Five starts for Patrick, Rob, and LaDonna. Minus two stars for closing two stores in the last three…read moreyears. Troy location is an office building with limited selection.

I went to the new Sun Medical located on Woodward in Birmingham. Ryan was very helpful and…read morefriendly. If he wasn't completely sure about something, he finds out how he can get an answer! My order came on time and I was pleased with the service!

When I was in a pinch with a strap on my prosthetic they helped me out. Kind staff and amazing…read moreservice. I thank them for their help in a time of deep need.

I sent my husband to buy me a wheelchair so I could go places easier with my broken ankle. The lady…read morekept trying to talk him out of it saying I didn't need it and why was he buying something just to make his wife happy. What a jerk! If I need anymore medical supplies I will not be coming here.

Last summer when my mom lived up the road from here I was here at her command to buy something,…read morereturn something, and buy something again. It was a pain, but the fact that this store had the products I needed was golden. I stopped here yesterday because I sat on her grabber and broke it. In my defense it was hiding under her afghan. She said she absolutely needed a new one after my super gluing job didn't hold it together. I got her a new one, which is even better, especially for picking up pens and other small objects like her eye drops. I even got 15% off with my Yelp Check in! It was a win- win situation because I re- glued the original grabber and it works fine, so I get to keep it.

The Worst Customer Service Ever!!! I had a prescription for…read morea Blood Pressure Monitor needed a singed document from the doctor...They would not email it or fax it!!! I had to take it to the doctor's office. After one week I called my doctors office to confirm that they received it...I called to verify that they said that they did not received it!!! I said Pls call the doctor's office the find out the issue...They declined! I went in person to pick my prescription and take it somewhere else...

Great caregivers and strong management make this oldest and largest Homecare Agency a dependable…read moreand reliable choice. Their 5 star rating is duly earned, along with their national accreditation for in-home nursing service, medical equipment and supplies and infusion therapies.

I have worked for AmeriCare Medical for over 8 years. It is an honor to work for such a great…read morecompany. Our staff puts patient care and safety first and always. Locally owned and servicing Southeastern Michigan for over 35 years. 5 Star Employer

Best place to go for all your medical needs any prescription you are given from you doctor can be…read morefilled there

Screwed up my order. Had to repeatedly call over a 2 week period. Kept on hold for over 20 minutes…read moreon each call only to have a recording announce " we are unable to take your call" with a prompt hang up. How on earth does this terrible business stay open?

I just wanted to say that Sleep Solutions, whom I've been using for about a year now has always…read moreprovided me with excellent service. I'm really just chiming in here to try and negate some of the one star posts. Looks like people that don't know how to do business for the most part. First, I have exceptional BCBS PPO coverage and they do charge a monthly rent to own policy along with free cellular modem comms to your provider so that they know you're in compliance and your insurance keeps paying. At least with my insurance you pay a fraction of the cost of the machine over 10 months and then it's your's. I had to have the cellular compliance device installed for 90 days, after which Sleep solutions sent me postage paid return packaging to ship the cell modem back. As for resupply, I always get a reminder that I'm due for filters, mask, hose, etc. I can order via their automated system or call and talk to a human (which I just did). Their customer service has always been pleasant and professional. Matter of fact they had to call BCBS to see if I'd met my annual deductible, and said they'd call me back. They did so before I could finish this review! You can't order Jimmy Johns that fast! Professional Service, prompt mailing of supplies or pick up at their location. It's out of the way for me to drive there, but the two times I did so I spent about 5-10 minutes there and was out the door completely satisfied. My brother also uses this place and has had the same experience. Beats Wirght and Phillipis or Binsons hands down!

Customer Service is remarkably bad at Sleep Solutions. Three examples over the past few years…read morefollow. First, I was on the phone with them yesterday to provide them some info they requested. When 5pm approached, their Customer Serice person told me their corporate phones disconnect at 5pm (really?), so I would have to call back tomorrow. I have never heard of such a thing. Next, I had another interaction with a different SS's customer service rep a few days befor the above experience; she was equally as bad (mildly uncomfortably hostile). A third issue happened a number of years ago with another Customer Service-related problem. In the middle of my appointment, as 5pm approached, I was told to come back tomorrow. After this, I stopped doing business with them. I thought that I would give SS another chance, so returned a few days ago and exterienced the above discussed problems. MISTAKE!!! They continue to place their Customer Service staff's policy/performance as more important than that of their customer's needs. Frankly, I am surprised that they have a 2-star Yelp rating. I had enough. I'm moving on to Plan B -- going to another company. Caveat Emptor!

Today i spent 20 minutes driving in circles because i had no knowledge that the business had moved!…read moreGet a compliance report every year. After being on hold twice, no one ever said, "we are in a new location". Finally find the spot and again walked in a circle because i didnt know that i had to enter from the rear. Now i have been standing here for 15 minutes and no one has come to help me! Really aggravated at this point.

Absolutely worst customer service and Beaumont should clean house on this part of their network bc…read moreBeaumont is amazing but this home medical group is THE WORST! I've been trying to get a return call for 7 months. SEVEN!!!!

Every pharmacy I went to was out of masks. Even Clawson pharmacy. But they took my name and phone…read morenumber and promptly called me when they had some. Kudos!

Excellent and quick service! I would choose this place over CVS any day. Very personable and…read morefriendly, while being efficient

This is the best company for CPAP supplies compared to the others I've had. Great staff & great…read morecommunication plus prompt delivery of supplies. Thank you DME, you're doing it right!

What a contrast to the other CPAP supply company I have used in the past. These are truly caring…read morepeople !

I needed CPAP supplies and I was dealt with by Mccenzie. She was very helpful and knowledgeable…read more She fit me with the perfect mask I needed and was easy, quick, and proficient. I give the experience a 5 rating and would tell all my friends and family to go to this Binsons

I have been attempting to get Melissa in the Mobility department for a week. Her supervisor Angela…read moreinformed me I could contact her if I could not get Melissa. Ironically, she has been off since last week. I cannot get an update by anyone. Poor service. I was told to go through CREA MOBILTY however, I knew Binson's to be a major brand. Major mistake.