The management is great. The staff is awesome and the people that operate to a good job of keeping…read morepeople safe with their vehicles.

Vince and Roy run a good shop. Have had work done on my vehicle a few times and repaired with no…read moreissues and done within time frame promised. They are professional and prices are reasonable. I highly recommend them for any repair needs or for routine maintenance.

Nello is the BEST! I would never go anywhere else, he will never get you to buy something you don't…read moreneed, very friendly. I trust Nello 100% a one of a kind mechanic, always busy for a reason, he does whatever he can to help you out, highly recommend A+++

I live in Oakvile, but its worth driving to Nello's in Woddbridge to get my cars maintained…read more I would describe him as a true professional that is passionate about his work and very client oriented. He's Knowledgeable, trustworthy, reliable and friendly.

I changed my differential oil through Bimmex on January 29, 2021 & on Aug 5, 2021 I went to Bimmex…read moreto have them inspect because I found a drip on my driveway at rear tires. Bimmex would like to charge me $590, so I called my Lubrico Warranty & it is covered by my warranty. It seems that Bimmex put cheap Differential oil to my BMW 2014 320ixdrive. Please be careful.....make sure you ask for quote first before you change parts or anything else to them. They use aftermarket not original BMW for the price you paid.

Most recent visit, was billed me 9 hours labor, eventhough only six hours elapsed from when the car…read morewas dropped of to when it was picked up. I was told "we charge hours based on 'book rate'" which means they charge what a BMW dealership would charge. Other than that visit, has been good previously.

Worst place to get your car fixed. Especially get your tyres changed!! He did not balance my tyres…read moreand damaged my rims. My new tyres got all worn off because of it and i got it repaced by Mr Lube and they told me its the balancing that he did not do why one of my type was totally worn off. He almost killed me and my family had i not looked at my tyre. I never thought it was worn off as it was new winter tyres i bought last summer. I know he will never accept and make excused why i warn everyone to stay away if you care about your babies and family! Shameless guy wont accept his mistake, mind u!

Amendment to previous review.The engine light came back up again after the service. unfortunately…read moreno remediation was given and they simply wash their hands on it.not a good customer satisfaction/service.

RED FLAG FOR TESLA OWNERS…read more I selected this body shop because they claimed to be a Tesla-approved facility. I explained from the start that I was not at fault in the accident and that insurance would be covering the repair. They told me to let insurance handle it, so I did. They never gave me any estimate, invoice, or notification of any out-of-pocket costs. They went ahead with repairs without my approval for anything not covered by insurance. After nearly 45 days of delays--saying the insurance company "wasn't responding"--I was suddenly told that I now have to pay whatever the insurance won't cover or they won't release my car. This was the first time I heard about any personal charges. Very poor communication and zero transparency. Tesla owners, consider this a major red flag.

Keep your car far away from these people. They will act one way before you drop off your car & then…read morewhen they have it will just string you along with their ridiculous repair process. They have you sign paperwork before they give you an estimate for work, say they will have to take apart your car as well, before even giving a rough cost. They will tell you there's hidden damage when there clearly isn't. Once the paperwork is signed and your car taken apart good luck getting out the situation. I suggest getting second third opinions before taking your car here even if you just walk in somewhere else with photos. They don't do body repair only replace every single part even if it can be repaired with complete disregard for cost and environmental effects. They claim it's to return to factory specs however I've seen other shops repair to perfection while maintaining cost efficiency. They will submit a ridiculous amount of work to your insurance company & when the insurance company refuses to pay such ridiculous amounts, they will hold your car for months (not even joking) to get the payment from your insurance. They will tell you to pay thousands of dollars if you want your car back and then tell you to ask your insurance for money back, which you most likely will not get. They will tell you your insurance company is taking too long to come see your car, and place blame on appraisers however I've seen other body shops complete many major repairs in just 1-3 weeks, return your vehicle and receive payment shortly after repairs. They have problems with payments because instead of repairing and billing according to industry standards they will go out of their way to bill your insurance a ridiculous amount before work is even complete, feeling they are superior to every other shop. This is not normal. This includes charging abnormal labor rates for the industry, lots of shops will repair according to the maximum labor rates approved by insurance companies. They will not be upfront about repair time, they will tell you 3 weeks and take 3 months. A normal shop might tell you a couple days and then end up taking a few extra days which is common as there may be unforeseen circumstances. They will not check the status on parts before bringing your car in. Your car will sit there waiting for parts with no one working on it. Don't trust a word from reception as they are completely out of the loop and lack knowledge of repair processes and parts status. They will send you updates that are far from accurate giving false hope of timeline. When you text them you can tell different people are answering as some put no effort into their replies and often misspell simple words. They will not even give you an estimate to respray a brand new part as per your request. They will advise the part will need to be installed and other panels blended and then refuse the work rather than just advising their opinion and following customer directions. They advise you to send photos of a brand new bumper for a spray and install quote??????? Clearly avoiding any work that they cannot exacerbate pricing. This is not a customer focused body shop, they will scam you right in front of your eyes. You will end up with thousands of dollars in rental if you have an at fault claim. Once all is said and done, your car will continue to go back for minor repairs and rental will be out of pocket. Their office staff is rude and seriously lack customer service and morals. They don't even care to spell your name or company name correctly on formal paperwork. When you raise any concerns or call more than once or twice you will get yelled at and disrespected. They talk negatively about customers in front of other customers. They talk negatively about each other as well. Beware of positive reviews as they will pick and choose who's repairs to expedite depending on your vehicle, insurance company, or relationship to staff. Doesn't matter who referred you, insurance, a dealership; if you own your car you can fix it wherever you choose, please look elsewhere.

Honored to add this place and be the first to review it. I had the luck of getting Tony's number…read more(the owner) through a family member whose company deals with Car By Car directly. I was shopping around for a full set of all season tires and getting a little discouraged at the prices... Dealerships seriously? Get a clue!!! After shopping around, Car By Car was the BEST priced, cheaper by $5 than the next closest whom I thought was crazy cheap already. So why Car By Car and not another. One word: Service. Tony took time with me on the phone, explained everything, didn't rush me to make a decision and then on installation day he explained everything he was doing and why so I could learn a thing or two about ol'Gen (that's my car... General... she's a jeep). Much to my chagrin he even found something wrong while inspecting my car prior to installation and recommended I take it to get looked at by my mechanic ASAP. He didn't push me to go through him and he told me what I needed to do honestly and what could wait. That kind of honest service deserves 5 stars. Thanks to Car By Car Gen is driving like a dream once again!

I would highly recommend these guys for automative service. They are reliable and provide a…read morereasonable rate. I have been going to them for the past 5 years and satisfied with the results

First time to RPM to get front brakes done. Service was good and completed quickly for a fraction…read moreof the cost elsewhere . This is a smaller shop so I recommend you call ahead and get an appointment before going.