Staff is SO INCREDIBLY RUDE. I've had to call over 10 times a week in order to get my prescription…read morehandled. Doesn't seem like anyone there wants to actually do their job. I constantly get hung up on over the phone and have gone in person countless times just to get brushed off. Nobody in the pharmacy actually wants to help you. I even talked with a supervisor and shared my experiences with their staff, just to be shrugged off, given attitude and told to take it up with corporate. I'm surprised this place hasn't closed. If I could tell the pharmacy staff to F-off I would.

The pharmacy staff was extremely condescending Marsia and…read morethe prick whose name starts with an X were rude; lied about calling my name, when my prescription was ready; and wouldn't initially apply my Good RX coupon. The 14 mile and orchard lake Walgreens pharmacy is notorious for abysmal service with rude pharm techs. If I could give them 0 stars, I would. I filed a complaint with corporate.

This is the worst pharmacy I've dealt with. You cannot get in touch with anyone in the pharmacy…read morewithout leaving a message and hoping someone will call you back. I was beginning to think I was losing my mind, talking to a computer system that couldn't understand anything you were saying. NEVER would I fill a prescription at your store.

Very clean store and superb customer service. In the world where nobody wants to work a 9-5 jobs…read morethis pharmacy and their staff outperforms by going above and beyond trying to help a patient. The Pharmacy Manager Samah is wonderful and always takes care of any problems you have. Considering that due to nationwide shortage you can't always get your medication this place is always on top of their ordering. Front store might get a bit busy but they do have a self checkout lines so no reason if your are over a certain age to stand in line and complain. Be thankful and kind to your pharmacy staff they are still your front line workers and they did work when many of us was sitting at home.

Very helpful and friendly pharmacy. Happy to help staff and well stocked inventory make this a…read moregreat store. Overall this is a clean store to visit too.

4295 ORCHARD LAKE RD CVS is a nice well stocked, clean and friendly store. We decided on this…read morelocation as our primary prescription pharmacy after visiting a few other pharmacies. The pharmacy staff are friendly and happy to help with any questions. They are always smiling and cheerful when helping us. We made appointments for 10:30am today, 9/28/2024 to get our Moderna Covid vaccine and the nice pharmacist lady had us in and out within 7 minutes. We were here about a month ago (with an appointment ) for our fall flu shots and our visit was the same, in and out quickly with a different pharmacist.

The people are nice, but wow the pharmacy is REALLY bad I scheduled my flu shot. I spent 10…read moreminutes filling in the lengthy form online. I showed up 5 minutes early, but since there was only one register open it took almost 15 minutes before I was waited on. Then it took almost 10 minutes to check in (it was embarrassing to hold up the line for that long!) as the clerk seemed to have to hit 500 key strokes. Finally, I was told to wait for my shot. That took smooth 10 minutes, so now I was almost half an hour past my appointment time before I got called back. Really? Your systems are so bad and processes so inefficient? I will never go there again to get a shot, even if it is free. Zero stars for how they run things! Again, the people were very nice, so I completely blame the management and the really bad computer systems! Do they want to go out of business? Why don't they do something to improve things? 2025, with 1990s technology.....

My prescriptions were transferred here after Rite Aid closed in the fall. It was a terrible…read moreexperience in the beginning and hasn't improved. Medication is never in stock and typically takes 5-7 days to refill. Avg wait time when calling is 15 minutes +. The pharmacy isn't equipped to handle the volume of business it gets.

Jeff has been extremely helpful to me. He treats me with respect and talks to me in a respectful…read moreand compassionate manner. He has always been above board in our relationship. I experience strong medical racism, discrimination and retaliation. I have several life threatening illnesses and have been left without proper treatment and in many cases without treatment at all. I've been left to suffer. Metastatic breast cancer... anemia, Gadolinium toxicity and lead poisoning and some. Jeff has given me strength. If not for his part in my health care journey ,I would have had less faith and strength in my ability to fight against this crime against humanity. Crime against my person. Thanks to all the staff. They are great.

Fantastic customer service. When my family has had mini "emergencies", Jeff has always gone out of…read morehis way to help us. I can't recommend them highly enough. There is no comparison to the typical "chain" pharmacy.

It's hard to find pharmacies this good. Great service and a great value, there's not a better…read morepharmacy in the area. I would recommend Jill's to anyone in metro detroit

Honestly the best pharmacy around. The staff is absolutely amazing and don't act like doing an…read moreextra step for you is an inconvenience. Everyone is friendly and helpful and explains things in an easy manner.

I'm surprised I haven't reviewed this CVS yet - since moving to Farmington Hills from Clawson, this…read morehas been my go-to CVS, since it's the closest one to my new house. (the one on Maple/Farmington is also pretty close, but I hate the roundabout and also making a left-hand turn into it ...) This is a pretty solid CVS, although the Clawson one was great so they had big shoes to fill. I am in their ExtraCare+ program, or whatever it's called now (I get $10 per month to spend at CVS, and in exchange I pay $4 per month, and also get free pharmacy deliveries). Despite that, I have been to their pharmacy a few times, and sometimes the line can get long, but usually it goes fast. The front-desk associates are always very nice, too, and I've placed a few photo orders here too. I would recommend this location overall, and it's convenient that it's a five-minute drive from me.

I came looking for some vitamins. They had the lotions I wanted, but not the specific vitamin I was…read morelooking for or rather supplement. May have been offer to go to the vitamin store down the street.

I wish there were half stars so I could award this Walgreens 3.5 stars. It's not quite a 4-star…read morepharmacy but also not a 3-star experience. But I rounded up because the staff tries hard. They are ringing up customers, pushing around restocking carts, cleaning the floors, etc. and I appreciated that while waiting in line for my prescription. At the end of the day, we're all human, aren't we?

No self-checkouts and usually no employee at the registers, so you have to wait for one to make…read moretheir way over. It's not like I'm shopping for groceries here, it'd be nice to take my three items, check out and be on my way. Today, I wanted to buy a book of stamps and they were out. I mean businesses run out of things, but I can't imagine there is some wild gold rush for stamps... We'll begrudgingly come here if we can't find something at CVS because it's close to home. But it sucks.

I went to fill a prescription that I have been filling there for the last 15 weeks and Maria. The…read morepharmacist was very rude and stated that they weren't gonna fill it without a prior insurance authorization. I told her that I would bypass my insurance and pay cash like I have been doing for the last 15 weeks and she stated that it was a violation of CVS policy to allow me to pay cash and bypass insurance. I explained that it was my legal right to pay cash for my medication and not my insurance and she stated that CVS policy supersedes Federal law. I recorded the conversation. I have called CVS customer service and the executive pharmacist. Steven returned my call and said they were going to escalate it. I will be without medication starting tomorrow. I will no longer use this Pharmacy. I will find a mom and Pop local pharmacy and start using them for my medication. When a pharmacist tells you that policy supersedes law, there is a legal issue. According to the law, I can pay cash for my prescriptions.

They filled the wrong prescription i picked it up at the drive thru window and didn't realize…read moreuntil i got home that it was the wrong prescrition (one that had been cancelled by my doctor). When i finally got through on the phone to a real person, she was rude and kept repeating that i could not return it. She claimed shw was the manager - which I doubt. I'm out $209 which they won't refund