
Until they can't bill Medicare, now they really want to talk, sending TWO forms, Just in case.
Sept. 30th, I got an email, they haven't received my form so they are going to bill me. I explained I mailed it from the UPS store on the 24th. They said they haven't received it but it should have been there by now. But they were beginning to be rude and short, getting demanding. I offered them to ONCE MORE AS. A. COURTESY to send me a new form, I will take a pen with me to the mailbox that is an 1/8th of a mile walk and I have to have assistance because I can't get up the handicap ramp and the distance is far, and I have to switch from wheelchair to walker with my therapist in tow.
They didn't care and then the emails came. First it's sign the attached form, which they failed to attach but I didn't live here, I live in another state and all of my belongings are in a box, including the printer and computer.
The next email was a statement expecting me to pay for this $12 meter although I had a pretty good sense that they would inflate the price tremendously. I still haven't opened the account, now set it up.
I went online and saw they are charging $77.62 ( to Medicare and now me) for a $12 meter. I just then at Walgreens, they were cheap... In all ways.
So I replied back explaining that I would be contacting Medicare and the hospital to inform them of the a) harassment and b) mark up of 548% that they expect the taxpayers to pay. Well, Medicare won't, they will Slash the bill but I have a feeling they have the much larger money sitting in my account and probably shipping too.
That's where we stand right now, but I have every intention of following through my words because it is absolutely ridiculous to pay 6 1/2 times the cost for this meter, one with broken parts, no less.
I am not done with this review.. I pulled up BMS reviews on ChatGPT and they were not good. So I. Want. To give everyone as my much information as possible so you, too, can be informed on their fraud, poor customer service, and business practices.
I look forward to finishing this tomorrow.
