Horrible customer service, they said hello to everyone after us and even when we said hello at the…read moreregister, they ignored it. I don't even know why I still bought stuff. Very VERY rude staff. Never coming here again. The place was also like a circus, they tried to stuff everything inside all at once.

Came to find a color of braiding hair, turns out they didn't have it (no big deal) so I leave the…read morestore. As soon as I sit in my car, parked right in front of the door, one of the ladies from inside literally runs out the door to see if I stole anything. So annoying, I can't even shop for hair products without being profiled.

Store clerk would not honor their own policy for a store credit on an item that was valued at less…read morethan $10. Store clerk immediately stated that the item was not purchased at the store in spite of presentation of a receipt. Then the clerk stated that the item was purchased too long ago, however their own policy does not put a time limit on a store credit. Further adding insult was the rude manner in which I was addressed. The customer service was very poor. It is unacceptable to service a primarily African American clientelle and yet provide subpar services. We have other choices. I won't be back and I suggest that others find a place to do business that will ALWAYS treat the customer with respect, not simply when they are collecting money.

This is a great beauty supply store that offers a wide range of beauty products. I spent $20 on…read morefour items and was able to find everything I was looking for plus more. The staff is friendly, especially the younger lady that works behind the counter. She was really patient with me as I was indecisive about two items. It's good to know that a lot of their top selling products could potentially be behind the front counter, so if you don't see it anywhere on the shelves, just be sure to ask! Not sure why this place has such good reviews... this beauty supply store is much better than the typical ones in "the hood" if you know what I mean.

Yesterday, I booked a makeup appointment at Ulta Beauty in Farmington Hills with Kamia B. for my…read moredaughter's graduation makeup. In the appointment notes, I specifically stated that the makeup was for a graduation, and when my daughter sat down in the chair, she also clearly requested a natural look. Unfortunately, the experience was extremely disappointing. The appointment took over an hour, which immediately concerned me because professional makeup applications I've experienced in the past for senior pictures and prom were completed much more efficiently and looked flawless. Instead, my daughter came home with extremely heavy makeup, thick black eyeliner, overly dark brows drawn in with black pencil despite her having brown hair, and a dramatic smoky eye look that was completely inappropriate for the soft, natural graduation look she requested. To make matters worse, the foundation did not match her skin tone at all. She looked extremely washed out in person and in photos. We ended up having to completely wash off her face before graduation and only kept the lashes because the eyeliner was so difficult to remove. I truly do not enjoy leaving negative reviews, especially regarding someone's work, but for a $90 service, I expected much better professionalism, technique, and attention to the client's requests. My daughter should have felt beautiful and confident for such an important milestone, and instead we were left stressed and scrambling to fix the makeup ourselves before graduation. I would recommend going to Ulta for products, but unfortunately I would not recommend booking makeup services with this artist based on our experience.

On a recent visit to Michigan to visit my mom, she told me she was in need of some new make-up, so…read morewe headed to this Ulta Beauty location to do some shopping. Upon entering the store, we were warmly greeted by Meher, who asked if we needed help and proceeded to guide us to what we were looking for. She helped my mom find some toner to match her skin, some lipstick, and an eye pencil and then also helped me find a new lipstick and an eye shadow pencil, which I loved so much I purchased in two colors. I know that Ulta is a large cosmetics brand, but I do appreciate the attentive customer service, affordable and versatile options, and convenient locations. I'll be back!

Manager talked me in 55 dollars worth of products and they all ruined my hair . Now I'm spending…read moretwice as much to fix it .

There are a lot of Sally's locations but i just happened to stop into this one for the first time…read morewhile on a trip to the Carter's nearby because i have been needing to fix my seriously neglected pandemic hair. The sales lady who helped me today was probably the most helpful Sally's employee I've ever encountered in my entire life- she helped me pick out the right fillers & color match my roots- even wrote out the ratio for me & assisted me with quantity to do both my head & my halo extensions to match. I was really impressed with her level of knowledge & customer service. The whole staff seemed really great- the other sales clerk assisted her & myself with gloves- just really personable kind professional & knowledgable team. Thanks for the great experience!!

General manager is incredibly rude. My friend and I came in looking for a specific item and he…read morelaughed claiming it didn't exist anymore. While that may be true, he did not handle it well. Stay away from this place. General manager claims to have been in the business since the early 2000s.. Stay away from this man, very unkind.

This is a professional's beauty supply store. None of the novelties, random articles of clothing…read moreand trinkety jewelry clutter up the retail space. Instead, the store is stocked with premium brands like OPI and Tweezerman products. There are a wide variety of high quality scissors, blowdryers, nail polishes and other cosmetic goods available. If you are looking for professional grade goods, this is the place for you to go. If you are looking for a novelty beauty supply store, this is definitely not the one, however. My only complaint is that we waited a long time at checkout, but the owner was very generous and gave my daughter some nice sample size nail polishes for free. Overall, I highly recommend this store for high quality cosmetic goods.

As soon as I walked through the front door, I was immediately greeted and assisted with my…read moreendeavor. I was looking for a specific collection and many different products and I had two very kind people assisting me throughout the way, and just making the entire experience very enjoyable. The store itself was very clean and organized. They're having some really great discounts and I walked away very satisfied with my order and my experience.

Still on the hunt for the crisp apple scent…read more A yelp elite suggested it and now I can't seem to find it anywhere. What's up with that. If only I liked sweet pea and cherry blossom, it's everywhere.

I enjoyed my 2nd skin care treatment at the Skyn Den. Wonderfully welcoming and spacious location…read more My appointment was so relaxing. Brittany explained each step of the process and the benefits. She also provided me with skin care product guidance to maintain my skin ongoing. There was no pressure to buy additional products, only guidance in maintaining a great skin care regimen. And best of all - my skins felt absolutely amazing at the end of my Hydrolux facial. Highly recommend The Skyn Den!

From the owner: Book with us for all of your skin care and waxing needs. read more